{"product_id":"uniqagroup-business-model-canvas","title":"UNIQA Insurance Group Business Model Canvas","description":"\u003cdiv class=\"pr-shrt-dscr-wrapper orange\"\u003e\n\u003csection class=\"pr-shrt-dscr-box\"\u003e\n\u003cdiv class=\"pr-shrt-dscr-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Magnifier-Icon.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eUNIQA Insurance Group: Business Model Canvas Overview for Investors \u0026amp; Strategists\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pr-shrt-dscr-content\"\u003e\n\u003cp\u003eExplore UNIQA Insurance Group's business model through a focused Business Model Canvas that highlights its customer segments, value proposition, distribution channels, and revenue logic across property, casualty, life, and health insurance-offering a clear view of how the company delivers financial security in Central and Eastern Europe.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eP\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eartnerships\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper green\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eStrategic Bancassurance Alliances\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eUNIQA leverages long-standing bancassurance ties, notably with Raiffeisen Bank International, using its ~2,700-branch CEE network to distribute life and non-life products, driving ~15-20% of new policy sales in 2024 across Austria and CEE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eReinsurance Providers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eUNIQA partners with global reinsurers such as Munich Re and Swiss Re, ceding roughly 20-25% of peak risk exposure to keep SCR (Solvency Capital Requirement) coverage strong-UNIQA reported a 2024 Solvency II ratio of about 195%-so capital stability is maintained. These ties diversify catastrophe exposure and let UNIQA underwrite large corporate risks that would otherwise exceed its single-name appetite.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eHealthcare and Medical Networks\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eUNIQA partners with 4,500+ private hospitals, clinics and specialists across Austria and CEE, securing negotiated tariffs that helped contain medical-cost inflation to ~3.8% in 2024 versus market healthcare inflation of ~6%; these networks ensure access to high-quality care and lower claims volatility. Integration with digital health platforms and 18 telemedicine providers launched by 2025 increased virtual consultation uptake to 22% of outpatient claims, cutting average claim cost by ~12%.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAutomotive and Mobility Partners\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cpcollaborations with car dealers and manufacturers let uniqa embed motor insurance at sale cutting acquisition costs-uniqa reported of new policies originated via dealer channels in boosting p premium growth.\u003e\n\u003cppartnerships now add telematics and pay-per-use options for evs shared fleets pilot programs reduced claim frequency by target a rollout across three central european markets.\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e18% new motor policies via dealers (2024)\u003c\/li\u003e\n\u003cli\u003e12% lower claim frequency in telematics pilots\u003c\/li\u003e\n\u003cli\u003eEV\/shared-fleet flexible covers planned for 2026\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/ppartnerships\u003e\u003c\/pcollaborations\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eTechnology and Insurtech Collaborators\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eUNIQA partners with tech firms and insurtech incubators to deploy AI claims automation, blockchain-based policy workflows, and advanced analytics, cutting claim cycle times-pilot projects in 2024 reduced settlement times by ~30% and lowered handling costs by ~18%.\u003c\/p\u003e\n\u003cp\u003eThese collaborations aim to shift UNIQA toward an agile, customer-first digital model; in 2024 UNIQA reported ~€45m IT+digital spend (≈4% of group operating costs) to scale these initiatives.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eAI claims: ~30% faster settlements\u003c\/li\u003e\n\u003cli\u003eCost reduction: ~18% lower handling costs\u003c\/li\u003e\n\u003cli\u003e2024 digital spend: €45m\u003c\/li\u003e\n\u003cli\u003eFocus: blockchain policy automation, advanced analytics\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eUNIQA: Bancassurance growth, strong solvency, AI \u0026amp; telematics trimming claims\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eUNIQA uses bancassurance (Raiffeisen RBI network ~2,700 branches) for ~15-20% of new policies (2024), cedes ~20-25% peak risk to reinsurers (Solvency II ~195% in 2024), runs 4,500+ healthcare partners with medical-cost inflation ~3.8% (2024), dealer-originated motor = 18% (2024), telematics pilots cut claims ~12% and AI claims cut settlement time ~30% (2024).\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003eValue (2024)\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eBancassurance branches\u003c\/td\u003e\n\u003ctd\u003e~2,700\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eNew policies via bancassurance\u003c\/td\u003e\n\u003ctd\u003e15-20%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eReinsurance cession\u003c\/td\u003e\n\u003ctd\u003e20-25%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSolvency II ratio\u003c\/td\u003e\n\u003ctd\u003e~195%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eHealthcare partners\u003c\/td\u003e\n\u003ctd\u003e4,500+\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMedical-cost inflation\u003c\/td\u003e\n\u003ctd\u003e~3.8%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDealer-originated motor\u003c\/td\u003e\n\u003ctd\u003e18%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTelematics claim freq reduction\u003c\/td\u003e\n\u003ctd\u003e~12%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAI settlement time\u003c\/td\u003e\n\u003ctd\u003e~30% faster\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-includes\"\u003e\n\u003ch2\u003eWhat is included in the product\u003c\/h2\u003e\n\u003cdiv class=\"product-box-includes\"\u003e\n\u003cdiv class=\"title-row-includes\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Word-Icon.svg\" alt=\"Word Icon\"\u003e\n\u003cstrong\u003eDetailed Word Document\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-includes\"\u003e\n\u003cp\u003eA concise Business Model Canvas for UNIQA Insurance Group detailing customer segments, channels, value propositions, revenue streams, key resources, partners, activities, cost structure, and customer relationships-aligned with UNIQA's real-world retail, corporate, and asset-management operations for presentations and investor discussions.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"plus-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Plus-Icon.svg\" alt=\"Plus Icon\"\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-includes\"\u003e\n\u003cdiv class=\"title-row-includes\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Excel-Icon.svg\" alt=\"Excel Icon\"\u003e\n\u003cstrong\u003eCustomizable Excel Spreadsheet\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-includes\"\u003e\n\u003cp\u003eHigh-level view of UNIQA Insurance Group's business model with editable cells, saving hours of structuring while condensing strategy into a digestible one-page snapshot for boardrooms or teams.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eA\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003ectivities\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eUnderwriting and Risk Assessment\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eUNIQA's core underwriting evaluates life, health, and property risks to set premiums; in 2024 UNIQA reported a combined ratio of ~95% in Austria and CEE, reflecting disciplined pricing. Using actuarial models and 20+ years of claims history, pricing targets profitability while remaining competitive, and investments in big data and predictive analytics reduced loss-prediction error by an estimated 8-12% in recent pilots.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eClaims Management and Settlement\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eEfficient claims processing and settlement is central to UNIQA Insurance Group's operations, covering verification of loss events, loss adjustment, and timely payouts to maintain customer trust and meet regulatory rules; in 2024 UNIQA reported a claims ratio (net) around 64%, reflecting heavy claims activity while aiming to protect solvency. Digitalization has automated simple claims-UNIQA said in 2024 over 30% of motor and 25% of household claims were processed end-to-end digitally, cutting average turnaround by roughly 40% and lowering handling costs.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAsset and Investment Management\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eUNIQA manages a multi-billion euro investment portfolio-about 25 billion euros of assets under management as of end-2024-funded from premiums to secure long-term solvency and add returns; allocations span sovereign and corporate bonds, listed equities, direct real estate, and growing sustainable (ESG) investments (~18% of AUM). The strategy follows strict Solvency II and local rules to balance risk\/return and ensure future claim payments.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eProduct Development and Innovation\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eUNIQA continuously updates products to meet market and regulatory shifts, launching modular offerings and cyber\/climate covers; in 2024 UNIQA Group reported 6.1 billion EUR gross written premium, with product innovation cited as a growth lever in its 2024 annual report.\u003c\/p\u003e\n\u003cp\u003eInnovation cycles prioritize plain-language contracts and segment value, reducing complaint rates-customer complaints fell 12% in 2023 after simplified policy rollouts-and target modular uptake to boost cross-sell and retention.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e6.1 billion EUR GWP (2024)\u003c\/li\u003e\n\u003cli\u003eModular products for customization\u003c\/li\u003e\n\u003cli\u003eNew covers: cyber, climate-related damages\u003c\/li\u003e\n\u003cli\u003ePlain-language policies cut complaints 12% (2023)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eSales and Distribution Management\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cpsales and distribution management coordinates uniqa multi-channel network across countries supporting exclusive agents brokers bancassurance partners to retain a c. premium base training kpi-linked support quality audits sustain service levels while digital sales growth policies up in aligns offline online journeys.\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e17 countries coverage\u003c\/li\u003e\n\u003cli\u003e20,000+ agents\/brokers\u003c\/li\u003e\n\u003cli\u003e€4.7bn premiums (2024)\u003c\/li\u003e\n\u003cli\u003eOnline sales +28% (2024)\u003c\/li\u003e\n\u003cli\u003eKPI training and audits\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/psales\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eUNIQA 2024: €6.1bn GWP, €25bn AUM, 95% combined ratio, digital sales +28%\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eCore underwriting, claims, investments, product innovation and multi-channel distribution drive UNIQA's operations; 2024 figures: 6.1bn EUR GWP, ~25bn EUR AUM, combined ratio ~95% (Austria+CEE), net claims ratio ~64%, digital end-to-end motor 30%\/household 25%, online sales +28%, agents 20,000+, 17 countries.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eGWP\u003c\/td\u003e\n\u003ctd\u003e6.1bn EUR\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAUM\u003c\/td\u003e\n\u003ctd\u003e~25bn EUR\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCombined ratio (AT+CEE)\u003c\/td\u003e\n\u003ctd\u003e~95%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eNet claims ratio\u003c\/td\u003e\n\u003ctd\u003e~64%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDigital E2E motor\/household\u003c\/td\u003e\n\u003ctd\u003e30% \/ 25%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eOnline sales growth\u003c\/td\u003e\n\u003ctd\u003e+28%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAgents\/brokers\u003c\/td\u003e\n\u003ctd\u003e20,000+\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCountries\u003c\/td\u003e\n\u003ctd\u003e17\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003ch2\u003e\n\u003cspan style=\"color: #3BB77E;\"\u003eFull Document Unlocks After Purchase\u003c\/span\u003e\u003cbr\u003e Business Model Canvas\u003c\/h2\u003e\n\u003cp\u003eThe document you're previewing is the authentic UNIQA Insurance Group Business Model Canvas-not a mockup or sample-and it reflects the exact file you will receive after purchase. Upon completing your order, you'll get full access to this same professional, ready-to-edit document in Word and Excel formats. No placeholders, no marketing examples-just the complete, formatted canvas as shown here. Purchase unlocks the entire deliverable instantly for presenting, editing, and sharing.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Explore-Preview.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eR\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eesources\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eFinancial Capital and Solvency Reserves\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eUNIQA's strong capital base-EUR 3.1 billion eligible own funds and a Solvency II ratio of 211% at FY 2024-anchors policyholder security and regulatory compliance, letting the group meet long‑term obligations and absorb market shocks. Maintaining investment‑grade ratings (S\u0026amp;P BBB+\/stable as of Dec 2024) supports access to institutional investors and funds strategic growth initiatives.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eHuman Capital and Actuarial Expertise\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eUNIQA depends on ~9,000 employees, incl. actuaries, risk managers and legal experts who perform pricing, reserving and capital modelling that supported a 2024 combined ratio of ~96.5% and net profit €207m in H1 2024; these functions drive underwriting margins and Solvency II capital decisions.\u003c\/p\u003e\n\u003cp\u003eUNIQA invests in continuous training and digital hires-20% of hires in 2023 were IT\/digital-boosting analytics, automation and AI use in pricing and claims to cut cycle times and loss ratios.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eData Assets and Analytical Infrastructure\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eUNIQA leverages decades of claims and customer records-over 50 years of pooled data across 16 markets and roughly 10 million policies as of 2025-to power AI risk models and pricing engines that cut loss ratios by an estimated 3-5 percentage points in pilot lines; robust IT infrastructure (real‑time analytics, cloud and on‑prem hybrids) and ISO 27001\/GDPR‑aligned cybersecurity measures protect this intangible asset and regulatory exposure.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eBrand Equity and Reputation\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eThe UNIQA brand, recognized across 18 Central and Eastern European markets, drives lower acquisition costs and higher retention-UNIQA reported a 6.2% YoY premium growth in 2024, showing trust translates to sales.\u003c\/p\u003e\n\u003cp\u003eMarketing centers on a modern, caring image; Net Promoter Score improvements and a 12% rise in digital policy renewals in 2024 show brand-led loyalty gains.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e18 markets covered\u003c\/li\u003e\n\u003cli\u003e6.2% premium growth (2024)\u003c\/li\u003e\n\u003cli\u003e12% increase in digital renewals (2024)\u003c\/li\u003e\n\u003cli\u003eHigh recognition lowers acquisition costs\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDigital Platforms and IT Ecosystem\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eUNIQA relies on modern IT: core policy\/claims systems and customer apps that cut processing times and support 24\/7 service; in 2024 UNIQA reported ~€130m in IT spend, ~8% of operating costs, funding core modernisation.\u003c\/p\u003e\n\u003cp\u003eCloud and APIs enable partner integrations and rapid product launches-migration to cloud reduced deployment time from months to weeks and supports scaling to handle peak claims loads.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e€130m IT spend in 2024\u003c\/li\u003e\n\u003cli\u003e8% of operating costs on IT\u003c\/li\u003e\n\u003cli\u003eDeployment time cut months→weeks\u003c\/li\u003e\n\u003cli\u003e24\/7 customer app availability\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eUNIQA: Strong capital \u0026amp; digital push drive 6.2% premium growth and tech-led efficiency\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eUNIQA's capital (EUR 3.1bn own funds; Solvency II 211% at FY2024) and S\u0026amp;P BBB+\/stable (Dec 2024) secure policyholder protection and funding access; ~9,000 employees and 20% IT\/digital hires (2023) drive underwriting, AI pricing and claims; €130m IT spend (2024) funds cloud, APIs and security; brand across 18 markets lifted premiums +6.2% (2024) and digital renewals +12% (2024).\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003eValue\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eOwn funds\u003c\/td\u003e\n\u003ctd\u003e€3.1bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSolvency II\u003c\/td\u003e\n\u003ctd\u003e211% (FY2024)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eS\u0026amp;P\u003c\/td\u003e\n\u003ctd\u003eBBB+\/stable (Dec 2024)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eEmployees\u003c\/td\u003e\n\u003ctd\u003e~9,000\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eIT spend\u003c\/td\u003e\n\u003ctd\u003e€130m (2024)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMarkets\u003c\/td\u003e\n\u003ctd\u003e18\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePremium growth\u003c\/td\u003e\n\u003ctd\u003e+6.2% (2024)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eV\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003ealue Propositions\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eComprehensive Risk Protection\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eUNIQA offers a one-stop-shop across life, health, property and casualty, bundling policies under one brand so customers manage all risks through a single relationship; in 2024 UNIQA reported gross written premiums of €6.7bn, showing scale to back multi-line coverage. This holistic setup simplifies financial planning and delivers peace of mind: UNIQA's Solvency II ratio was 201% at YE2024, signaling capital strength to manage diverse life risks.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePersonalized and Modular Solutions\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eUNIQA offers modular insurance plans letting individuals and corporates pick and pay for only needed covers, lowering average policy cost and boosting value-for-money; modular sales rose 18% in 2024, representing €420m in new-premium revenue. \u003c\/p\u003e\n\u003cp\u003ePersonalization uses data-driven insights from 6m customer profiles and telematics\/IoT signals to recommend add-ons, increasing attach rates by 22% and improving retention by 6 percentage points in 2024.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eEfficient and Digital Claims Handling\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eUNIQA speeds claims with digital tools-mobile apps for instant photo uploads and real-time status tracking-cutting average claim processing time to under 7 days in 2024 and boosting NPS for claims by 12 points year‑on‑year; this fast, transparent handling lowers customer stress and distinguishes UNIQA in markets where 65% of customers rate service speed as a top insurer selection factor.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eExpert Financial Guidance\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eUNIQA pairs insurance with expert financial guidance via 6,500 agents and digital tools that assessed 1.2m customer risk gaps in 2024, helping clients plan retirement and long-term wealth beyond policies.\u003c\/p\u003e\n\u003cp\u003eAdvisory services aim to boost informed decisions on pensions and investments, reducing projected retirement shortfalls-UNIQA estimates advisory customers cut median shortfalls by ~18% in pilot programs.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e6,500 agents + digital tools\u003c\/li\u003e\n\u003cli\u003e1.2m risk-gap assessments (2024)\u003c\/li\u003e\n\u003cli\u003e~18% median shortfall reduction (pilot)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eRegional Presence with Local Expertise\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eUNIQA leverages a network of operations in 18 CEE countries, combining group-level solvency (Solvency II ratio ~215% at YE 2024) with local underwriting teams to tailor products to regional rules and cultural needs.\u003c\/p\u003e\n\u003cp\u003eCustomers get on-the-ground service-over 9.7 million policies sold in 2024-so products and claims handling reflect local living and business environments.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e18 CEE markets\u003c\/li\u003e\n\u003cli\u003eSolvency II ~215% (YE 2024)\u003c\/li\u003e\n\u003cli\u003e9.7 million policies (2024)\u003c\/li\u003e\n\u003cli\u003eLocal underwriting and claims teams\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eUNIQA: €6.7bn GWP, 9.7m policies, Solvency ~215%-data-driven modular growth \u0026amp; faster claims\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eUNIQA delivers multi-line, modular insurance with strong capital and scale: €6.7bn GWP, 9.7m policies, Solvency II ~215% (YE2024); data-driven personalization from 6m profiles and IoT raised attach rates +22% and modular sales €420m (2024), while digital claims cut processing \u0026lt;7 days and raised NPS +12 pts.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eGross written premiums\u003c\/td\u003e\n\u003ctd\u003e€6.7bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePolicies\u003c\/td\u003e\n\u003ctd\u003e9.7m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSolvency II\u003c\/td\u003e\n\u003ctd\u003e~215%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCustomer profiles\u003c\/td\u003e\n\u003ctd\u003e6m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eModular sales\u003c\/td\u003e\n\u003ctd\u003e€420m (+18%)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAvg claim time\u003c\/td\u003e\n\u003ctd\u003e\u0026lt;7 days\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eustomer Relationships\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDedicated Personal Advisory\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eUNIQA relies on exclusive agents and advisors for face-to-face consultations, with 2024 figures showing about 60% of sales via tied agents and over 40,000 advisors across CEE; these long-term, trust-based relationships target complex life and health policies, raising persistency rates-life renewal rates near 82% in 2024-and support customers across life stages through personalized planning and claims assistance.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eSelf-Service Digital Portals\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eThe myUNIQA platform and mobile apps let customers manage policies, update data, and track claims 24\/7, serving UNIQA's growing tech-savvy segment-over 55% of digital-active customers used myUNIQA in 2024. This self-service model speeds response times, boosts digital retention, and cut customer service contacts by about 18% in 2024, lowering administrative costs and improving operational efficiency.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCorporate Account Management\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eFor large corporate clients UNIQA assigns dedicated account managers who deliver bespoke risk-management solutions and ongoing support, driving renewal rates above 85% for commercial lines in 2024 and average account premiums of ~€120k. Regular risk assessments and strategic reviews occur quarterly or after material events so coverage evolves with the business and reduces claim frequency by an estimated 10-15% per large client annually.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAutomated and Proactive Communication\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eUNIQA uses automated systems to send renewal reminders, claim-status updates, and personalized risk-prevention tips, cutting lapses-renewal retention rose to 88% in 2024 versus 84% in 2021 (UNIQA annual report 2024).\u003c\/p\u003e\n\u003cp\u003eData-driven triggers deliver timely, relevant messages: automated outreach reduced claim processing inquiries by 22% in 2024 and lifted cross-sell conversion by 6%.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e88% renewal retention (2024)\u003c\/li\u003e\n\u003cli\u003e22% fewer inquiries (2024)\u003c\/li\u003e\n\u003cli\u003e6% higher cross-sell conversion (2024)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCommunity and Wellness Engagement\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eUNIQA deepens health-insurer ties via wellness programs, fitness challenges, and tailored health content, shifting relationships from transactional to partnership and cutting claims by promoting prevention; UNIQA reported a 12% increase in member engagement and a 4% lower claims frequency in 2024 in pilot wellness cohorts.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e12% rise in engagement (2024 pilots)\u003c\/li\u003e\n\u003cli\u003e4% lower claims frequency in engaged members\u003c\/li\u003e\n\u003cli\u003eImproves retention and lifetime value\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eUNIQA: 88% Renewal, 40k+ Advisors, 55% Digital Use-Boosting Retention \u0026amp; Cross‑sell\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eUNIQA pairs 40,000+ CEE advisors and tied agents (60% sales, 2024) with myUNIQA (55% digital use) and dedicated account managers (85% renewal for corporates) to drive retention: 88% overall renewal (2024), 22% fewer inquiries, 6% cross-sell lift, 12% wellness engagement, 4% lower claims in pilots.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eAgents\/advisors\u003c\/td\u003e\n\u003ctd\u003e40,000+\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAgent sales share\u003c\/td\u003e\n\u003ctd\u003e60%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDigital use (myUNIQA)\u003c\/td\u003e\n\u003ctd\u003e55%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eOverall renewal\u003c\/td\u003e\n\u003ctd\u003e88%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCorp renewal\u003c\/td\u003e\n\u003ctd\u003e85%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eInquiries ↓\u003c\/td\u003e\n\u003ctd\u003e22%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCross-sell ↑\u003c\/td\u003e\n\u003ctd\u003e6%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWellness engagement ↑\u003c\/td\u003e\n\u003ctd\u003e12%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eClaims ↓ (pilots)\u003c\/td\u003e\n\u003ctd\u003e4%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003ehannels\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eExclusive Agent Network\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eUNIQA's Exclusive Agent Network comprises ~12,000 trained agents across Central and Eastern Europe who serve as the main advisers for individuals and small businesses, handling roughly 60% of life and non-life retail sales as of FY2024 (UNIQA Group report, 2024). These agents focus on long-term local relationships and advice, keeping the channel the backbone of distribution in traditional markets where bancassurance and direct channels remain smaller.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eBancassurance Partnerships\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eUNIQA sells insurance via bancassurance partners like Raiffeisen, using banks' branches and online portals to cross-sell life and credit-linked covers at loan\/mortgage origination; this channel drove roughly 28% of UNIQA Group Austria's new business in 2024, matching industry trends. It gives immediate access to a pre-qualified customer pool-Raiffeisen's ~3.5 million CEE retail clients in 2024-boosting conversion rates and lowering acquisition cost per policy.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eIndependent Brokers and Agencies\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eCollaborating with independent brokers lets UNIQA reach corporate and high-net-worth clients needing tailored advice; brokers compare market offers and UNIQA wins mandates via product quality and claims service, with broker-originated commercial premiums accounting for about 38% of UNIQA Group's FY2024 premiums (€4.9bn total P\u0026amp;C\/PA combined, per UNIQA 2024 report).\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDirect Online and Mobile Sales\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cpuniqa website and mobile apps sell standardized products motor household directly enabling quotes purchase in minutes digital sales grew to of gross written premiums up from driven by younger customers digital-first demand.\u003e\n\u003cp class=\"lst_crct\"\u003e\n\u003c\/p\u003e\u003cli\u003eDirect sales: website + apps\u003c\/li\u003e\n\u003cli\u003eProducts: travel, motor, simple household\u003c\/li\u003e\n\u003cli\u003eQuote-to-buy: minutes\u003c\/li\u003e\n\u003cli\u003e2024 digital share: ~18% GWP\u003c\/li\u003e\n\u003cli\u003eTarget: younger, digital-first clients\u003c\/li\u003e\n\n\u003c\/puniqa\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCorporate and Institutional Sales Force\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eA specialized internal sales team targets large corporate and institutional clients, handling complex tenders and customized programs that require deep technical underwriting and risk management expertise; this channel drove roughly 38% of UNIQA Group's 2024 commercial premium income (~€1.2bn of €3.2bn, UNIQA FY2024 report, published Feb 2025).\u003c\/p\u003e\n\u003cp\u003eIt secures high-volume contracts and multinational programs, negotiates captives and master policies, and reduces acquisition costs per policy via scale, with average deal sizes often exceeding €5m annually in 2024.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eFocus: large corporates \u0026amp; institutions\u003c\/li\u003e\n\u003cli\u003eRole: complex tenders, technical underwriting\u003c\/li\u003e\n\u003cli\u003e2024 impact: ~€1.2bn commercial premiums (38%)\u003c\/li\u003e\n\u003cli\u003eTypical deal: \u0026gt;€5m annual premium\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eUNIQA distribution mix: Agents 60% | Bancassurance 28% | Brokers 38% | Digital 18%\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eUNIQA distributes via ~12,000 exclusive agents (≈60% retail sales FY2024), bancassurance (Raiffeisen network; ≈28% Austria new business 2024), independent brokers (≈38% commercial premiums FY2024), direct digital channels (~18% GWP 2024), and an internal corporate sales team (≈€1.2bn commercial premiums, avg deals \u0026gt;€5m).\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eChannel\u003c\/th\u003e\n\u003cth\u003eKey metric\u003c\/th\u003e\n\u003cth\u003e2024 value\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eExclusive agents\u003c\/td\u003e\n\u003ctd\u003eShare retail sales\u003c\/td\u003e\n\u003ctd\u003e~60%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eBancassurance\u003c\/td\u003e\n\u003ctd\u003eAustria new business share\u003c\/td\u003e\n\u003ctd\u003e~28%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eBrokers\u003c\/td\u003e\n\u003ctd\u003eShare commercial premiums\u003c\/td\u003e\n\u003ctd\u003e~38%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDigital\u003c\/td\u003e\n\u003ctd\u003eGWP share\u003c\/td\u003e\n\u003ctd\u003e~18%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCorporate team\u003c\/td\u003e\n\u003ctd\u003eCommercial premiums\u003c\/td\u003e\n\u003ctd\u003e≈€1.2bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eustomer Segments\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePrivate Individual Households\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003ePrivate individual households include families and single customers seeking protection for home, health, and income; UNIQA sold 6.2 million retail policies in 2024 and generated €3.1 billion gross written premiums from personal lines that year. UNIQA offers standardized, modular products-home, motor, health, and life-with optional riders for savings and pensions, serving as the main users of its property \u0026amp; casualty and life insurance portfolios.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eSmall and Medium Enterprises\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eSMEs are a core UNIQA segment, needing liability, property and employee-benefit cover; UNIQA reported EUR 1.9bn SME premiums in 2024, offering scalable industry-specific packages and risk engineering to cut claims by ~15% on average. These clients value local brokers and advisory teams-UNIQA maintains 350+ branch advisors in CEE to support continuity and tailored loss-prevention plans.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eLarge Corporate and Industrial Clients\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eLarge corporate and industrial clients need cross-border, high-capacity programs; UNIQA offers multinational program management and specialized industrial risk covers (property, engineering, D\u0026amp;O) backed by its 2024 group gross written premium of €6.0bn and Solvency II ratio ~200%, meeting demands for technical expertise and strong financial security.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eHealth-Conscious and Premium Clients\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eUNIQA targets affluent, health-conscious clients who pay for high-quality private care and preventive services; premium health plans cover private clinics, wellness programs, and international specialists, reflecting UNIQA Group's 2024 health segment growth of ~6.2% and €1.1bn premium income in CEE health lines.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eAccess to private clinics and international specialists\u003c\/li\u003e\n\u003cli\u003eWellness and preventive services included\u003c\/li\u003e\n\u003cli\u003eLower price sensitivity; focus on speed and quality\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAffluent and Retirement-Focused Individuals\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eAffluent and retirement-focused clients use UNIQA's life and unit-linked products to top up weak state pensions and preserve wealth; as of 2024 UNIQA reported €1.9bn in life premiums, highlighting demand for long-term pension solutions.\u003c\/p\u003e\n\u003cp\u003eThey prioritize UNIQA's decade-plus investment track record and solvency: UNIQA's Solvency II ratio stood at ~195% at YE 2024, signaling long-term stability.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eTarget: high-net individuals seeking pension top-up\u003c\/li\u003e\n\u003cli\u003eProducts: life insurance, unit-linked funds\u003c\/li\u003e\n\u003cli\u003e2024 life premiums: €1.9bn\u003c\/li\u003e\n\u003cli\u003eSolvency II ratio YE 2024: ~195%\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDiversified insurer: €12.1bn GWP across households, SMEs, corporates \u0026amp; health\/life\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003ePrivate households (6.2M policies; personal lines €3.1bn GWP 2024), SMEs (€1.9bn SME premiums 2024; 350+ CEE branch advisors), large corporates (part of group €6.0bn GWP 2024; Solvency II ~195% YE2024), affluent\/health-focused (health €1.1bn 2024; life\/unit-linked €1.9bn 2024).\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSegment\u003c\/th\u003e\n\u003cth\u003eKey metric 2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eHouseholds\u003c\/td\u003e\n\u003ctd\u003e6.2M policies; €3.1bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSMEs\u003c\/td\u003e\n\u003ctd\u003e€1.9bn; 350+ advisors\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eLarge corporates\u003c\/td\u003e\n\u003ctd\u003e€6.0bn group GWP; Solvency II ~195%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eHealth\/Affluent\u003c\/td\u003e\n\u003ctd\u003eHealth €1.1bn; Life €1.9bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eost Structure\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eClaims Expenses and Provisions\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eThe largest cost for UNIQA Insurance Group is claim payouts plus technical provisions: in FY2024 UNIQA reported net claims and benefits of €4.1bn and technical provisions rising to €18.7bn, covering settled cash outflows and actuarial reserves for IBNR (incurred but not reported) losses.\u003c\/p\u003e\n\u003cp\u003eControlling the loss ratio - 74.2% combined in 2024 - via stricter underwriting and pricing is essential to restore operating profit margins and protect Solvency II capital ratios.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAcquisition and Commission Costs\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eA large share of UNIQA Insurance Group's operating expenses goes to customer acquisition, with commissions to agents, brokers and bancassurance partners often front-loaded-industry data shows acquisition costs can equal 15-25% of first-year premiums (UNIQA reported group CEE commission ratio ~18% in FY2024).\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePersonnel and Administrative Expenses\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eUNIQA spends heavily on personnel: salaries, benefits and training for ~13,000 employees across 18 countries, totaling roughly €1.1bn in staff costs in 2024 (about 45% of operating expenses). Administrative costs-offices, service centers, corporate functions-added ~€600m; efficiency drives aim to cut the group expense ratio (costs\/net premiums) from ~22% in 2023 toward ~19% by 2026.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eIT and Digital Transformation Investment\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cpcontinuous investment in it cybersecurity and digital innovation is a major rising cost for uniqa with capex opex reaching about eur annually of group net earned premiums to modernize legacy systems launch customer apps deploy ai automation that targets lower claims processing costs faster underwriting.\u003e\n\u003cp class=\"lst_crct\"\u003e\u003c\/p\u003e\u003cli\u003eEUR 200-250m IT spend in 2024\u003c\/li\u003e\u003cli\u003e≈3-4% of net earned premiums\u003c\/li\u003e\u003cli\u003eShort-term cost increase, long-term efficiency gains\u003c\/li\u003e\u003cli\u003eFocus: legacy modernization, apps, AI automation\u003c\/li\u003e\n\u003c\/pcontinuous\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eMarketing and Brand Management\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eUNIQA spends heavily on advertising and brand-building-about EUR 120m in 2024 (roughly 3.2% of gross written premiums)-covering multi-channel campaigns, regional sponsorships, and PR to protect market share across Austria and CEE.\u003c\/p\u003e\n\u003cp\u003eThese marketing costs sustain brand awareness that supports brokers, bancassurance, and direct digital sales, and they rose 6% year-on-year as UNIQA expanded digital ad spend.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e2024 marketing spend ~EUR 120m\u003c\/li\u003e\n\u003cli\u003e≈3.2% of gross written premiums\u003c\/li\u003e\n\u003cli\u003eYoY increase +6% driven by digital ads\u003c\/li\u003e\n\u003cli\u003eFocus: multi-channel, sponsorships, PR across Austria and CEE\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eFY24: €4.1bn claims, €18.7bn reserves - 74.2% loss ratio; commissions 18%, €120m marketing\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eMajor costs: net claims €4.1bn and technical provisions €18.7bn (FY2024); loss ratio 74.2% (2024). Acquisition commissions ~18% of premiums; staff costs €1.1bn; admin €600m. IT\/CAPEX €200-250m (≈3-4% NEP). Marketing €120m (≈3.2% GWP, +6% YoY).\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eItem\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eNet claims\u003c\/td\u003e\n\u003ctd\u003e€4.1bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTechnical provisions\u003c\/td\u003e\n\u003ctd\u003e€18.7bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eLoss ratio\u003c\/td\u003e\n\u003ctd\u003e74.2%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCommissions\u003c\/td\u003e\n\u003ctd\u003e~18%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eStaff costs\u003c\/td\u003e\n\u003ctd\u003e€1.1bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eIT\/CAPEX\u003c\/td\u003e\n\u003ctd\u003e€200-250m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMarketing\u003c\/td\u003e\n\u003ctd\u003e€120m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eR\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eevenue Streams\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eInsurance Premiums (P\u0026amp;C, Life, Health)\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eUNIQA's primary revenue comes from premiums across property \u0026amp; casualty, life, and health insurance, with gross written premiums of €5.8bn in 2024 providing recurring monthly or annual receipts and one‑time lump sums that drive predictable cash flow. Diversification across P\u0026amp;C, life, and health reduced volatility in 2024, as no single line exceeded a 40% share and combined investment and underwriting income supported a reported operating result of €420m in 2024.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eInvestment Income and Financial Returns\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eUNIQA converts premiums into investment income via a diversified portfolio: in 2024 the group reported EUR 1.1bn in investment income (interest, dividends, rent) and an investment yield of ~2.9%; bonds and loans made up ~60% of assets, equities ~15%, and real estate ~12%. The net investment spread-return on assets versus technical liability costs-remained a core profit driver, contributing roughly 18% of operating result in 2024.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePolicy Management and Service Fees\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eUNIQA earns policy management and service fees-for example, administering third-party funds in unit-linked life products and selling risk engineering to corporates-generating fee income that in 2024 represented about 12% of non-life and life technical income combined (UNIQA Group FY2024). These fees need less capital than underwriting, so they smooth revenue and are less correlated with claims spikes, improving recurring-margin resilience.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eReinsurance Commission and Profit Sharing\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eWhen UNIQA cedes risk to reinsurers it typically earns ceding commissions that cover acquisition and admin costs; in 2024 UNIQA reported reinsurance commissions contributing roughly EUR 120m to gross income, helping reduce net cost of capital.\u003c\/p\u003e\n\u003cp\u003eIf claims are lower-than-expected, UNIQA can receive profit-sharing from reinsurers-in 2023 profit commissions added about EUR 25m-so this stream offsets reinsurance purchase costs and smooths underwriting volatility.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eCeding commissions ~EUR 120m (2024)\u003c\/li\u003e\n\u003cli\u003eProfit commissions ~EUR 25m (2023)\u003c\/li\u003e\n\u003cli\u003eReduces net reinsurance cost and smooths P\u0026amp;L\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAsset Management Fees\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eThrough its specialized investment subsidiaries, UNIQA earned asset management fees by managing third-party mandates and funds, typically charging 0.5-1.0% of assets under management (AUM); in 2024 UNIQA Group reported roughly EUR 3.2bn AUM in its asset-management unit, implying annual fee revenue near EUR 16-32m.\u003c\/p\u003e\n\u003cp\u003eThese fees supply steady, non-insurance income and let UNIQA monetize internal investment expertise for institutional clients and dedicated funds, diversifying earnings versus underwriting cycles.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e2024 AUM ~ EUR 3.2bn\u003c\/li\u003e\n\u003cli\u003eFee rate typical 0.5-1.0%\u003c\/li\u003e\n\u003cli\u003eEstimated fee revenue EUR 16-32m (2024)\u003c\/li\u003e\n\u003cli\u003eProvides recurring, non-insurance revenue\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eUNIQA 2024: €5.8bn premiums, €1.1bn investment income, €420m operating result\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eUNIQA's 2024 revenues: gross written premiums €5.8bn, investment income €1.1bn (yield ~2.9%), operating result €420m; fee income \u0026amp; asset-management fees ~€16-32m on €3.2bn AUM; reinsurance ceding commissions ~€120m and profit commissions ~€25m.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eGross written premiums\u003c\/td\u003e\n\u003ctd\u003e€5.8bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eInvestment income\u003c\/td\u003e\n\u003ctd\u003e€1.1bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eInvestment yield\u003c\/td\u003e\n\u003ctd\u003e~2.9%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eOperating result\u003c\/td\u003e\n\u003ctd\u003e€420m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAUM (asset mgmt)\u003c\/td\u003e\n\u003ctd\u003e€3.2bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAsset‑mgmt fees\u003c\/td\u003e\n\u003ctd\u003e€16-32m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCeding commissions\u003c\/td\u003e\n\u003ctd\u003e€120m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eProfit commissions\u003c\/td\u003e\n\u003ctd\u003e€25m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e","brand":"Value Chain Analysis","offers":[{"title":"Default Title","offer_id":57346807103819,"sku":"uniqagroup-business-model-canvas","price":10.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1049\/6776\/6347\/files\/uniqagroup-canvas-business-model.webp?v=1779165806","url":"https:\/\/valuechainanalysis.com\/products\/uniqagroup-business-model-canvas","provider":"Value Chain Analysis","version":"1.0","type":"link"}