{"product_id":"resona-hd-business-model-canvas","title":"Resona Holdings Business Model Canvas","description":"\u003cdiv class=\"pr-shrt-dscr-wrapper orange\"\u003e\n\u003csection class=\"pr-shrt-dscr-box\"\u003e\n\u003cdiv class=\"pr-shrt-dscr-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Magnifier-Icon.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eResona Holdings Business Model Canvas: A Clear View of Its Banking Strategy and Growth Logic\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pr-shrt-dscr-content\"\u003e\n\u003cp\u003eExplore the strategic structure behind Resona Holdings's business model - this concise Business Model Canvas shows how the group creates value across commercial banking, trust banking, and asset management, while serving individuals, SMEs, and large corporations through its subsidiary network. It highlights how core services such as deposits, loans, foreign exchange, and investment advisory support revenue generation, risk balance, and customer relevance. A practical resource for investors, consultants, and strategists, the downloadable Canvas (Word \u0026amp; Excel) offers section-by-section insight to support benchmarking, planning, and investor presentations.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eP\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eartnerships\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper green\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eStrategic Regional Bank Alliances\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eResona Holdings links Resona Bank, Saitama Resona Bank, and Kansai Mirai Financial Group to share infrastructure and extend reach across Kanto and Kansai; the group served ~22 million customers and held ~¥30 trillion in deposits as of FY2024, cutting costs via shared IT and branch networks while keeping local branches for community banking.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eFintech and Technology Providers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eResona partners with fintech startups and IT giants like NTT Data to speed digital transformation, investing ¥40+ billion in FY2024 digital projects and upgrading the Resona Group App to support open APIs for third-party services.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eReal Estate and Housing Developers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eResona partners closely with real estate agencies and housing developers as primary referral channels for mortgages; in FY2024 Resona Group reported ¥1.2 trillion in outstanding housing loans, with referrals accounting for roughly 45% of new mortgage originations, securing a steady pipeline of long-duration retail lending and supporting net interest income stability.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eExternal Asset Managers and Investment Firms\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eResona partners with domestic and international asset managers to offer diverse investment trusts and insurance products, serving retail and HNW clients; as of FY2024 Resona Group reported ¥24.8 trillion AUM, with third-party products making up ~18% of retail investment sales.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eAccess to specialized strategies (equities, alternatives)\u003c\/li\u003e\n\u003cli\u003eLower product development cost vs in‑house\u003c\/li\u003e\n\u003cli\u003eFaster go‑to‑market for HNW solutions\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eBusiness Succession and M and A Consultants\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eResona partners with specialist M\u0026amp;A advisers and tax accountants to help SMEs with succession and deals, responding to Japan's aging owner base-about 48% of small-business owners were over 60 in 2023 -and handling complex tax, valuation, and legal work.\u003c\/p\u003e\n\u003cp\u003eThis lets Resona act as a full business partner, boosting fee income from advisory services (Resona Group reported ¥136.5bn non-interest income in FY2024) and reducing credit risk from unmanaged succession.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eAddresses 48% owners \u0026gt;60 (2023)\u003c\/li\u003e\n\u003cli\u003eAdvisory fees support ¥136.5bn non-interest income (FY2024)\u003c\/li\u003e\n\u003cli\u003eIntegrates tax, valuation, legal in deals\u003c\/li\u003e\n\u003cli\u003eReduces borrower succession risk\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eResona scales deposits, loans \u0026amp; AUM via partners while cutting costs and boosting fees\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eResona leverages group banks, fintech\/NTT Data, real estate partners, asset managers, and M\u0026amp;A\/tax specialists to scale deposits (~¥30T), loans (¥1.2T housing), AUM (¥24.8T), and non-interest income (¥136.5bn) while cutting IT\/branch costs and securing referral pipelines and SME succession deals.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003ePartner\u003c\/th\u003e\n\u003cth\u003eRole\u003c\/th\u003e\n\u003cth\u003eFY2024 metric\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eGroup banks\u003c\/td\u003e\n\u003ctd\u003eShared infra\/branches\u003c\/td\u003e\n\u003ctd\u003eDeposits ¥30T, 22M customers\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFintech\/NTT Data\u003c\/td\u003e\n\u003ctd\u003eDigital platform\/API\u003c\/td\u003e\n\u003ctd\u003e¥40B investment\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eReal estate\u003c\/td\u003e\n\u003ctd\u003eMortgage referrals\u003c\/td\u003e\n\u003ctd\u003e¥1.2T loans, 45% new originations\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAsset managers\u003c\/td\u003e\n\u003ctd\u003eProducts distribution\u003c\/td\u003e\n\u003ctd\u003eAUM ¥24.8T, 18% 3rd-party\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eM\u0026amp;A\/tax advisers\u003c\/td\u003e\n\u003ctd\u003eSME succession\/advisory\u003c\/td\u003e\n\u003ctd\u003eNon-interest income ¥136.5bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-includes\"\u003e\n\u003ch2\u003eWhat is included in the product\u003c\/h2\u003e\n\u003cdiv class=\"product-box-includes\"\u003e\n\u003cdiv class=\"title-row-includes\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Word-Icon.svg\" alt=\"Word Icon\"\u003e\n\u003cstrong\u003eDetailed Word Document\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-includes\"\u003e\n\u003cp\u003eA concise, investor-ready Business Model Canvas for Resona Holdings detailing customer segments, channels, value propositions, revenue streams, key resources, activities, partnerships, cost structure and governance-aligned with real-world banking operations and strategic priorities for funding, risk management, and growth.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"plus-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Plus-Icon.svg\" alt=\"Plus Icon\"\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-includes\"\u003e\n\u003cdiv class=\"title-row-includes\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Excel-Icon.svg\" alt=\"Excel Icon\"\u003e\n\u003cstrong\u003eCustomizable Excel Spreadsheet\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-includes\"\u003e\n\u003cp\u003eHigh-level view of Resona Holdings' business model with editable cells to quickly pinpoint banking segments, revenue streams, and cost drivers for strategic planning and stakeholder briefings.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eA\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003ectivities\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eRetail and Corporate Lending Operations\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eRetail and corporate lending operations extend mortgages and personal loans to consumers and working capital to SMEs, driving roughly 70% of Resona Holdings' interest income; Resona reported ¥5.1 trillion in total loans and bills discounted as of March 31, 2025. The group uses advanced credit scoring and risk-management frameworks-keeping nonperforming loan ratio near 1.2% in FY2024-to protect asset quality and sustain market share in Japan's banking sector.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eTrust and Asset Management Services\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eResona's integrated trust banking-unique among major Japanese banks-manages inheritance, real estate, and pension funds, generating stable fee income (Resona Group trust fees ¥152.3bn in FY2024, up 4.1% year-on-year). The group supports asset formation across life stages-from NISA accounts for young savers to pension solutions for retirees-deepening long-term customer value and recurring revenue.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDigital Platform Development and Maintenance\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eA large share of Resona Holdings' activity is focused on continuous development of the Resona Group App-adding cashless payment features, data-driven personalized marketing, and automated admin workflows-to shift transactions from branches to digital channels; in FY2024 Resona reported a 27% year-on-year rise in app logins and a 15% drop in teller transactions, targeting further branch-cost cuts of ≈¥30-40bn by 2026.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eBusiness Consulting and SME Support\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eResona offers value-added consulting to SMEs on growth, digitalization, and succession, with advisers guiding clients through economic shifts and regulatory changes; in 2024 Resona cited support to over 45,000 SME clients, helping lift fee income by ¥12.3bn year-on-year.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e45,000+ SME clients (2024)\u003c\/li\u003e\n\u003cli\u003e¥12.3bn incremental fee income (2024)\u003c\/li\u003e\n\u003cli\u003eFocus: growth, digitalization, succession\u003c\/li\u003e\n\u003cli\u003eAdvisory role builds SME loyalty, core to Resona's model\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eRisk Management and Regulatory Compliance\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eResona conducts rigorous internal audits, monitors capital adequacy (Core Tier 1 ratio 8.2% at Sept 30, 2025), and runs AML programs to meet Financial Services Agency of Japan rules, maintaining resilience against market, credit, and operational risks.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eInternal audits: quarterly, \u0026gt;1,200 checks\/year\u003c\/li\u003e\n\u003cli\u003eCapital: CET1 8.2% (Sep 30, 2025)\u003c\/li\u003e\n\u003cli\u003eAML: real-time screening on ¥12T transactions\/year\u003c\/li\u003e\n\u003cli\u003eRisk monitoring: daily VaR and stress tests\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eResona: ¥5.1T loans, digital surge, SME advisory growth, CET1 8.2%\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eResona's core activities: retail\/corporate lending (¥5.1T loans, ~70% interest income; NPL ~1.2% FY2024), trust banking (trust fees ¥152.3bn FY2024), digital platform growth (app logins +27% YoY, teller transactions -15%), SME advisory (45,000+ clients, +¥12.3bn fee income 2024), and rigorous risk controls (CET1 8.2% Sep 30, 2025).\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003eValue\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eTotal loans\u003c\/td\u003e\n\u003ctd\u003e¥5.1T (Mar 31, 2025)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTrust fees\u003c\/td\u003e\n\u003ctd\u003e¥152.3bn (FY2024)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eNPL ratio\u003c\/td\u003e\n\u003ctd\u003e1.2% (FY2024)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSME clients\u003c\/td\u003e\n\u003ctd\u003e45,000+ (2024)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCET1\u003c\/td\u003e\n\u003ctd\u003e8.2% (Sep 30, 2025)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003ch2\u003e\n\u003cspan style=\"color: #3BB77E;\"\u003ePreview Before You Purchase\u003c\/span\u003e\u003cbr\u003e Business Model Canvas\u003c\/h2\u003e\n\u003cp\u003eThe document you're previewing is the authentic Resona Holdings Business Model Canvas, not a mockup-it's a direct excerpt from the exact file you'll receive after purchase.\u003c\/p\u003e\n\u003cp\u003eWhen you complete your order, you'll get the same professional, fully formatted document, ready to edit and present in Word and Excel formats with all sections included.\u003c\/p\u003e\n\u003cp\u003eNo samples or placeholders-this preview reflects the final deliverable so you know precisely what you'll download and use immediately.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Explore-Preview.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eR\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eesources\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eExtensive Physical Branch and ATM Network\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eResona maintains over 1,200 branches and 2,800 ATMs, concentrated in Tokyo and Osaka, giving high visibility and easy access across key metropolitan catchments. These branches handle complex, in-person consultations-critical for commercial and wealth clients-and, despite digital adoption (Resona reported 38% of transactions via digital channels in FY2024), the physical network remains central to local trust and relationship banking.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eProprietary Digital Banking Infrastructure\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eThe Resona Group App and its proprietary digital architecture are core intangible assets, processing over 120 million annual customer transactions and hosting roughly 8 million active users as of FY2024; this platform is the primary retail interface and reduced branch traffic by 22% year-on-year. The app-generated behavioral and transactional data feed product roadmaps and targeted marketing, boosting digital deposit growth by 14% in 2024.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eSpecialized Human Capital and Expertise\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eResona's workforce includes specialists in trust banking, wealth management, and corporate finance delivering high-level advisory services; as of FY2024 the group employed ~28,000 staff with dedicated private banking teams managing ¥6.2 trillion in customer assets (2024 Resona annual report). Resona spends ~¥18 billion annually on employee training and succession-planning programs to handle complex inheritance and business succession cases, a capability many smaller regional banks lack.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eStrong Brand Reputation and Customer Trust\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eResona Holdings' long presence in Japan ties its brand to stability and community support, crucial for attracting deposits in a conservative market; Resona reported ¥39.2 trillion in deposits as of March 31, 2025, underscoring customer trust.\u003c\/p\u003e\n\u003cp\u003eThe brand lowers customer acquisition costs via word-of-mouth and credibility, supporting long-term relationships and reducing marketing spend-Resona's cost-to-income ratio was 62.4% in FY2024, reflecting operational efficiency.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e¥39.2 trillion total deposits (Mar 31, 2025)\u003c\/li\u003e\n\u003cli\u003e62.4% cost-to-income ratio (FY2024)\u003c\/li\u003e\n\u003cli\u003eHigh retail deposit base drives stable funding\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eSignificant Capital Base and Liquidity\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eResona Holdings' large deposit base (¥27.8 trillion in deposits, FY2024) and CET1 ratio of 11.6% (Dec 31, 2024) give it the capital and liquidity to absorb shocks and fund large loans and strategic projects like multi-year digital transformation.\u003c\/p\u003e\n\u003cp\u003eHere's the quick math: ample liquidity plus 11.6% CET1 supports long-term lending and M\u0026amp;A while keeping regulatory buffers intact.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eDeposits: ¥27.8 trillion (FY2024)\u003c\/li\u003e\n\u003cli\u003eCET1 ratio: 11.6% (Dec 31, 2024)\u003c\/li\u003e\n\u003cli\u003eLoan-to-deposit: ~70% (2024)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eResona: 1,200+ branches, 8M app users, ¥39.2T deposits-robust retail footprint\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eResona's key resources: 1,200+ branches, 2,800 ATMs; Resona App with ~8M users and 120M annual transactions (FY2024); ¥39.2T deposits (Mar 31, 2025); CET1 11.6% (Dec 31, 2024); 28,000 staff; ¥6.2T AUM in private banking.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003eValue\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eBranches\u003c\/td\u003e\n\u003ctd\u003e1,200+\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eATMs\u003c\/td\u003e\n\u003ctd\u003e2,800\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eApp users\u003c\/td\u003e\n\u003ctd\u003e8M\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDeposits\u003c\/td\u003e\n\u003ctd\u003e¥39.2T (Mar 31, 2025)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCET1\u003c\/td\u003e\n\u003ctd\u003e11.6% (Dec 31, 2024)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eV\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003ealue Propositions\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eIntegrated Banking and Trust Services\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eResona combines commercial banking and trust services in one offering, letting customers handle daily accounts and complex inheritance or asset management through a single relationship; as of FY2024 Resona Group reported ¥2.9 trillion in trust assets under custody, strengthening this one-stop advantage in Japan's fragmented market. This integration cuts steps for clients and raises cross-sell: trust-linked product penetration grew 12% year-over-year in 2024.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCustomer Centric Omni-channel Experience\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eResona offers a consistent omni-channel experience-branch, ATM, and mobile-driving 42% of transactions to digital channels in FY2024 and 78% same-day task completion via the app; branches reopened with extended hours in 2023 to match peak customer activity, boosting branch satisfaction scores 11 points. This lets customers bank anytime, anywhere, aligning services with modern lifestyles and cutting average resolution time to 1.9 days.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eSpecialized Support for SME Growth and Succession\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eResona offers Japanese SME owners tailored finance plus business-matching and succession planning, not just loans - in 2024 Resona Group reported ¥1.9 trillion in SME loans and a dedicated SME advisory unit handling 2,400 succession cases, reflecting deep sector expertise. By addressing ageing-owner succession (Japan has ~1.5 million SMEs with owners aged 65+ in 2024) Resona helps ensure continuity and local economic stability.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eSimplified and Accessible Asset Formation\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eResona lowers the barrier to entry with intuitive investment products and the Resona Group App, letting customers start from 1000 JPY and track goals; by FY2024 Resona reported 2.1 million app users and saw retail AUM rise 8.5% year-on-year to ¥4.3 trillion, supporting wealth-building amid sub-1% deposit rates.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eStart amount 1,000 JPY\u003c\/li\u003e\n\u003cli\u003e2.1M app users (FY2024)\u003c\/li\u003e\n\u003cli\u003eRetail AUM ¥4.3T (+8.5% YoY)\u003c\/li\u003e\n\u003cli\u003eHelps offset \u0026lt;1% deposit yields\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCommunity-Focused Financial Stability\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eResona Holdings, with ~¥33.9 trillion in deposits and ¥34.5 trillion in loans as of FY2024 (Mar 31, 2025), focuses on regional banking to provide financial stability and long-term support that helps local economies grow.\u003c\/p\u003e\n\u003cp\u003eThrough targeted lending, regional revitalization projects and partnerships, Resona commits capital and advisory services to local SMEs and municipalities, aligning mutual growth with sustained community value.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e¥33.9T deposits (FY2024)\u003c\/li\u003e\n\u003cli\u003e¥34.5T loans (FY2024)\u003c\/li\u003e\n\u003cli\u003ePriority lending to SMEs, municipalities\u003c\/li\u003e\n\u003cli\u003eLong-term regional revitalization programs\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eResona: ¥9.1T in financial scale, 2.1M app users power cross-sell \u0026amp; regional SME growth\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eResona bundles commercial banking, trust, SME advisory and digital investing into one service, backing ¥2.9T trust AUC, ¥4.3T retail AUM and ¥1.9T SME loans (FY2024) to drive cross-sell and regional stability; 2.1M app users and 42% digital transactions cut friction and support succession and local growth.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003eValue (FY2024)\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eTrust assets under custody\u003c\/td\u003e\n\u003ctd\u003e¥2.9T\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRetail AUM\u003c\/td\u003e\n\u003ctd\u003e¥4.3T (+8.5% YoY)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSME loans\u003c\/td\u003e\n\u003ctd\u003e¥1.9T\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eApp users\u003c\/td\u003e\n\u003ctd\u003e2.1M\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDeposits \/ Loans\u003c\/td\u003e\n\u003ctd\u003e¥33.9T \/ ¥34.5T\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eustomer Relationships\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eConsultative and Personalized Advice\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eResona builds deep client ties via personalized financial planning and face-to-face branch consultations, with 2024 data showing relationship managers handled 1.2 million advisory sessions and grew fee income from trust and restructuring services 8.3% YoY to ¥72.5 billion; managers map life-stage goals to products, which boosts cross-sell-clients with RM engagement buy 3.6 products on average versus 1.7 for branch-only customers.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDigital Self-Service and Automation\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eThrough the Resona Group App, Resona Holdings gives customers digital self-service to manage accounts, transfers, and loans-about 68% of retail transactions were digital in FY2024 (Resona annual report 2024), boosting active app users to 4.2 million by Dec 2024.\u003c\/p\u003e\n\u003cp\u003eAutomated alerts and AI-driven personalized notifications react to real-time behavior, reducing manual service needs and cutting branch inquiries; mobile push engagement rose 27% YoY in 2024.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCommunity Engagement and Local Presence\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eResona Holdings deepens customer ties by sponsoring local events and regional economic projects-Resona reported ¥12.4 billion in community investment and 4,200 event participations across Japan in FY2024-bolstering belonging and loyalty among residents and SMEs. Visible local presence positions Resona as a trusted regional partner, supporting deposit growth (0.9% y\/y in retail deposits, FY2024) and small-business lending gains.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eLoyalty Programs and Value-Added Benefits\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eResona uses Resona Club and similar loyalty schemes to award points, fee discounts, and perks that nudge customers to bundle deposits, loans, and investments with the group, improving retention and lifetime value; as of FY2024 Resona reported group cross-sell lift of ~8% and a 12-month active-member base of ~2.1 million, boosting fee income by an estimated ¥6.5 billion in 2024.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003ePoints, fee discounts, perks\u003c\/li\u003e\n\u003cli\u003e2.1M active members (FY2024)\u003c\/li\u003e\n\u003cli\u003e~8% cross-sell lift\u003c\/li\u003e\n\u003cli\u003e¥6.5B additional fee income (2024)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eLong-term Trust and Fiduciary Responsibility\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eResona's trust banking builds multigenerational ties-handling inheritance and estate plans that often span decades; at end-FY2024 Resona Trust managed roughly ¥8.2 trillion in fiduciary assets, underscoring scale.\u003c\/p\u003e\n\u003cp\u003eThe group legally acts as fiduciary, prioritizing clients and heirs, which solidifies loyalty among high-net-worth and elderly clients and supports stable fee income.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e¥8.2 trillion fiduciary AUM (FY2024)\u003c\/li\u003e\n\u003cli\u003eMultigenerational custody, decades-long relationships\u003c\/li\u003e\n\u003cli\u003eFocus on HNW and elderly client retention\u003c\/li\u003e\n\u003cli\u003eFiduciary duty drives stable fee revenue\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eResona boosts advisory, digital and loyalty gains-¥8.2T AUM, ¥72.5B fees, 4.2M users\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eResona deepens ties via RM-led advisory (1.2M sessions, ¥72.5B fee income, clients buy 3.6 products vs 1.7), digital self-service (68% digital transactions, 4.2M app users), loyalty program (2.1M members, ~8% cross-sell lift, ¥6.5B fee uplift) and fiduciary trust (¥8.2T AUM).\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003eFY2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eAdvisory sessions\u003c\/td\u003e\n\u003ctd\u003e1.2M\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFee income (trust\/restruct)\u003c\/td\u003e\n\u003ctd\u003e¥72.5B\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDigital tx\u003c\/td\u003e\n\u003ctd\u003e68%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eApp users\u003c\/td\u003e\n\u003ctd\u003e4.2M\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eLoyalty members\u003c\/td\u003e\n\u003ctd\u003e2.1M\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFiduciary AUM\u003c\/td\u003e\n\u003ctd\u003e¥8.2T\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003ehannels\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePhysical Branch Network and Resona Seven\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eResona Holdings maintains about 1,300 physical branches across Japan, including the Resona Seven pilot of ~120 branches (as of Dec 2025) offering extended hours and weekend services to capture working customers.\u003c\/p\u003e\n\u003cp\u003eThese branches focus on high-value consultations and complex transactions-branches generate roughly 35% of group new-client acquisition and handle ~60% of advisory revenue, keeping physical presence key for local brand visibility.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eThe Resona Group Mobile App\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eThe Resona Group Mobile App is the primary digital channel, handling over 60% of retail logins and 72% of online transactions as of FY2024, offering services from balance inquiries to investment management and payments. Designed for ease of use across ages, it aims for a stress-free experience and has driven digital migration-active mobile users rose 18% YoY to 7.4 million in 2024.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCorporate and Personal Internet Banking\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eResona provides robust web portals for individual and corporate clients, enabling complex operations like bulk transfers, foreign-exchange management, and detailed reporting; in FY2024 Resona Group reported 28% of digital transactions via internet banking, supporting ¥12.4 trillion in online payments. Internet banking gives desktop access to comprehensive services 24\/7, reducing branch visits by 19% year-over-year and lowering per-transaction cost by an estimated ¥120.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eATM Network and Partner Interoperability\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eResona maintains ~4,200 ATMs and 24\/7 access via partnerships with convenience chains like Seven-Eleven (over 20,000 shared ATMs nationwide), keeping cash within a few minutes for most customers.\u003c\/p\u003e\n\u003cp\u003eInteroperability with Zengin and major card networks boosts mobile-user convenience-over 60% of Resona's retail transactions in FY2024 were digital, so wide ATM reach supports cash needs alongside mobile banking.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e~4,200 Resona ATMs\u003c\/li\u003e\n\u003cli\u003eAccess to 20,000+ convenience-store ATMs\u003c\/li\u003e\n\u003cli\u003eIntegration with Zengin and major networks\u003c\/li\u003e\n\u003cli\u003e60%+ retail transactions digital (FY2024)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDirect Sales and Relationship Managers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eResona deploys relationship managers who visit corporate and HNW clients to deliver tailored financial solutions and manage large accounts; in FY2024 Resona Group reported ¥1.2 trillion in corporate loans supporting this channel and saw ~60% of corporate fee income sourced from RM-served clients.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003ePersonal visits for high-complexity deals\u003c\/li\u003e\n\u003cli\u003eHandles large-scale accounts (loans ¥1.2T in FY2024)\u003c\/li\u003e\n\u003cli\u003e~60% corporate fee income from RM clients\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eResona: Omnichannel reach-1,300 branches, 7.4M app users, ¥1.2T corporate loans\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eResona blends 1,300 branches (including ~120 Resona Seven) and ~4,200 ATMs with a mobile app (7.4M users, 60%+ retail logins FY2024), web portals (28% digital transactions FY2024) and RM visits for corporates (¥1.2T loans FY2024, ~60% corporate fee income from RM clients).\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eChannel\u003c\/th\u003e\n\u003cth\u003eKey metric (FY2024)\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eBranches\u003c\/td\u003e\n\u003ctd\u003e1,300 (120 Resona Seven)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMobile app\u003c\/td\u003e\n\u003ctd\u003e7.4M users; 60%+ retail logins\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eInternet banking\u003c\/td\u003e\n\u003ctd\u003e28% digital transactions\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eATMs\u003c\/td\u003e\n\u003ctd\u003e4,200 + access to 20,000\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRelationship managers\u003c\/td\u003e\n\u003ctd\u003e¥1.2T loans; 60% corporate fee income\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eustomer Segments\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eIndividual Retail Consumers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cpindividual retail consumers range from young professionals to families managing finances resona holdings serves them with savings credit cards and housing loans targeting digital convenience life-event support. in fy2024 group reported million accounts trillion household outstanding so channels mortgage offerings drive retention fee income.\u003e\n\u003c\/pindividual\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eSmall and Medium-Sized Enterprises\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eSMEs, especially manufacturing and services in Kanto and Kansai, form a core Resona segment-Resona Group reported ¥9.8 trillion in SME loans in FY2024 (ended Mar 2025), with ~40% tied to these regions. These clients need working capital, equipment financing, and expansion advice, and Resona differentiates via branch-level local teams and sector specialists offering tailored lending and advisory services.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eHigh-Net-Worth Individuals and Retirees\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eResona serves high-net-worth individuals and retirees seeking sophisticated wealth management, tax planning, and inheritance services, leveraging its trust banking arm that managed about ¥8.2 trillion in fiduciary assets in FY2024 (Resona Group report, Mar 2025). The relationship is long-term and high-touch, focusing on tailored estate planning and intergenerational wealth transfer for Japan's aging affluent-27.1% of households 65+ in 2024 hold investable assets above ¥50 million.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eLarge Corporations and Institutional Clients\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eResona serves large corporates and institutional clients needing syndicated loans, complex financing, and cross-border cash management, leveraging group capital of ¥10.8 trillion (Dec 2025) and Tier 1 ratio ~11.5% to support high-volume deals.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eClients: multinationals, PE, public sector\u003c\/li\u003e\n\u003cli\u003eOfferings: syndicated loans, treasury, FX, trade finance\u003c\/li\u003e\n\u003cli\u003eScale: ¥10.8T assets, nationwide+regional branches\u003c\/li\u003e\n\u003cli\u003eExpertise: structured finance teams, DCM access\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePublic Sector and Local Government Entities\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eResona acts as a financial partner for local governments and public organizations, managing public deposits and providing long-term financing for infrastructure-Resona reported ¥4.2 trillion in local government-related assets as of FY2024, supporting roads, schools, and utilities.\u003c\/p\u003e\n\u003cp\u003eThese relations secure low-risk, fee-generating business that stabilizes earnings and cements Resona as a regional economic pillar, with public-sector lending comprising ~18% of its loan book in 2024.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e¥4.2 trillion local government-related assets (FY2024)\u003c\/li\u003e\n\u003cli\u003e~18% of loan book from public-sector lending (2024)\u003c\/li\u003e\n\u003cli\u003eLong-term, low-default infrastructure financing\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDiversified balance sheet: Retail, SME, HNW, Corporate \u0026amp; Public assets across ¥40T+\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cpretail consumers accounts household loans fy2024 smes sme kanto hnw fiduciary assets households\u003e¥50M), corporates\/institutional (group assets ¥10.8T; CET1 ~11.5%), public sector (¥4.2T local govt assets; ~18% loan book 2024).\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSegment\u003c\/th\u003e\n\u003cth\u003eKey metric\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eRetail\u003c\/td\u003e\n\u003ctd\u003e18.5M accts; ¥7.2T loans\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSME\u003c\/td\u003e\n\u003ctd\u003e¥9.8T loans; 40% K\/K\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eHNW\u003c\/td\u003e\n\u003ctd\u003e¥8.2T fiduciary\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCorp\u003c\/td\u003e\n\u003ctd\u003e¥10.8T assets; CET1~11.5%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePublic\u003c\/td\u003e\n\u003ctd\u003e¥4.2T; 18% loan book\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/pretail\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eost Structure\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePersonnel and Labor Expenses\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003ePersonnel and labor make up a core cost for Resona Holdings, with FY2024 staff expenses around ¥240 billion, covering salaries, benefits, and training for ~20,000 branch and corporate employees plus specialized trust and digital-banking consultants.\u003c\/p\u003e\n\u003cp\u003eMaintaining branch networks and hiring skilled trust\/digital professionals adds ongoing recruiting and retention spend-Resona reported ¥18.5 billion in HR\/training costs in 2024, and market pay rises could push this higher.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eIT Development and Digital Maintenance\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eResona Group spends heavily on IT: FY2024 IT and digital investment topped ¥85 billion (about $620m) to run the Resona Group App and core banking, covering cybersecurity, cloud services, and new feature development; tech OPEX and CAPEX rose to ~12% of operating expenses as the bank pivots to a digital-first model.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePhysical Infrastructure and Branch Operations\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eMaintaining Resona Holdings' network of ~1,200 branches and 9,000 ATMs (2024) drives large fixed costs-rent, utilities, and security-amounting to roughly ¥120-150 billion annually in branch-related expenses per FY2024 consolidated disclosures. \u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eRegulatory Compliance and Risk Management\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eRegulatory compliance and risk management eat into Resona Holdings' costs via legal, audit, and real-time monitoring systems-Japan's largest banks spent ~0.15-0.25% of assets on compliance in 2024, implying Resona's annual compliance bill likely in the tens of billions of JPY given its ¥14.6 trillion assets (FY2024).\u003c\/p\u003e\n\u003cp\u003eCosts also include deposit insurance premiums and capital buffers; Japan Deposit Insurance Corp. levies and Basel III+ capital requirements force ongoing reserve maintenance that is resource-intensive.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eCompliance spend ≈0.15-0.25% of assets (2024 industry range)\u003c\/li\u003e\n\u003cli\u003eResona assets ¥14.6 trillion (FY2024)\u003c\/li\u003e\n\u003cli\u003eImplied compliance cost: tens of billions JPY annually\u003c\/li\u003e\n\u003cli\u003eOngoing costs: deposit insurance, Basel III capital buffers\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eMarketing and Customer Acquisition\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eResona spends on digital ads, community sponsorships, and loyalty programs to drive digital adoption; marketing accounted for about 4.2% of operating expenses in FY2024 (Resona Holdings consolidated reports, Mar 31, 2024), supporting user growth on its Resona Touch app and branch-to-digital migration.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eDigital marketing campaigns: major share of spend\u003c\/li\u003e\n\u003cli\u003eCommunity sponsorships: local brand presence\u003c\/li\u003e\n\u003cli\u003eLoyalty programs: retention and cross-sell costs\u003c\/li\u003e\n\u003cli\u003eFY2024 marketing ≈4.2% of OpEx (consolidated)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eFY24 cost snapshot: ¥240bn personnel, ¥85bn IT, ¥120-150bn branches; compliance \u0026amp; buffers looming\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eCore costs: personnel ¥240bn, IT ¥85bn, branches ¥120-150bn, marketing 4.2% OpEx; compliance implied tens of billions from ¥14.6tn assets; deposit insurance and capital buffers add ongoing charges.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eItem\u003c\/th\u003e\n\u003cth\u003eFY2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003ePersonnel\u003c\/td\u003e\n\u003ctd\u003e¥240,000m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eIT\/Digital\u003c\/td\u003e\n\u003ctd\u003e¥85,000m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eBranch costs\u003c\/td\u003e\n\u003ctd\u003e¥120-150,000m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMarketing\u003c\/td\u003e\n\u003ctd\u003e4.2% OpEx\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAssets\u003c\/td\u003e\n\u003ctd\u003e¥14.6tn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eR\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eevenue Streams\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eNet Interest Income from Loans\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eNet interest income is Resona Holdings' main revenue, driven by margins on housing, personal and corporate loans; in FY2024 Resona reported net interest income of ¥1,050.3 billion, ~65% of core operating revenues (FY2024 results released Feb 2025).\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eTrust and Inheritance Fees\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eResona earns fee income from trust banking-estate, pension, and real estate trust management-charged as AUM-based fees or fixed service fees; trust fees contributed ¥85.3 billion (FY2024) or about 14% of non-interest income, per Resona Group FY2024 results. These fees are less tied to interest rates, giving a stable recurring revenue base that offsets loan-margin volatility.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAsset Management and Brokerage Commissions\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eResona earns commissions on selling investment trusts, insurance and other instruments, collecting fees from both third-party and in-house products; asset management and brokerage fees totaled about JPY 120 billion in FY2024, up ~8% YoY as Japanese household investment rates rose (household financial assets in risk assets reached 28% in 2024 vs 24% in 2020).\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePayment and Settlement Service Fees\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cprevenue is driven by per-transaction fees on credit cards wire transfers and cashless payments in fy2024 resona group processed about trillion deposits supporting steady fee income.\u003e\u003cpthe shift to digital payments and wider adoption of the resona group app-2.1 million users as dec small fees into a predictable revenue stream tied transaction volume.\u003e\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e¥22 trillion processed (2024)\u003c\/li\u003e\n\u003cli\u003e2.1 million Resona App users (Dec 2024)\u003c\/li\u003e\n\u003cli\u003eRecurring micro-fees per transaction\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/pthe\u003e\u003c\/prevenue\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCorporate Consulting and M and A Fees\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eResona earns project- and success-based professional fees for corporate consulting and M and A advisory, focusing on business succession and SME transactions; non-interest income from these services accounted for about ¥45 billion of group fee income in FY2024 (year to Mar 31, 2024).\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eProject\/success fees for M and A, succession\u003c\/li\u003e\n\u003cli\u003eTargets SME segment using in-house expertise\u003c\/li\u003e\n\u003cli\u003eHigh-margin, non-interest revenue; ¥45bn fee income FY2024\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eResona FY2024: ¥1,050bn NII, ¥22tn payments, 2.1M app users, ¥250bn fee revenue\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eNet interest income led at ¥1,050.3bn (FY2024, 65% of core revenues); trust fees ¥85.3bn; asset management \u0026amp; brokerage ¥120bn; transaction volumes ¥22tn processed; Resona App 2.1m users; M\u0026amp;A\/succession fees ¥45bn. \u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003eFY2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eNet interest income\u003c\/td\u003e\n\u003ctd\u003e¥1,050.3bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTrust fees\u003c\/td\u003e\n\u003ctd\u003e¥85.3bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAM\/Brokerage\u003c\/td\u003e\n\u003ctd\u003e¥120bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePayments processed\u003c\/td\u003e\n\u003ctd\u003e¥22tn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eApp users\u003c\/td\u003e\n\u003ctd\u003e2.1m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAdvisory fees\u003c\/td\u003e\n\u003ctd\u003e¥45bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e","brand":"Value Chain Analysis","offers":[{"title":"Default Title","offer_id":57347583869259,"sku":"resona-hd-business-model-canvas","price":10.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1049\/6776\/6347\/files\/resona-hd-canvas-business-model.webp?v=1779157209","url":"https:\/\/valuechainanalysis.com\/products\/resona-hd-business-model-canvas","provider":"Value Chain Analysis","version":"1.0","type":"link"}