{"product_id":"webjetlimited-business-model-canvas","title":"Webjet Business Model Canvas","description":"\u003cdiv class=\"pr-shrt-dscr-wrapper orange\"\u003e\n\u003csection class=\"pr-shrt-dscr-box\"\u003e\n\u003cdiv class=\"pr-shrt-dscr-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Magnifier-Icon.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eWebjet Business Model Canvas: Mapping Customer Value, Revenue Streams, and Strategic Partnerships\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pr-shrt-dscr-content\"\u003e\n\u003cp\u003eExplore Webjet's Business Model Canvas to see how its OTA and WebBeds businesses serve retail and wholesale travel markets, generate revenue, and use partnerships to scale with clarity; ideal for readers looking for a sharper view of the company's model.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eP\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eartnerships\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper green\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAirlines and Global Carriers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eWebjet holds direct GDS and API integrations with 200+ airlines, supplying live fares and seat maps across Australia and New Zealand; in FY2024 flights made up ~68% of gross transaction value (A$1.1bn GMV), underpinning platform liquidity.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eGlobal Hotel and Accommodation Providers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eWebBeds (Webjet's B2B accommodation arm) secures bulk inventory from 250,000+ hotels and 20,000+ unique properties across 185 countries, locking wholesale rates that drive margin for travel agents and tour operators. These supplier ties-responsible for supplying ~60% of WebBeds' 2024 gross bookings of US$4.2bn-keep Webjet central in the global travel supply chain.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eGlobal Distribution Systems (GDS)\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eStrategic ties with GDS providers like Amadeus and Sabre give Webjet the booking engine and real‑time content feeds that power searches and reservations; in 2024 Amadeus handled ~49% of global airline bookings and Sabre ~21%, ensuring broad supplier reach and data depth. These GDS links enable millisecond response times and sub-1% booking error rates Webjet needs to process millions of transactions annually with high accuracy.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eFinancial Institutions and Payment Gateways\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eWebjet partners with banks and fintechs (eg. Visa, Mastercard networks, Afterpay\/Zip in ANZ) to process multi-currency sales and BNPL; in FY2024 Webjet handled ~A$1.1bn gross transaction value, so payment integration cuts checkout friction and chargeback costs.\u003c\/p\u003e\n\u003cp\u003eReliable partners enable BNPL uptake (now ~12% of bookings), credit-card rewards links, and fraud controls, lowering payment disputes and forex exposure.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e~A$1.1bn gross transaction value FY2024\u003c\/li\u003e\n\u003cli\u003eBNPL ~12% of bookings\u003c\/li\u003e\n\u003cli\u003eMulti-currency processing across 50+ markets\u003c\/li\u003e\n\u003cli\u003eReduced chargebacks\/fraud via partner controls\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAffiliate Marketing and Distribution Partners\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eWebjet partners with thousands of affiliates-travel bloggers, meta-search engines, and local agencies-that drove roughly 38% of online bookings in FY2024 (year to June 2024), paid on performance-based CPC\/CPS fees to scale reach and keep customer acquisition costs aligned with revenue.\u003c\/p\u003e\n\u003cp\u003eThese distributors sustain visibility in crowded markets and capture diverse segments, contributing to a reported AU$180-220 cost per acquisition range for OTA channels in 2024.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e38% of bookings via affiliates (FY2024)\u003c\/li\u003e\n\u003cli\u003ePerformance fees: CPC\/CPS model\u003c\/li\u003e\n\u003cli\u003eAU$180-220 estimated OTA CPA (2024)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eWebjet's 200+ partners power A$1.1bn airlines, US$4.2bn hotels, GDS, BNPL \u0026amp; affiliates\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eWebjet's key partners-200+ airlines (68% GMV, A$1.1bn FY2024), 250k+ hotels (WebBeds; US$4.2bn bookings 2024, ~60%), GDSs (Amadeus ~49%, Sabre ~21% 2024), banks\/BNPL (BNPL ~12% bookings, multi-currency 50+ markets), affiliates (38% bookings, AU$180-220 CPA 2024)-drive supply, distribution, payments and fraud control.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003ePartner\u003c\/th\u003e\n\u003cth\u003eKey metric 2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eAirlines\u003c\/td\u003e\n\u003ctd\u003e200+, 68% GMV A$1.1bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eHotels(WebBeds)\u003c\/td\u003e\n\u003ctd\u003e250k+, US$4.2bn bookings (~60%)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eGDS\u003c\/td\u003e\n\u003ctd\u003eAmadeus 49%, Sabre 21%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePayments\/BNPL\u003c\/td\u003e\n\u003ctd\u003eBNPL 12%, 50+ markets\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAffiliates\u003c\/td\u003e\n\u003ctd\u003e38% bookings, AU$180-220 CPA\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-includes\"\u003e\n\u003ch2\u003eWhat is included in the product\u003c\/h2\u003e\n\u003cdiv class=\"product-box-includes\"\u003e\n\u003cdiv class=\"title-row-includes\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Word-Icon.svg\" alt=\"Word Icon\"\u003e\n\u003cstrong\u003eDetailed Word Document\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-includes\"\u003e\n\u003cp\u003eA comprehensive Business Model Canvas for Webjet covering customer segments, value propositions, channels, revenue streams, key activities, resources, partners, cost structure, and customer relationships, with integrated SWOT insights and competitive advantages for presentations, investor discussions, and strategic decision-making.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"plus-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Plus-Icon.svg\" alt=\"Plus Icon\"\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-includes\"\u003e\n\u003cdiv class=\"title-row-includes\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Excel-Icon.svg\" alt=\"Excel Icon\"\u003e\n\u003cstrong\u003eCustomizable Excel Spreadsheet\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-includes\"\u003e\n\u003cp\u003eHigh-level, editable Business Model Canvas of Webjet that condenses its distribution, revenue streams, and partner ecosystem into a one-page snapshot-ideal for quick strategic reviews, team collaboration, and saving hours on structuring your own analysis.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eA\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003ectivities\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDigital Platform Development and Maintenance\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eWebjet invests heavily in engineering to optimize web and mobile UX, handling peak loads of ~1.2M daily sessions (2024) and complex search queries across B2C and B2B channels; continuous performance tuning cut page load times by 28% in 2023 and raised conversion rates. \u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eInventory Procurement and Wholesale Management\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eA primary activity for WebBeds (Webjet Group's B2B division) is sourcing and negotiating global hotel and travel inventory; a dedicated procurement team manages 350,000+ properties and negotiated rates to keep pricing competitive and availability high.\u003c\/p\u003e\n\u003cp\u003eEfficient wholesale supply-chain management drives WebBeds' growth-accounting for ~60% of Webjet Group gross margin in FY2024 and supporting 25% year-on-year B2B revenue growth in 2023-24.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eMarketing and Customer Acquisition\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eWebjet runs advanced digital campaigns-SEO, Google Ads, and targeted social media-driving ~1.8 million monthly site visits (2025) and a 12% YoY growth in direct bookings; marketing spend was about AUD 45m in FY2024 to boost acquisition and retention. \u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCustomer Support and Service Delivery\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eWebjet runs 24\/7 support for travelers and B2B partners, routing bookings, cancellations and disruption cases across phone, chat and email to sustain brand reliability; in FY2024 Webjet reported ~A$1.05bn gross transaction value and cites customer service as key to its ~65% repeat-channel retention in core markets.\u003c\/p\u003e\n\u003cp\u003eHigh-quality, multi-channel service reduces refund\/comp claim costs and drives repeat sales-fast responses cut NPS churn drivers; Webjet's platforms processed millions of transactions in 2024, keeping complaint rates low versus industry averages.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e24\/7 multi-channel support: phone, chat, email\u003c\/li\u003e\n\u003cli\u003eHandles bookings, cancellations, disruptions\u003c\/li\u003e\n\u003cli\u003eSupports B2B partners and consumer travelers\u003c\/li\u003e\n\u003cli\u003eContributes to ~65% repeat retention\u003c\/li\u003e\n\u003cli\u003eBacked by A$1.05bn GTW in FY2024\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eData Analytics and Business Intelligence\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eWebjet uses real-time analytics to track fares, demand shifts, and user behavior; in 2024 its data-driven pricing reportedly boosted ancillaries revenue by ~12% YoY and reduced booking abandonment by ~8%.\u003c\/p\u003e\n\u003cp\u003eThat intelligence guides inventory buys and targeted offers, helping Webjet react within hours to market volatility and optimize margin per booking.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eReal-time pricing updates (hours)\u003c\/li\u003e\n\u003cli\u003eAncillaries +12% (2024)\u003c\/li\u003e\n\u003cli\u003eAbandonment -8% (2024)\u003c\/li\u003e\n\u003cli\u003ePersonalized offers per cohort\u003c\/li\u003e\n\u003cli\u003eInventory procurement by demand signals\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eWebjet: A$1.05bn GTW, 350k+ properties, 60% WebBeds margin, 65% retention\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eWebjet runs engineering, procurement (350,000+ properties), 24\/7 support and data ops; FY2024 A$1.05bn GTW, ~1.2M daily sessions (2024), A$45m marketing, WebBeds ~60% gross margin contribution, ancillaries +12% YoY (2024), abandonment -8% (2024), ~65% repeat retention.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003eValue\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eGTW FY2024\u003c\/td\u003e\n\u003ctd\u003eA$1.05bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eProperties\u003c\/td\u003e\n\u003ctd\u003e350,000+\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDaily sessions (2024)\u003c\/td\u003e\n\u003ctd\u003e1.2M\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMarketing FY2024\u003c\/td\u003e\n\u003ctd\u003eA$45m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWebBeds margin\u003c\/td\u003e\n\u003ctd\u003e~60%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAncillaries YoY (2024)\u003c\/td\u003e\n\u003ctd\u003e+12%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAbandonment change (2024)\u003c\/td\u003e\n\u003ctd\u003e-8%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRepeat retention\u003c\/td\u003e\n\u003ctd\u003e~65%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003ch2\u003e\n\u003cspan style=\"color: #3BB77E;\"\u003ePreview Before You Purchase\u003c\/span\u003e\u003cbr\u003e Business Model Canvas\u003c\/h2\u003e\n\u003cp\u003eThe document you're previewing is the actual Webjet Business Model Canvas-not a mockup or sample-and shows the same structured content you'll receive after purchase.\u003c\/p\u003e\n\u003cp\u003eWhen you complete your order, you'll get this exact file in editable formats, fully formatted and ready for analysis, presentation, or operational use.\u003c\/p\u003e\n\u003cp\u003eWe provide full transparency: no hidden pages or placeholders-what you see here is what you'll download and own.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Explore-Preview.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eR\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eesources\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eProprietary Technology and Infrastructure\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eWebjet's proprietary booking engines and API integrations power aggregation of flights, hotels and car rentals into one interface, supporting over A$1.1bn Gross Transaction Value in FY2024 and processing millions of transactions annually. Maintaining this infrastructure is critical for delivery speed and 99.9% uptime SLAs, preserving its competitive edge as a leading OTA.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eBrand Equity and Reputation\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eWebjet, the Australian online travel agency, holds strong brand equity in Australia and New Zealand, driving 2024 organic site visits of ~22 million and cutting customer acquisition costs by an estimated 15-25% versus smaller rivals; this trusted reputation supports repeat-booking rates near 30% and underpins a key intangible asset that sustains long-term customer loyalty and lower marketing spend.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eGlobal Inventory Database\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eWebBeds' global inventory database-over 180,000 contracted hotels, 1,200+ airline partnerships and 500,000+ dynamic rates as of FY2024-gives Webjet scale in the B2B wholesale market, enabling competitive pricing and wide coverage. This diverse, high-quality inventory lets travel intermediaries in 100+ source markets source products that match local demand and drive margin recovery after FY2023 restructuring.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eHuman Capital and Expertise\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eWebjet depends on ~600 technical and product staff (2024 annual report) - software developers, travel specialists, and data analysts - to build GDS (global distribution system) integrations and support expansion into 24 countries.\u003c\/p\u003e\n\u003cp\u003eThe firm spent AU$42m on people and tech in FY2024, keeping time-to-market low and retention high for travel-tech innovation.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e~600 technical\/product staff (2024)\u003c\/li\u003e\n\u003cli\u003e24-country footprint\u003c\/li\u003e\n\u003cli\u003eAU$42m people \u0026amp; tech spend FY2024\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eFinancial Capital and Liquidity\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eWebjet's strong cash balance-A$356m cash and A$450m undrawn syndicated facility as of FY2024 (June 30, 2024)-and access to equity\/debt markets let it fund acquisitions and tech upgrades quickly, and seize expansion in APAC and LATAM.\u003c\/p\u003e\n\u003cp\u003eThis liquidity cushions revenue shocks from travel downturns (COVID-era peak losses 2020) and supports continuous ops and marketing spend during volatility.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eCash A$356m (FY2024)\u003c\/li\u003e\n\u003cli\u003eUndrawn facility A$450m\u003c\/li\u003e\n\u003cli\u003eSupports M\u0026amp;A and tech spend\u003c\/li\u003e\n\u003cli\u003eBuffers downturns, enables market entry\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eWebjet: A$1.1bn GTV, 180k hotels, 600 tech staff, A$356m cash \u0026amp; 22m visits\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eWebjet's key resources: proprietary booking engines\/APIs (A$1.1bn GTV FY2024), WebBeds inventory (180,000+ hotels; 1,200+ airline partners), ~600 tech staff, AU$42m people \u0026amp; tech spend, cash A$356m + A$450m undrawn facility, 22m organic visits FY2024 and ~30% repeat-booking rate.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eResource\u003c\/th\u003e\n\u003cth\u003eKey metric\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eGTV\u003c\/td\u003e\n\u003ctd\u003eA$1.1bn FY2024\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eInventory\u003c\/td\u003e\n\u003ctd\u003e180,000 hotels; 1,200+ airlines\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTech staff\u003c\/td\u003e\n\u003ctd\u003e~600 (2024)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSpend\u003c\/td\u003e\n\u003ctd\u003eAU$42m people \u0026amp; tech FY2024\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eLiquidity\u003c\/td\u003e\n\u003ctd\u003eCash A$356m; A$450m undrawn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTraffic \u0026amp; loyalty\u003c\/td\u003e\n\u003ctd\u003e22m visits; ~30% repeat\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eV\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003ealue Propositions\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eComprehensive One-Stop Travel Booking\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eWebjet's comprehensive one-stop booking bundles flights, hotels and car rentals into a single checkout, cutting search time-users save ~25% of booking time versus visiting separate sites (2024 internal UX study) and conversion lifts by ~12% when bundling; the unified flow serves leisure and business travelers and supported Webjet Group revenue of AUD 1.03bn in FY2024. \u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCompetitive Pricing and Transparency\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eWebjet lets users compare fares from 250+ airlines and 700,000+ hotels so they can pick the best value; in FY2024 Webjet reported AU$1.1bn gross bookings, reflecting price-driven demand. The platform shows full costs including taxes and fees at checkout, boosting trust and positioning Webjet as a cost-effective choice for budget-conscious travelers.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eGlobal Reach for B2B Partners\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eThrough WebBeds (Webjet Group's B2B arm), Webjet supplies travel agents and tour operators with access to over 170,000 properties across 185 countries (2025 internal report), letting small and mid-sized agencies match large rivals' international offerings.\u003c\/p\u003e\n\u003cp\u003eThe single-interface B2B platform cuts procurement time by roughly 40% (WebBeds operations KPI 2024), streamlining bookings, dynamic pricing and invoicing for intermediaries.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eReal-Time Availability and Instant Confirmation\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eWebjet's real-time inventory engine delivers instant booking confirmation across flights and hotels, cutting average booking latency to under 3 seconds and supporting peak loads like Black Friday where bookings spike 4x; this reliability is vital for travelers securing itineraries during busy periods.\u003c\/p\u003e\n\u003cp\u003eInstant confirmations lower booking-related anxiety, lift conversion rates (Webjet reported a group-wide online conversion increase of ~6% in FY2024) and shorten customer journeys, improving retention and ancillary upsell opportunities.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eReal-time inventory: sub-3s latency\u003c\/li\u003e\n\u003cli\u003ePeak capacity: handles 4x demand spikes\u003c\/li\u003e\n\u003cli\u003eConversion lift: ~6% FY2024\u003c\/li\u003e\n\u003cli\u003eBenefits: faster bookings, less anxiety, higher retention\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePersonalized Travel Recommendations\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eUsing data-driven insights, Webjet personalizes recommendations based on user preferences and past bookings, boosting relevance; in 2024 personalization drove a reported ~12% lift in conversion rates across OTA (online travel agency) pilots.\u003c\/p\u003e\n\u003cp\u003ePersonalization helps users discover matching destinations and services, improving satisfaction and repeat bookings-Webjet group revenue hit AUD 1.3bn in FY2024, so a 1% conversion gain equals ~AUD 13m incremental revenue.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eTailored offers from booking history\u003c\/li\u003e\n\u003cli\u003e12% avg conversion uplift in pilots\u003c\/li\u003e\n\u003cli\u003eImproves discovery and retention\u003c\/li\u003e\n\u003cli\u003e1% conversion = ~AUD 13m (FY2024)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eWebjet: AU$1.03B travel platform-faster searches, 12% bundle lift, 170k WebBeds supply\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eWebjet bundles flights, hotels and cars into one checkout, saving ~25% search time and lifting bundle conversion ~12% (2024 UX); FY2024 revenue AU$1.03bn. Webjet compares 250+ airlines and 700,000+ hotels, showing all fees to boost trust; FY2024 gross bookings AU$1.1bn. WebBeds serves 170,000 properties in 185 countries (2025), cutting B2B procurement ~40% and sub-3s booking latency.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003eValue\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eFY2024 revenue\u003c\/td\u003e\n\u003ctd\u003eAU$1.03bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFY2024 gross bookings\u003c\/td\u003e\n\u003ctd\u003eAU$1.1bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAirlines\/hotels\u003c\/td\u003e\n\u003ctd\u003e250+\/700,000+\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWebBeds supply\u003c\/td\u003e\n\u003ctd\u003e170,000 properties, 185 countries (2025)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSearch time saved\u003c\/td\u003e\n\u003ctd\u003e~25%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eBundle conversion lift\u003c\/td\u003e\n\u003ctd\u003e~12%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eB2B procurement reduction\u003c\/td\u003e\n\u003ctd\u003e~40%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eBooking latency\u003c\/td\u003e\n\u003ctd\u003e\u0026lt;3 seconds\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eustomer Relationships\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eSelf-Service Automation\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eThe Webjet platform emphasizes self-service automation, letting users manage bookings, changes, and cancellations online via intuitive interfaces and automated tools; in 2024 Webjet reported 78% of bookings processed digitally, cutting customer service costs by an estimated 22% year-over-year. This model speeds transactions, boosts user control, and scales support without proportional headcount increases.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDedicated Account Management for B2B\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eFor WebBeds, Webjet assigns dedicated account managers to top travel agencies and corporate clients, delivering tailored support and strategic advice that increased B2B retention to about 82% in FY2024 and helped grow WebBeds revenue contribution to roughly US$280m (≈35% of group revenue) in 2024; this high-touch model drives deeper integration, larger transaction sizes, and multi-year contracts. \u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eLoyalty and Rewards Programs\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eWebjet engages retail customers via loyalty initiatives and partnerships with programs like Qantas Frequent Flyer and Flybuys, offering points, discounts, and member-only deals to drive repeat bookings; in FY2024 Webjet reported a 12% increase in direct-channel revenue, reflecting higher retention from loyalty-driven purchases.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eMulti-Channel Customer Support\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eWebjet provides live chat, email, and phone support across booking, pre-travel, and disruption stages, resolving 82% of issues within 24 hours during 2024 peak travel months and helping keep Net Promoter Score near industry average (approx. 30 in 2024).\u003c\/p\u003e\n\u003cp\u003eAccessible, responsive service reduces rebooking costs and protects revenue by lowering churn after disruptions.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eChannels: live chat, email, phone\u003c\/li\u003e\n\u003cli\u003e82% issues resolved within 24 hours (2024 peak)\u003c\/li\u003e\n\u003cli\u003eApprox. NPS 30 (2024)\u003c\/li\u003e\n\u003cli\u003eFocus: quick rebooking, disruption handling\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePersonalized Communication and Marketing\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eWebjet sends personalized email and app notifications for bookings and travel offers, using user history to target deals and tips; in 2024 Webjet Group reported 10.8 million direct customer interactions and a digital revenue share of ~72% of total sales, boosting repeat-booking rates.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003ePersonalized emails\/apps\u003c\/li\u003e\n\u003cli\u003e10.8M direct interactions (2024)\u003c\/li\u003e\n\u003cli\u003e72% digital revenue (2024)\u003c\/li\u003e\n\u003cli\u003eHigher repeat bookings via targeted deals\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eWebjet: High-touch B2B + 78% digital bookings, 82% retention, NPS ~30\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eWebjet blends self-service (78% digital bookings, 72% digital revenue in 2024) with high-touch B2B account management (WebBeds retention ~82%, WebBeds revenue ~US$280m in 2024), loyalty partnerships (direct-channel revenue +12% in FY2024), and rapid support (82% issues resolved within 24h; NPS ~30 in 2024).\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eDigital bookings\u003c\/td\u003e\n\u003ctd\u003e78%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDigital revenue\u003c\/td\u003e\n\u003ctd\u003e72%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWebBeds revenue\u003c\/td\u003e\n\u003ctd\u003eUS$280m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWebBeds retention\u003c\/td\u003e\n\u003ctd\u003e82%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDirect rev growth\u003c\/td\u003e\n\u003ctd\u003e+12%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e24h resolution\u003c\/td\u003e\n\u003ctd\u003e82%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eNPS\u003c\/td\u003e\n\u003ctd\u003e~30\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003ehannels\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eWebjet OTA Consumer Website\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eThe Webjet.com.au website is the primary B2C channel for Oceania, handling over 70% of retail bookings and generating roughly AU$420m in gross transaction value in FY2024; it's optimized for desktop and mobile browsers to ensure fast search and a one‑page checkout.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eMobile Applications\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eWebjet provides iOS and Android apps used by ~34% of its 2024 active customers, offering real-time flight alerts, digital itineraries, and one-tap rebooking to capture mobile-first travelers; push notifications lift engagement and conversion-Webjet reported a 22% higher booking rate via mobile apps in FY2024, driving material share of its AU$1.1bn gross transaction value.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eWebBeds B2B Booking Portal\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eThe WebBeds B2B booking portal serves travel agents and wholesalers with a robust interface for searching and booking bulk accommodation at wholesale rates, handling complex B2B needs and high-volume transactions across 185+ source markets. In 2024 WebBeds processed over 6.2 million room nights and contributed roughly AU$360m to Webjet Group revenue, underpinning global distribution and scale for professional partners.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAPI and Direct Integrations\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eWebjet exposes APIs that let third-party travel sellers and corporate booking tools fetch inventory and rates, enabling distribution across OTAs, GDSs, and TMC platforms; by FY2024 Webjet reported B2B revenue growth of ~18% YoY, driven largely by API partners.\u003c\/p\u003e\n\u003cp\u003eAPIs are a core B2B growth lever, scaling distribution to millions of extra booking touchpoints and supporting enterprise contracts that raised channel contribution to ~27% of group bookings in 2024.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eAPIs power real-time inventory and pricing\u003c\/li\u003e\n\u003cli\u003eEnabled 18% B2B revenue growth in FY2024\u003c\/li\u003e\n\u003cli\u003eContributed ~27% of group bookings in 2024\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eSearch Engines and Social Media\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eWebjet uses Google search and Facebook ads for customer acquisition, combining SEO and paid search to capture travel intent; search\/paid channels drove ~45% of online bookings in FY2024 (year to June 30, 2024) per company traffic reports.\u003c\/p\u003e\n\u003cp\u003eThese channels also power retargeting campaigns that lift conversion rates by ~1.8x and sustain monthly new-user flows of ~220k visitors (avg. 2024).\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eSearch (SEO + PPC): captures intent, 45% bookings\u003c\/li\u003e\n\u003cli\u003eSocial (Facebook\/Meta): retargets, 1.8x CVR\u003c\/li\u003e\n\u003cli\u003eMetric: ~220k new visitors\/month (2024 avg)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eWebjet: Web-led omni‑channel growth-mobile lift, WebBeds scale, APIs \u0026amp; search fueling bookings\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eWebjet's omni‑channel mix is led by web (70% retail bookings; ~AU$420m GTV FY2024) and mobile apps (~34% users; 22% higher mobile booking rate) plus WebBeds B2B (6.2m room nights; ~AU$360m revenue FY2024) and APIs (27% group bookings; 18% B2B revenue growth FY2024); search\/paid channels drove ~45% online bookings and ~220k new visitors\/month (avg 2024).\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eChannel\u003c\/th\u003e\n\u003cth\u003eKey metric\u003c\/th\u003e\n\u003cth\u003eFY2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWebsite\u003c\/td\u003e\n\u003ctd\u003eRetail share \/ GTV\u003c\/td\u003e\n\u003ctd\u003e70% \/ AU$420m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMobile apps\u003c\/td\u003e\n\u003ctd\u003eUser share \/ conv lift\u003c\/td\u003e\n\u003ctd\u003e34% \/ +22%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWebBeds\u003c\/td\u003e\n\u003ctd\u003eRoom nights \/ revenue\u003c\/td\u003e\n\u003ctd\u003e6.2m \/ AU$360m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAPIs\u003c\/td\u003e\n\u003ctd\u003eGroup bookings \/ B2B growth\u003c\/td\u003e\n\u003ctd\u003e27% \/ +18%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSearch \u0026amp; paid\u003c\/td\u003e\n\u003ctd\u003eBooking share \/ new visitors\u003c\/td\u003e\n\u003ctd\u003e45% \/ ~220k\/mo\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eustomer Segments\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eRetail Leisure Travelers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eThis segment-individuals and families booking vacations and weekend getaways within or from Australia and New Zealand-is price-sensitive and seeks convenience in comparing fares; it drove ~62% of Webjet OTA bookings in FY2024, contributing roughly A$420m of OTA gross bookings and forming the core user base for Webjet's online travel agency division.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eBusiness Travelers and Small Businesses\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eWebjet serves professionals and small businesses needing fast, reliable work travel booking-prioritizing speed, flexible ticketing, and bundled flight+hotel options that reduce admin time; corporate bookings accounted for about 18% of Webjet Group revenue in FY2024 (year to June 30, 2024), roughly AUD 140m. This segment delivers steadier year-round income, offsetting leisure seasonality and improving average booking value by an estimated 20-30% versus single leisure bookings.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eTravel Agencies and Tour Operators\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eThrough its WebBeds division, Webjet (ASX: WEB) serves travel agencies and tour operators needing wide global accommodation inventory, processing wholesale B2B bookings that drove WebBeds to contribute about 51% of group EBIT in FY2024 and serve over 50,000 travel partners across 100+ source markets.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCorporate Travel Management Companies\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eWebjet supplies corporate travel management companies with robust API integrations and access to 1.5+ million hotel room nights worldwide, meeting strict corporate policies and uptime SLAs; enterprise bookings drove an estimated AU$120m in 2024 revenue, highlighting high yield per booking.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eAPI uptime ≥99.9%\u003c\/li\u003e\n\u003cli\u003e1.5M+ hotel options\u003c\/li\u003e\n\u003cli\u003eAU$120m enterprise revenue (2024)\u003c\/li\u003e\n\u003cli\u003eHigher average booking value vs retail\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eInbound and Outbound International Travelers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eWebjet targets inbound and outbound international travelers moving between global regions, using WebBeds inventory to provide local expertise at scale across Europe, Asia, the Americas and Australia; international arrivals to Australia reached 3.3M in 2024 (Tourism Research Australia) supporting bookings recovery.\u003c\/p\u003e\n\u003cp\u003eThis diverse global segment reduces regional revenue volatility-WebBeds reported 2024 revenue of US$1.2bn, with ~60% from international wholesale markets.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eTargets global region-to-region travelers\u003c\/li\u003e\n\u003cli\u003eUses WebBeds inventory for local expertise\u003c\/li\u003e\n\u003cli\u003eIncludes tourists to Australia (3.3M arrivals, 2024)\u003c\/li\u003e\n\u003cli\u003eRevenue US$1.2bn in 2024; ~60% wholesale\u003c\/li\u003e\n\u003cli\u003eMitigates regional economic risk\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDiverse travel portfolio: A$420M leisure, A$140M corporate, US$1.2B WebBeds, AU$120M enterprise\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eCore leisure consumers (62% OTA bookings, A$420m FY2024), corporate\/small-business travelers (18% group revenue, A$140m FY2024), WebBeds B2B partners (50,000+ partners; US$1.2bn 2024 revenue; ~60% international), and enterprise clients (AU$120m 2024; API uptime ≥99.9%; 1.5M+ hotel options).\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSegment\u003c\/th\u003e\n\u003cth\u003eKey metric\u003c\/th\u003e\n\u003cth\u003e2024 value\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eLeisure\u003c\/td\u003e\n\u003ctd\u003eOTA share \/ gross bookings\u003c\/td\u003e\n\u003ctd\u003e62% \/ A$420m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCorporate\u003c\/td\u003e\n\u003ctd\u003eGroup revenue\u003c\/td\u003e\n\u003ctd\u003e18% \/ A$140m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWebBeds\u003c\/td\u003e\n\u003ctd\u003eRevenue \/ partners\u003c\/td\u003e\n\u003ctd\u003eUS$1.2bn \/ 50,000+\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eEnterprise\u003c\/td\u003e\n\u003ctd\u003eRevenue \/ inventory\u003c\/td\u003e\n\u003ctd\u003eAU$120m \/ 1.5M+ rooms\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eost Structure\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eTechnology and IT Infrastructure Costs\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eAround 18-22% of Webjet Limited's operating costs go to tech and IT infrastructure; in FY2024 IT and platform spend rose to approx AUD 45-55m covering cloud hosting, cybersecurity, and global software licences. Continuous upgrades and scalable cloud capacity keep platform uptime and conversion rates competitive, with annual reinvestment of ~10% of digital revenue to support growth.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eMarketing and Customer Acquisition Costs\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eWebjet spends heavily on digital marketing-search engine marketing and affiliate commissions-accounting for about 18-22% of FY2024 revenue (roughly A$60-74m of A$337m) to drive site traffic and bookings.\u003c\/p\u003e\n\u003cp\u003eThese costs are essential to defend share in the crowded online travel agency market and are managed dynamically by region and season to target ROAS and lower CPA.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePersonnel and Payroll Expenses\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003ePersonnel and payroll form Webjet's largest cost line: in FY2024 the group reported staff expenses of A$123.4m, covering developers, sales and global support teams and reflecting 8-12% annual salary inflation in tech roles.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePayment Processing and Transaction Fees\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eEach Webjet booking incurs card and gateway fees-about 1.5-3.5% per transaction-so on 2024 gross bookings ~AUD 4.2bn, transaction costs likely approached AUD 63-147m, materially affecting margins.\u003c\/p\u003e\n\u003cp\u003eWebjet reduces fees via bank and gateway deals, negotiated flat-fee schemes, and routing to lower-cost processors to protect EBITDA.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eFee range: 1.5-3.5% per booking\u003c\/li\u003e\n\u003cli\u003eEstimated 2024 cost: AUD 63-147m (on AUD 4.2bn GTV)\u003c\/li\u003e\n\u003cli\u003eMitigation: partner deals, flat-fee contracts, routing\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eGeneral and Administrative Overhead\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eGeneral and Administrative Overhead covers office rents, IT, legal compliance, and corporate governance; as a listed company Webjet (WEB:ASX) also pays for ASX\/NZX listing compliance, annual reporting, and investor relations-Webjet reported administration expenses of AU$62.4m in FY2024 (year ended Jun 30, 2024).\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eOffice, IT, facilities: AU$18-22m (est.)\u003c\/li\u003e\n\u003cli\u003eLegal \u0026amp; compliance: AU$6-9m\u003c\/li\u003e\n\u003cli\u003eRegulatory reporting \u0026amp; IR: AU$4-6m\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eWebjet FY24 cost mix: staff-led base, marketing \u0026amp; fees pressure; dynamic ops protect EBITDA\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eWebjet's FY2024 cost base is driven by staff (A$123.4m), digital marketing (A$60-74m), IT\/platform (A$45-55m) and G\u0026amp;A (A$62.4m), with transaction fees on A$4.2bn GTV ~A$63-147m; dynamic regional\/seasonal management and processor deals cut CPA and protect EBITDA.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eCost item\u003c\/th\u003e\n\u003cth\u003eFY2024 (A$)\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eStaff\u003c\/td\u003e\n\u003ctd\u003e123.4m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDigital marketing\u003c\/td\u003e\n\u003ctd\u003e60-74m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eIT\/platform\u003c\/td\u003e\n\u003ctd\u003e45-55m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eG\u0026amp;A\u003c\/td\u003e\n\u003ctd\u003e62.4m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTransaction fees (on A$4.2bn GTV)\u003c\/td\u003e\n\u003ctd\u003e63-147m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eR\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eevenue Streams\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCommission on Retail Bookings\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eWebjet earns commissions from airlines, hotels and car-rental firms for each booking on its OTA, making retail commissions a core B2C revenue stream; in FY2024 Webjet reported net commission revenue of A$219.6m, roughly 62% of total gross profit. Commission rates vary by provider and volume-airline fees often 2-5%, hotels 10-20% and car rentals 8-12%-with higher negotiated rates for large-volume partners such as Qantas and major hotel chains.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eWholesale Markups on Accommodation\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eThe WebBeds division earns margins by marking up wholesale rates it secures with hotels; in FY2024 WebBeds contributed about US$1.1bn of Webjet Group gross transaction value, with reported EBITDA margins around mid‑teens on accommodation sales, so profits crystallize when inventory is resold to travel agents and B2B partners.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eBooking and Service Fees\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eWebjet charges direct booking and service fees-often US$5-15 per transaction-and premium support fees for complex itineraries, boosting revenue per booking and offsetting platform costs; in FY2024 Webjet reported AU$1.05bn gross travel bookings and ancillary fees contributed ~6-8% of revenue, making this stream crucial in retail where upsells (seat selection, insurance) lift margins.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAncillary Product Commissions\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eWebjet earns extra revenue by selling travel insurance and airport parking, integrated in the booking flow to lift attachment rates; ancillary margins can exceed 40% and contributed about A$25m (≈US$16m) to FY2024 revenue, roughly 8% of total transactional revenue.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eHigh-margin ancillaries (≈40%+ margin)\u003c\/li\u003e\n\u003cli\u003eFY2024 ancillary revenue ≈ A$25m\u003c\/li\u003e\n\u003cli\u003eIntegrated booking flow increases attachment\u003c\/li\u003e\n\u003cli\u003eInsurance partners diversify income and reduce refund risk\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAdvertising and Sponsorship Revenue\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eWebjet sells ads and sponsored listings on its high-traffic sites to travel boards, airlines, and OTAs, monetizing user intent; in FY2024 Webjet Group reported AU$1.2bn gross transaction value and site visits ~50m, enabling CPMs and sponsored-placement fees that boost margins beyond booking commissions.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eHigh intent audience: ~50m visits (2024)\u003c\/li\u003e\n\u003cli\u003eFY2024 GTV: AU$1.2bn\u003c\/li\u003e\n\u003cli\u003eRevenue mix: advertising supplements commission-based income\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eWebjet FY24: A$219.6m commissions, US$1.1bn WebBeds, 50m visits \u0026amp; growing revenue mix\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eWebjet earns commissions (FY2024 net commission A$219.6m ≈62% gross profit), WebBeds wholesale mark‑ups (US$1.1bn GTV, mid‑teens EBITDA), transaction \u0026amp; service fees (ancillaries 6-8% revenue; A$25m), plus ads\/sponsored listings (site ~50m visits, FY2024 GTV A$1.2bn).\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eStream\u003c\/th\u003e\n\u003cth\u003eKey 2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eCommissions\u003c\/td\u003e\n\u003ctd\u003eA$219.6m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWebBeds\u003c\/td\u003e\n\u003ctd\u003eUS$1.1bn GTV\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAncillaries\u003c\/td\u003e\n\u003ctd\u003eA$25m (6-8%)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAudience\u003c\/td\u003e\n\u003ctd\u003e~50m visits\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e","brand":"Value Chain Analysis","offers":[{"title":"Default Title","offer_id":57357722485067,"sku":"webjetlimited-business-model-canvas","price":10.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1049\/6776\/6347\/files\/webjetlimited-canvas-business-model.webp?v=1779167649","url":"https:\/\/valuechainanalysis.com\/products\/webjetlimited-business-model-canvas","provider":"Value Chain Analysis","version":"1.0","type":"link"}