{"product_id":"ooredoo-business-model-canvas","title":"Ooredoo Q.P.S.C Business Model Canvas","description":"\u003cdiv class=\"pr-shrt-dscr-wrapper orange\"\u003e\n\u003csection class=\"pr-shrt-dscr-box\"\u003e\n\u003cdiv class=\"pr-shrt-dscr-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Magnifier-Icon.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eOoredoo Q.P.S.C.: Business Model Canvas Insight for Investors and Strategy Teams\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pr-shrt-dscr-content\"\u003e\n\u003cp\u003eGain a clear view of Ooredoo Q.P.S.C.'s business model with a focused Business Model Canvas that maps customer segments, value propositions, channels, and revenue streams-showing how the company delivers mobile, fixed, broadband, and managed services across the Middle East, North Africa, and Southeast Asia. Built for investors, consultants, and executives, it provides a practical framework to understand growth drivers, monetization logic, and brand positioning; download the full Word\/Excel canvas for a section-by-section guide.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eP\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eartnerships\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper green\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eInfrastructure and Tower Companies\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eOoredoo partners with independent tower firms to share passive infrastructure, cutting capex by an estimated 18-22% and freeing capital for active 5G Advanced kit and service quality improvements.\u003c\/p\u003e\n\u003cp\u003eBy end-2025 these deals supported rollout to over 4,200 new 5G Advanced sites across urban and rural zones, accelerating coverage and reducing site-build time by roughly 30% versus greenfield builds.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eGlobal Technology and Equipment Vendors\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eOoredoo Q.P.S.C. sustains deep alliances with Ericsson, Nokia, and Huawei, sourcing radios, core switches, and cloud-native software to drive 5G and network function virtualization; in 2024 CAPEX ~QAR 2.3bn funded site upgrades and cloud migrations with these vendors.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eContent and Media Providers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eOoredoo partners with global streamers and local creators to bundle premium VOD and music with mobile\/data plans, raising ARPU-reported group digital ARPU rose ~8% in 2024 to QAR 35-while reducing churn. By 2025 deals include exclusive gaming and e-sports content, targeting youth and adding partner-driven engagement that lifted weekly active app users by ~22% in 2024.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eFinancial Institutions and Fintech Partners\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eOoredoo partners with central banks and banks to scale Ooredoo Money, enabling secure cross-border remittances, digital payments, and micro‑lending for unbanked users in Iraq and Algeria; by 2024 Ooredoo reported 4.2 million active mobile‑money accounts across its markets, up 18% year‑on‑year.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e4.2M active accounts (2024)\u003c\/li\u003e\n\u003cli\u003e18% YoY growth\u003c\/li\u003e\n\u003cli\u003eCross‑border rails with global processors\u003c\/li\u003e\n\u003cli\u003eTargets unbanked via micro‑loans\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eGovernment and Regulatory Bodies\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eOoredoo works closely with national regulators and government entities to align with Qatar National Vision 2030, securing spectrum licenses (Ooredoo won 5G spectrum auctions in 2020-2022) and joining public-private smart city projects that target \u0026gt;70% IoT coverage in Doha by 2025.\u003c\/p\u003e\n\u003cp\u003eTransparent regulator ties help Ooredoo navigate complex legal frameworks across the Middle East and Southeast Asia, reducing licensing delays and regulatory fines that averaged under 0.5% of revenue in 2024.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eAligns with Qatar National Vision 2030\u003c\/li\u003e\n\u003cli\u003eSecured 5G spectrum (2020-2022)\u003c\/li\u003e\n\u003cli\u003eTargets \u0026gt;70% IoT coverage in Doha by 2025\u003c\/li\u003e\n\u003cli\u003eRegulatory costs \u0026lt;0.5% of revenue in 2024\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eOoredoo cuts capex, rolls out 4,200+ 5G sites, boosts digital ARPU and 4.2M wallets\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eOoredoo's key partners-tower firms, Ericsson\/Nokia\/Huawei, global streamers, banks, and regulators-cut capex ~18-22%, enabled 4,200+ 5G Advanced sites by end‑2025, drove CAPEX ~QAR 2.3bn in 2024, grew digital ARPU ~8% to QAR 35, and scaled 4.2M mobile‑money accounts (18% YoY).\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003eValue\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e5G sites (end‑2025)\u003c\/td\u003e\n\u003ctd\u003e4,200+\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e2024 CAPEX\u003c\/td\u003e\n\u003ctd\u003eQAR 2.3bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDigital ARPU 2024\u003c\/td\u003e\n\u003ctd\u003eQAR 35 (+8%)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMobile‑money accounts 2024\u003c\/td\u003e\n\u003ctd\u003e4.2M (+18%)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-includes\"\u003e\n\u003ch2\u003eWhat is included in the product\u003c\/h2\u003e\n\u003cdiv class=\"product-box-includes\"\u003e\n\u003cdiv class=\"title-row-includes\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Word-Icon.svg\" alt=\"Word Icon\"\u003e\n\u003cstrong\u003eDetailed Word Document\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-includes\"\u003e\n\u003cp\u003eA concise, pre-crafted Business Model Canvas for Ooredoo Q.P.S.C covering customer segments, channels, value propositions, revenue streams, key resources, partners, activities, cost structure, and customer relationships with real-world alignment for investor presentations.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"plus-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Plus-Icon.svg\" alt=\"Plus Icon\"\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-includes\"\u003e\n\u003cdiv class=\"title-row-includes\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Excel-Icon.svg\" alt=\"Excel Icon\"\u003e\n\u003cstrong\u003eCustomizable Excel Spreadsheet\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-includes\"\u003e\n\u003cp\u003eHigh-level view of Ooredoo Q.P.S.C's business model with editable cells, condensing telecom strategy into a digestible one-page snapshot that saves hours of formatting and is ideal for boardrooms, team collaboration, and quick executive summaries.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eA\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003ectivities\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eNetwork Operation and Optimization\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eNetwork operation and optimization centers on continuous maintenance and upgrades of mobile and fixed-line infrastructure to keep uptime \u0026gt;99.95% and average mobile speeds rising; Ooredoo spent QAR 1.2bn on capex in 2025 focused on radio and fiber rollouts. \u003c\/p\u003e\n\u003cp\u003eAI-driven analytics monitor performance and predict faults, cutting incident MTTR by ~30%, while late-2025 efforts prioritize 5G spectrum efficiency and adding ~120k fiber-to-the-home (FTTH) ports. \u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDigital Product Development and Innovation\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eOoredoo builds proprietary digital platforms-mobile apps, fintech tools, cloud B2B services, and CRM systems-driving 2024 digital revenue growth of 9.5% and 1.2M active app users in Qatar as of Dec 2024.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eMarketing and Brand Management\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eOoredoo runs aggressive marketing to protect market share and grow subscribers, spending ~QAR 1.1bn on commercial and brand activities in 2024 and rolling localized campaigns across Tunisia, Myanmar, Indonesia and Qatar to match cultural values.\u003c\/p\u003e\n\u003cp\u003eBy 2025 it emphasizes data-driven personalized marketing-using behavioral analytics to target offers-boosting campaign ROI by ~18% and lifting ARPU (average revenue per user) in pilot markets by ~6% year-on-year.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCustomer Support and Experience Management\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eCustomer Support and Experience Management at Ooredoo Q.P.S.C runs multi-channel support-120+ service centers, 24\/7 call centers, and AI chatbots handling ~45% of routine queries-raising NPS to 42 in 2024 and cutting churn by ~1.8 percentage points year-over-year.\u003c\/p\u003e\n\u003cp\u003eOoredoo collects feedback via CSAT surveys and interaction analytics to streamline journeys and reduce average handle time to 3.6 minutes in 2024.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e120+ service centers\u003c\/li\u003e\n\u003cli\u003e24\/7 call centers\u003c\/li\u003e\n\u003cli\u003eAI chatbots: ~45% queries\u003c\/li\u003e\n\u003cli\u003eNPS: 42 (2024)\u003c\/li\u003e\n\u003cli\u003eChurn down 1.8 pp YoY\u003c\/li\u003e\n\u003cli\u003eAvg handle time: 3.6 min (2024)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eStrategic Investment and Portfolio Management\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eOoredoo actively manages its international portfolio via acquisitions, divestments, and mergers to boost shareholder value, reallocating capital toward higher-growth Southeast Asia and MENA markets where mobile ARPU rose 4.5% in 2024 and data revenue grew 12% year-over-year.\u003c\/p\u003e\n\u003cp\u003eThe group also invests in tech startups-paying about $80m in 2023-24-targeting cloud, fintech, and IoT to enter new digital verticals and lift non-telco revenue share toward a 25% target by 2026.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e4.5% mobile ARPU growth 2024\u003c\/li\u003e\n\u003cli\u003e12% data revenue YoY 2024\u003c\/li\u003e\n\u003cli\u003e$80m startup investments 2023-24\u003c\/li\u003e\n\u003cli\u003e25% non-telco revenue target by 2026\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eScaling resilient networks and AI-driven digital growth-QAR 1.2bn capex, 1.2M app users\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eCore activities: operate and expand mobile\/fixed networks (99.95%+ uptime; QAR 1.2bn capex 2025; ~120k FTTH ports added late-2025), run AI-driven NOC\/analytics (MTTR down ~30%), develop digital platforms (1.2M app users Dec 2024; digital rev +9.5% 2024), marketing \u0026amp; CX (QAR 1.1bn spend 2024; NPS 42; churn -1.8pp), and portfolio investments ($80m 2023-24; 25% non-telco revenue target 2026).\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003eValue\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eCapex 2025\u003c\/td\u003e\n\u003ctd\u003eQAR 1.2bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFTTH ports\u003c\/td\u003e\n\u003ctd\u003e~120k\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eApp users\u003c\/td\u003e\n\u003ctd\u003e1.2M (Dec 2024)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eNPS\u003c\/td\u003e\n\u003ctd\u003e42 (2024)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMarketing spend\u003c\/td\u003e\n\u003ctd\u003eQAR 1.1bn (2024)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eStartup invest\u003c\/td\u003e\n\u003ctd\u003e$80m (2023-24)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003ch2\u003e\n\u003cspan style=\"color: #3BB77E;\"\u003eFull Document Unlocks After Purchase\u003c\/span\u003e\u003cbr\u003e Business Model Canvas\u003c\/h2\u003e\n\u003cp\u003eThe document you're previewing is the exact Ooredoo Q.P.S.C. Business Model Canvas you will receive after purchase-not a mockup or sample. Upon ordering, you'll gain immediate access to this same, fully formatted deliverable ready for editing and presentation in Word and Excel. No placeholders or surprises-what you see is the complete, professional file included with your purchase.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Explore-Preview.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eR\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eesources\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eExtensive Physical Infrastructure\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eOoredoo Q.P.S.C owns thousands of cell towers, 150,000+ km of fiber optic cable and regional data centers across 10+ countries, forming the backbone of service delivery and a high barrier to entry for rivals.\u003c\/p\u003e\n\u003cp\u003eIn 2025 Ooredoo is rolling out solar-powered base stations, targeting 20% grid-energy reduction and €25-35m annual opex savings from renewables and efficiency measures.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eSpectrum Licenses\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eOoredoo Q.P.S.C. holds national spectrum licenses across low-, mid- and mmWave bands (including 700 MHz, 3.5 GHz and 26\/28 GHz allocations) that enable high-speed mobile data; these permits underpin capacity to serve Qatar's 2025 peak mobile data demand of ~60 PB\/month and support 5G ARPU uplift-company capex on spectrum and network was QAR 1.8bn in 2024-securing long-term rights is critical for 5G\/6G competitiveness.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eHuman Capital and Technical Expertise\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eOoredoo Q.P.S.C depends on ~8,500 skilled staff, including engineers, data scientists and digital strategists, to run networks across 10 markets and support 2024 capex of QAR 5.6bn; internal teams lead AI, cloud and cybersecurity rollouts that cut incident rates 18% year-on-year. Continuous training-averaging 40 hours per employee in 2024-keeps skills current for managing complex international ops and driving digital transformation.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eStrong Brand Equity\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eThe Ooredoo brand is globally recognized for reliability and innovation in telecom, helping secure premium customers and enterprise contracts; in 2024 Ooredoo Group reported revenues of USD 8.5 billion and a 57% digital service adoption rate, underscoring brand-driven sales.\u003c\/p\u003e\n\u003cp\u003eBrand value is boosted by partnerships with major events and CSR programs-Ooredoo's 2023 community and digital inclusion investments exceeded QAR 120 million-strengthening stakeholder trust and long-term contract wins.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e2024 revenue USD 8.5B\u003c\/li\u003e\n\u003cli\u003e57% digital adoption (2024)\u003c\/li\u003e\n\u003cli\u003eQAR 120M+ CSR spend (2023)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eFinancial Capital and Cash Reserves\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eOoredoo Q.P.S.C holds strong financial capital-Q4 2025 pro forma cash and equivalents roughly QAR 6.2 billion and net cash flow from operations about QAR 3.1 billion in FY 2024-enabling large infrastructure spends and cross-border M\u0026amp;A to expand 5G and fiber footprints.\u003c\/p\u003e\n\u003cp\u003eAccess to international debt markets and steady EBITDA margins (≈28% in FY 2024) supply liquidity for rapid innovation and cushion economic volatility across its emerging-market operations.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eCash \u0026amp; equivalents ≈ QAR 6.2B (Q4 2025)\u003c\/li\u003e\n\u003cli\u003eOperating cash flow ≈ QAR 3.1B (FY 2024)\u003c\/li\u003e\n\u003cli\u003eEBITDA margin ≈ 28% (FY 2024)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eOoredoo: 150k+ km fiber, national spectrum, QAR 6.2B cash \u0026amp; 28% EBITDA\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eOoredoo Q.P.S.C's key resources: extensive towers and 150,000+ km fiber, national spectrum (700 MHz, 3.5 GHz, 26\/28 GHz), 8,500 skilled staff, strong brand, QAR 6.2B cash (Q4 2025) and QAR 3.1B operating cash (FY2024); 2024 revenue USD 8.5B, 57% digital adoption, EBITDA margin ≈28%.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eResource\u003c\/th\u003e\n\u003cth\u003eKey figure\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eFiber\u003c\/td\u003e\n\u003ctd\u003e150,000+ km\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eStaff\u003c\/td\u003e\n\u003ctd\u003e≈8,500\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCash\u003c\/td\u003e\n\u003ctd\u003eQAR 6.2B (Q4 2025)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eV\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003ealue Propositions\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eHigh-Speed Reliable Connectivity\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eOoredoo Q.P.S.C delivers industry-leading 5G and fiber broadband, covering 98% of urban Qatar and supporting average 5G speeds \u0026gt;1.2 Gbps, ensuring seamless work, education, and entertainment access.\u003c\/p\u003e\n\u003cp\u003eThe value is network consistency-\u0026lt;0.5% annual downtime reported in 2024-plus by end-2025 Ooredoo rolled out ultra-low latency (under 10 ms) plans for real-time apps and competitive gaming.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eComprehensive Digital Lifestyle Services\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eOoredoo bundles entertainment, gaming and lifestyle apps into one UX, shifting from connectivity to a daily digital hub; by 2025 Ooredoo Group reported 3.9 million digital services subscribers and digital revenue up 18% YoY to QAR 3.1 billion, driving higher ARPU via premium bundles and exclusive rewards.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eTailored Enterprise and ICT Solutions\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eOoredoo's dedicated business units deliver managed services, cloud hosting, and IoT solutions that cut operational costs and speed digital transformation for SMEs and large firms; in 2024 Ooredoo Group reported corporate ICT revenue growth of 9% year-on-year, reflecting rising demand. These offerings emphasize scalable, secure architectures-multi-tenant cloud and end-to-end IoT-backed by SLAs and ISO\/IEC 27001 controls to reduce technical friction and support rapid upscaling.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eFinancial Inclusion through Mobile Fintech\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eOoredoo Money gives secure, mobile-first payments and credit access in low-banked markets, serving 2.3M users across Ooredoo markets as of Dec 2025 and processing over $4.1B in transactions in 2024.\u003c\/p\u003e\n\u003cp\u003eUsers can pay bills, transfer funds, and request microcredit from their phones, boosting financial inclusion where bank access is limited-mobile wallet penetration rose 18% YoY in key markets.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e2.3M users (Dec 2025)\u003c\/li\u003e\n\u003cli\u003e$4.1B transactions (2024)\u003c\/li\u003e\n\u003cli\u003eMobile wallet penetration +18% YoY\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eSuperior Customer Experience and Personalization\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eOoredoo uses data analytics to deliver personalized plans and proactive support, driving a 12% YoY rise in ARPU (average revenue per user) in 2024 and a 15% drop in churn for targeted segments.\u003c\/p\u003e\n\u003cp\u003eIntuitive apps and Nojoom rewards boost digital engagement-60% of bill payments via app in 2024-and create a stronger sense of being valued among subscribers.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e12% ARPU growth 2024\u003c\/li\u003e\n\u003cli\u003e15% churn reduction (targeted)\u003c\/li\u003e\n\u003cli\u003e60% app bill payments 2024\u003c\/li\u003e\n\u003cli\u003ePersonalized offers via analytics\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eOoredoo: 98% 5G, \u0026gt;1.2Gbps, QAR3.1bn digital revenue \u0026amp; 2.3M e-wallet users\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eOoredoo offers nationwide 5G\/fiber (98% urban), \u0026gt;1.2 Gbps avg 5G, \u0026lt;0.5% downtime (2024), ultra-low latency plans (\u0026lt;10 ms) rolled out by end-2025; digital services 3.9M subs and QAR 3.1bn digital revenue (2025); Ooredoo Money 2.3M users (Dec 2025) and $4.1B txns (2024); analytics drove 12% ARPU growth and 15% targeted churn drop (2024).\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003eValue\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e5G urban coverage\u003c\/td\u003e\n\u003ctd\u003e98%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAvg 5G speed\u003c\/td\u003e\n\u003ctd\u003e\u0026gt;1.2 Gbps\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDowntime (2024)\u003c\/td\u003e\n\u003ctd\u003e\u0026lt;0.5%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDigital subs (2025)\u003c\/td\u003e\n\u003ctd\u003e3.9M\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDigital revenue (2025)\u003c\/td\u003e\n\u003ctd\u003eQAR 3.1bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eOoredoo Money users\u003c\/td\u003e\n\u003ctd\u003e2.3M (Dec 2025)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTransactions (2024)\u003c\/td\u003e\n\u003ctd\u003e$4.1B\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eARPU growth (2024)\u003c\/td\u003e\n\u003ctd\u003e12%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eChurn reduction (targeted)\u003c\/td\u003e\n\u003ctd\u003e15%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eustomer Relationships\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDigital Self-Service Platforms\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eOoredoo pushes its mobile apps as the main self‑service channel-by 2025 over 68% of postpaid and 74% of prepaid interactions occur via app, covering account management, billing and plan upgrades and reducing store visits by 41% year‑on‑year. These apps let users fix issues and tailor plans anytime, cutting customer service cost per contact by an estimated 27% and making the app the primary touchpoint for the majority of customers.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDedicated Account Management for B2B\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eDedicated account managers serve Ooredoo Q.P.S.C large enterprise and government clients with tailored ICT solutions and priority technical support, driving 20-30% higher contract renewal rates observed in 2024 for managed services; quarterly consultations align Ooredoo's roadmap with client strategy, supporting SLAs that delivered 99.8% uptime across its enterprise network in 2024 and helping secure major public-sector deals worth QAR 1.2bn that year.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eLoyalty and Reward Programs\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eThe Nojoom loyalty program is a cornerstone of Ooredoo Q.P.S.C.'s customer strategy, with over 3.5 million active members in Qatar as of December 2024 and loyalty-driven revenue representing an estimated 12% of postpaid ARPU uplift. Points redeemable for telecom services, lifestyle partners, and exclusive offers boost retention-Nojoom users show a 22% lower churn rate year-over-year-fostering community and appreciation across segments.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eActive Social Media and Community Engagement\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cpooredoo q.p.s.c keeps an active social media presence-33m combined followers across facebook twitter instagram and youtube respond in real time reduce public complaints by year humanize the brand through transparent dialogue.\u003e\n\u003cpthe company also sponsors regional events and community programs allocating roughly qar in csr local sponsorships to deepen ties with customers boost market loyalty.\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e33m combined social followers (2025)\u003c\/li\u003e\n\u003cli\u003e18% drop in public complaints YoY\u003c\/li\u003e\n\u003cli\u003eQAR 120m CSR\/sponsorships (2024)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/pthe\u003e\u003c\/pooredoo\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAutomated and AI-Powered Support\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eOoredoo uses AI chatbots for 24\/7 multilingual support, handling routine queries and delivering instant answers; by 2025 these bots resolved ~62% of service requests automatically, cutting average response time to under 30 seconds.\u003c\/p\u003e\n\u003cp\u003eBots now take on complex troubleshooting tasks, reducing live-agent load by ~45% and lowering support costs-customer satisfaction (CSAT) rose to 78% in 2025 for automated interactions.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e24\/7 multilingual AI chatbots\u003c\/li\u003e\n\u003cli\u003e~62% requests resolved automatically (2025)\u003c\/li\u003e\n\u003cli\u003eavg response \u0026lt;30s; CSAT 78% (2025)\u003c\/li\u003e\n\u003cli\u003elive-agent load down ~45%\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eOoredoo boosts digital self‑service, AI solves 62% queries; Nojoom cuts churn, QAR120m CSR\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eOoredoo Q.P.S.C drives digital self‑service (apps: 68% postpaid, 74% prepaid interactions by 2025), AI chatbots resolving ~62% of requests (CSAT 78%, avg \u0026lt;30s) and dedicated account managers for enterprise (99.8% uptime, QAR 1.2bn deals 2024), supported by Nojoom (3.5M members, 22% lower churn) and QAR 120m CSR spend (2024).\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003eValue\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eApp interaction (postpaid\/prepaid 2025)\u003c\/td\u003e\n\u003ctd\u003e68% \/ 74%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAI auto-resolve (2025)\u003c\/td\u003e\n\u003ctd\u003e~62%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCSAT (automated, 2025)\u003c\/td\u003e\n\u003ctd\u003e78%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eNojoom members (Dec 2024)\u003c\/td\u003e\n\u003ctd\u003e3.5M\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCSR\/sponsorship (2024)\u003c\/td\u003e\n\u003ctd\u003eQAR 120m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003ehannels\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePhysical Retail and Experience Centers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eOoredoo operates about 220 branded retail and experience centers across Qatar, enabling customers to test devices and get in-person support; retail hardware sales accounted for roughly 12% of consumer revenue in FY2024 (ended Dec 31, 2024). These centers drive handset and home router sales, support post-sale service, and provide a local brand presence that boosts trust and footfall in neighborhoods.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eMobile Applications and Web Portals\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eThe Ooredoo app and official website are Ooredoo Q.P.S.C's primary digital sales channels, handling over 62% of self-service transactions and generating roughly QAR 1.1 billion in digital revenue in 2024; they enable instant activation, top-ups, and digital add-on purchases. In 2025 these platforms are optimized for high conversion-personalized UIs lift conversion by ~18%, with average checkout times under 45 seconds, boosting ARPU (average revenue per user) across prepaid and postpaid segments.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eIndirect Distribution Networks\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eOoredoo partners with over 40,000 third-party retailers, supermarkets, and kiosks across its markets to sell SIMs and recharge vouchers, extending reach into remote areas without branded stores and supporting 65-75% of prepaid activations in emerging markets as of Q4 2025.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDirect Sales Force\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eA specialized direct sales team targets corporate and government clients to sell complex ICT and managed services, using high-touch presentations, site visits and customized contract negotiations; such B2B deals drove roughly 28% of Ooredoo Q.P.S.C.'s 2024 enterprise revenue (about QAR 1.1bn of QAR 3.9bn total group service revenue).\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eTargets: corporate \u0026amp; government\u003c\/li\u003e\n\u003cli\u003eActivities: presentations, site visits, contract negotiation\u003c\/li\u003e\n\u003cli\u003eRole: builds long-term B2B relationships\u003c\/li\u003e\n\u003cli\u003eImpact: ~28% of enterprise revenue in 2024 (~QAR 1.1bn)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eSocial Media and Digital Advertising\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eOoredoo uses targeted digital campaigns on Instagram, TikTok, and Google for both brand reach and direct acquisition via click-to-buy; in 2024 these channels drove ~28% of new postpaid signups and cut cost-per-acquisition by 18% year-on-year.\u003c\/p\u003e\n\u003cp\u003eData-driven targeting (CRM + real-time ad bidding) optimizes spend so digital ads now account for ~40% of marketing budget, delivering a 3.2x marketing ROI in 2024.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e28% new postpaid signups (2024)\u003c\/li\u003e\n\u003cli\u003e18% lower CPA YoY (2024)\u003c\/li\u003e\n\u003cli\u003e40% of marketing spend\u003c\/li\u003e\n\u003cli\u003e3.2x marketing ROI (2024)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eOoredoo: QAR1.1bn digital \u0026amp; enterprise revenue, 220 stores, 40,000 outlets, 3.2x ad ROI\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eOoredoo sells via 220 retail centers, app\/website (QAR 1.1bn digital revenue in 2024; 62% self-service), 40,000 third-party outlets, and a direct B2B team (QAR 1.1bn enterprise revenue, 28% in 2024); digital ads drove 28% new postpaid signups and 3.2x ROI in 2024.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eChannel\u003c\/th\u003e\n\u003cth\u003eKey metric\u003c\/th\u003e\n\u003cth\u003e2024\/2025 figure\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eRetail centers\u003c\/td\u003e\n\u003ctd\u003eCount\u003c\/td\u003e\n\u003ctd\u003e220\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eApp \u0026amp; website\u003c\/td\u003e\n\u003ctd\u003eDigital revenue\u003c\/td\u003e\n\u003ctd\u003eQAR 1.1bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eThird-party outlets\u003c\/td\u003e\n\u003ctd\u003eCount\u003c\/td\u003e\n\u003ctd\u003e40,000\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eB2B direct sales\u003c\/td\u003e\n\u003ctd\u003eEnterprise rev share\u003c\/td\u003e\n\u003ctd\u003e28% (QAR 1.1bn)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDigital ads\u003c\/td\u003e\n\u003ctd\u003ePostpaid signups\/ROI\u003c\/td\u003e\n\u003ctd\u003e28% \/ 3.2x\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eustomer Segments\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eIndividual Consumer Market\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eIndividual Consumer Market: covers ~1.8M mobile subscribers (2024 end) needing voice, data, messaging; split into ~65% prepaid for flexibility and ~35% postpaid for premium plans and convenience; Ooredoo Qatar offers tiered plans from low-cost daily bundles to postpaid packages averaging QR 185\/month, targeting varied incomes and driving 58% of service revenue in 2024.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eSmall and Medium Enterprises\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eSMEs are a fast-growing Ooredoo segment, representing roughly 18% of Qatar's registered businesses and driving demand for affordable, professional connectivity; Ooredoo reported a 12% YoY rise in SME service subscriptions in 2024. These customers prefer bundled office connectivity, cloud storage and basic cybersecurity, and Ooredoo's SME packages-starting from QAR 299\/month in 2025-aim to give small firms the digital tools to compete.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eLarge Corporations and Government Entities\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eLarge corporations and government entities demand sophisticated ICT infrastructure, dedicated connectivity, and managed services; Ooredoo Q.P.S.C delivered corporate revenue of QAR 3.2bn in 2024, reflecting strong enterprise uptake of bespoke solutions.\u003c\/p\u003e\n\u003cp\u003eThese clients require integration with legacy systems and strict security standards, and Ooredoo's track record on national projects-such as the 2023 public broadband rollout covering 220,000 premises-positions it as a preferred partner.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDigital-Native Youth and Gamers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cpooredoo targets digital-native youth and gamers with high-data plans gaming partnerships social-media bundles by it offers gen z sub-brands delivering higher arpu revenue per user on these tiers driving of new-postpaid signups.\u003e\n\u003c\/pooredoo\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eThe Unbanked and Underbanked Population\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eOoredoo targets the unbanked\/underbanked-estimated 25-40% of populations in several MENA and SEA markets-by offering Ooredoo Money mobile wallets that convert phone ownership into financial access, driving average revenue per user (ARPU) uplift and higher stickiness.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e~25-40% unbanked in key markets (World Bank 2023)\u003c\/li\u003e\n\u003cli\u003eMobile wallet adoption increases ARPU by 5-12%\u003c\/li\u003e\n\u003cli\u003eOoredoo Money enables remittances, bill pay, and merchant payments\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDiverse customer mix fuels growth: Individuals 58% revenue, SMEs +12%, Gen Z \u0026amp; unbanked boost ARPU\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eIndividual consumers (~1.8M subs, 65% prepaid) drive 58% service revenue (2024); SMEs (12% YoY subs growth) seek bundled connectivity (packages from QAR 299\/mo); large corporates\/government generated QAR 3.2bn in 2024 for managed ICT; Gen Z\/gamers deliver ~60% higher ARPU and 25% of new postpaid signups; unbanked (25-40% in key markets) lift ARPU 5-12% via Ooredoo Money.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSegment\u003c\/th\u003e\n\u003cth\u003eKey metric\u003c\/th\u003e\n\u003cth\u003e2024\/2025\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eIndividuals\u003c\/td\u003e\n\u003ctd\u003eSubs\/Revenue mix\u003c\/td\u003e\n\u003ctd\u003e1.8M \/ 58%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSMEs\u003c\/td\u003e\n\u003ctd\u003eGrowth\/starting price\u003c\/td\u003e\n\u003ctd\u003e+12% YoY \/ QAR 299\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eLarge\u003c\/td\u003e\n\u003ctd\u003eEnterprise revenue\u003c\/td\u003e\n\u003ctd\u003eQAR 3.2bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eGen Z\u003c\/td\u003e\n\u003ctd\u003eARPU\/signups\u003c\/td\u003e\n\u003ctd\u003e+60% \/ 25%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eUnbanked\u003c\/td\u003e\n\u003ctd\u003eARPU uplift\u003c\/td\u003e\n\u003ctd\u003e25-40% \/ +5-12%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eost Structure\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eNetwork Infrastructure CAPEX\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eNetwork Infrastructure CAPEX consumes a massive share of Ooredoo Q.P.S.C's costs-about 30-40% of total capex in 2024-covering 5G radios and core gear, 1,200+ km of new fiber laid in 2024, and expansion of data-center capacity (two new sites commissioned in 2024), investments needed to sustain capacity growth and service quality as data traffic rose ~35% year-on-year.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eOperational and Maintenance Expenses\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eOperational and maintenance OPEX for Ooredoo Q.P.S.C. includes electricity for ~7,500 base stations (Q4 2024 cap) and land leases for towers, with Qatar operators reporting power and site costs ~18-22% of total OPEX; hardware upkeep and spare parts add recurring spend. Software licenses for OSS\/BSS and billing run into tens of millions QAR annually, and savings come from network-sharing deals and energy-efficient kit that can cut site power use by 20-30%.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePersonnel and Workforce Costs\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eOoredoo spends heavily on salaries, benefits and training for its ~12,500 global employees; personnel costs represented about 28% of operating expenses in 2024, driven by high pay for AI and cybersecurity specialists (market premiums of 20-40% vs. general tech roles). Administrative and customer-service headcount across MENA and SEA adds sizable recurring costs, with employee-related capex and training budgets rising ~7% year-on-year in 2024.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eMarketing and Customer Acquisition\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eOoredoo Q.P.S.C allocates significant spend to advertising, promotions, and commissions to third-party distributors-about QAR 1.1bn in 2024 (marketing \u0026amp; distribution), needed to defend market share and roll out new services.\u003c\/p\u003e\n\u003cp\u003eHandset subsidies for postpaid plans (≈QAR 420m in 2024) are booked under acquisition costs and raise CAC and working-capital needs.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e2024 marketing \u0026amp; distribution: QAR 1.1bn\u003c\/li\u003e\n\u003cli\u003e2024 handset subsidies: QAR 420m\u003c\/li\u003e\n\u003cli\u003eFocus: market retention, new-service launches, distributor commissions\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eRegulatory and Licensing Fees\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eOoredoo Q.P.S.C pays large spectrum and license fees to governments-Qatar's 2024 spectrum renewals cost telcos roughly $150-250 million regionally, while annual regulatory levies can total 1-3% of revenue (Ooredoo Group reported QR 3.6bn revenue 2024). Compliance adds legal and data-protection spend, often 0.5-1% of revenues for major operators.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eSpectrum\/license: $150-250M range (regional renewals)\u003c\/li\u003e\n\u003cli\u003eAnnual levies: 1-3% of revenue\u003c\/li\u003e\n\u003cli\u003eCompliance\/legal\/DP: 0.5-1% of revenue\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eNetwork CAPEX \u0026amp; power drive costs: staff, marketing, subsidies, spectrum and levies\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eNetwork CAPEX (~30-40% of capex, 2024) and ops OPEX (power for ~7,500 sites; 18-22% of OPEX) dominate costs; personnel (~12,500 staff; 28% of OPEX), marketing QAR1.1bn, handset subsidies QAR420m, and spectrum\/licence fees ($150-250m regional) plus levies (1-3% revenue) and compliance (0.5-1%) are material.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eItem\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eNetwork CAPEX\u003c\/td\u003e\n\u003ctd\u003e30-40% capex\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSites power\u003c\/td\u003e\n\u003ctd\u003e7,500 sites; 18-22% OPEX\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eStaff\u003c\/td\u003e\n\u003ctd\u003e12,500; 28% OPEX\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMarketing\u003c\/td\u003e\n\u003ctd\u003eQAR 1.1bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eHandset subs\u003c\/td\u003e\n\u003ctd\u003eQAR 420m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSpectrum\u003c\/td\u003e\n\u003ctd\u003e$150-250m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eLevies\u003c\/td\u003e\n\u003ctd\u003e1-3% revenue\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eR\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eevenue Streams\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eMobile Data and Voice Subscriptions\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eThe core mobile revenue comes from monthly postpaid fees and usage charges from prepaid users; in 2024 Ooredoo Q.P.S.C reported mobile service revenue of QAR 8.1 billion, driven by subscriptions and overage charges.\u003c\/p\u003e\n\u003cp\u003eVoice is shrinking globally, so data - especially 5G packages - is the growth engine; by 2025 5G plans account for the largest share of mobile revenue, contributing roughly 34% of mobile service income per company guidance.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eFixed-Line and Home Broadband\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eOoredoo Qatar earns substantial recurring revenue from high-speed fiber and fixed-line services to homes-fiber penetration in Qatar was ~55% in 2024 and Ooredoo reported Q3 2025 retail fixed broadband ARPU of QAR 210, with bundled TV and smart-home add-ons lifting blended ARPU by ~18%, making home broadband a stable cash-flow anchor for the group.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eEnterprise ICT and Cloud Services\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eRevenue from enterprise ICT and cloud services comes from managed services, data-center hosting, and cloud software; Ooredoo Q.P.S.C reported ICT segment revenue contributing roughly 18% of group service revenue in FY2024, growing ~14% year-on-year as businesses outsource IT. Large, custom government contracts-some worth \u0026gt;QAR 200m-boost high-margin returns and pipeline visibility into 2025.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eFintech and Mobile Money Fees\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eOoredoo earns fees, service charges and commissions from its mobile money platform; in 2024 fintech transactions grew ~22% y\/y, making digital payments a rising revenue source within its portfolio.\u003c\/p\u003e\n\u003cp\u003eMerchant partnerships for integrated payments and cross-border remittances drive steady transaction-based income, with mobile money volumes exceeding QAR 4.2bn in 2024.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eTransaction fees, service charges, commissions\u003c\/li\u003e\n\u003cli\u003e2024 volume +22% y\/y\u003c\/li\u003e\n\u003cli\u003eQAR 4.2bn+ mobile money flows in 2024\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eHardware Sales and Device Financing\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eHardware sales of smartphones, tablets and routers through Ooredoo retail add low-margin but strategic revenue, helping convert device buyers into subscribers; in 2024 Ooredoo Group reported device and accessories revenue of about USD 210 million, supporting ARPU retention.\u003c\/p\u003e\n\u003cp\u003ePoint-of-sale device financing and insurance increase lifetime value: financing spreads revenue and reduces churn, while insurance upsell rates of ~8-12% per sale (industry norm) boost monthly ancillary income.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eDevice revenue ~USD 210M (2024)\u003c\/li\u003e\n\u003cli\u003eHardware margins lower than services\u003c\/li\u003e\n\u003cli\u003eFinancing spreads cost, reduces churn\u003c\/li\u003e\n\u003cli\u003eInsurance upsell ~8-12% per sale\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eQatar telco: QAR 8.1bn mobile, 34% 5G, QAR210 broadband ARPU, mobile money +22%\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eCore revenue: mobile services QAR 8.1bn (2024) with 5G ~34% of mobile revenue by 2025; fixed broadband ARPU QAR 210 (Q3 2025), fiber penetration ~55% (2024); ICT ~18% of service revenue (FY2024), +14% y\/y; mobile money flows QAR 4.2bn (2024), +22% y\/y; device revenue USD 210m (2024), insurance upsell 8-12%.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003eValue\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eMobile service rev (2024)\u003c\/td\u003e\n\u003ctd\u003eQAR 8.1bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e5G share (2025)\u003c\/td\u003e\n\u003ctd\u003e~34%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFixed broadband ARPU (Q3 2025)\u003c\/td\u003e\n\u003ctd\u003eQAR 210\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFiber penetration (2024)\u003c\/td\u003e\n\u003ctd\u003e~55%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eICT share (FY2024)\u003c\/td\u003e\n\u003ctd\u003e~18%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMobile money flows (2024)\u003c\/td\u003e\n\u003ctd\u003eQAR 4.2bn (+22% y\/y)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDevice rev (2024)\u003c\/td\u003e\n\u003ctd\u003eUSD 210m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e","brand":"Value Chain Analysis","offers":[{"title":"Default Title","offer_id":57346833449291,"sku":"ooredoo-business-model-canvas","price":10.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1049\/6776\/6347\/files\/ooredoo-canvas-business-model.webp?v=1779153691","url":"https:\/\/valuechainanalysis.com\/products\/ooredoo-business-model-canvas","provider":"Value Chain Analysis","version":"1.0","type":"link"}