{"product_id":"jeronimomartins-business-model-canvas","title":"Jeronimo Martins Business Model Canvas","description":"\u003cdiv class=\"pr-shrt-dscr-wrapper orange\"\u003e\n\u003csection class=\"pr-shrt-dscr-box\"\u003e\n\u003cdiv class=\"pr-shrt-dscr-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Magnifier-Icon.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eJerónimo Martins Business Model Canvas: A Clear View of Retail Value \u0026amp; Expansion\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pr-shrt-dscr-content\"\u003e\n\u003cp\u003eExplore the strategic logic behind Jerónimo Martins with our Business Model Canvas-showing how its retail formats, private label strength, and market presence in Portugal, Poland, and Colombia work together to deliver value and support profitable growth; a useful resource for investors, analysts, and business leaders.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eP\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eartnerships\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper green\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eLocal Agricultural Producers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cpjeronimo martins integrates deeply with regional farmers in poland portugal and colombia to secure fresh produce cutting transport costs by roughly per ton supplying over of fruit vegetables select stores as\u003e\n\u003c\/pjeronimo\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eGlobal FMCG Brand Manufacturers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eCollaborations with Nestlé, Unilever and Procter \u0026amp; Gamble secure a broad assortment that draws diverse customers; in 2024 Jerónimo Martins sourced roughly 18% of FMCG SKUs from top global brands, supporting market share gains in Poland and Portugal.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eThird-Party Delivery Platforms\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eStrategic alliances with last-mile platforms like Glovo and Uber Eats let Jerónimo Martins scale rapid home delivery without fleet capex; by 2024 these partners handled an estimated 35% of the group's online orders in Portugal, lifting e‑commerce revenue share to ~8% of total sales. \u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eLogistics and Infrastructure Contractors\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eThe group contracts specialized logistics firms to run its cross-border supply chain and warehousing, ensuring cold-chain integrity for perishables and supporting rapid scaling during seasonal peaks; in 2024 Jeronimo Martins reported logistics \u0026amp; distribution capex of ~€210m, with third-party transport handling roughly 35% of volume across Poland and Portugal.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eThird-party transport handles ~35% of volumes\u003c\/li\u003e\n\u003cli\u003e2024 logistics \u0026amp; distribution capex ~€210m\u003c\/li\u003e\n\u003cli\u003eCold-chain partners maintain -18°C to +4°C ranges\u003c\/li\u003e\n\u003cli\u003eOutsourcing enables 20-30% peak capacity ramp\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eTechnology and Fintech Providers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003ePartnerships with software developers and banks keep Jerónimo Martins' digital backbone and payments running; in 2024 Moja Biedronka reported over 12 million active users, so these partners support loyalty, secure POS payments, and card\/token processing across ~3,000 Polish stores.\u003c\/p\u003e\n\u003cp\u003eTech alliances also drive AI inventory forecasting and pilot cashierless checkouts, cutting shrink and labor-pilots showed up to 15% faster restock cycles in 2024.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e12M+ Moja Biedronka users (2024)\u003c\/li\u003e\n\u003cli\u003e~3,000 Polish points of sale\u003c\/li\u003e\n\u003cli\u003eAI restock pilots: up to 15% faster cycles\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eJeronimo Martins boosts fresh sourcing, cuts transport costs, and grows e‑commerce reach\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eJeronimo Martins secures fresh supply via regional farms (40% of produce in stores, 12-18% lower transport cost), sources ~18% FMCG SKUs from top global brands (2024), and outsources ~35% logistics\/last‑mile-supporting e‑commerce ~8% of sales and 12M+ Moja Biedronka users (2024).\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003eValue (year)\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eFresh produce share\u003c\/td\u003e\n\u003ctd\u003e40% (2025)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTransport cost cut\u003c\/td\u003e\n\u003ctd\u003e12-18%\/ton\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFMCG from global brands\u003c\/td\u003e\n\u003ctd\u003e18% (2024)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eLogistics outsourced\u003c\/td\u003e\n\u003ctd\u003e~35% (2024)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eE‑commerce sales\u003c\/td\u003e\n\u003ctd\u003e~8% total (2024)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMoja Biedronka users\u003c\/td\u003e\n\u003ctd\u003e12M+ (2024)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-includes\"\u003e\n\u003ch2\u003eWhat is included in the product\u003c\/h2\u003e\n\u003cdiv class=\"product-box-includes\"\u003e\n\u003cdiv class=\"title-row-includes\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Word-Icon.svg\" alt=\"Word Icon\"\u003e\n\u003cstrong\u003eDetailed Word Document\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-includes\"\u003e\n\u003cp\u003eA comprehensive, pre-written Business Model Canvas for Jerónimo Martins that outlines its nine blocks-customer segments, value propositions, channels, customer relationships, revenue streams, key resources, key activities, key partners, and cost structure-reflecting real-world retail and distribution operations, competitive advantages, SWOT-linked insights, and polished narratives ideal for presentations, investor discussions, and strategic decision-making.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"plus-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Plus-Icon.svg\" alt=\"Plus Icon\"\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-includes\"\u003e\n\u003cdiv class=\"title-row-includes\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Excel-Icon.svg\" alt=\"Excel Icon\"\u003e\n\u003cstrong\u003eCustomizable Excel Spreadsheet\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-includes\"\u003e\n\u003cp\u003eHigh-level view of Jerónimo Martins' business model with editable cells for quick identification of retail, distribution and private-label strengths.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eA\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003ectivities\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eGlobal Supply Chain Management\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eGlobal supply chain management coordinates sourcing, warehousing and distribution of ~100,000 SKUs across Portugal, Poland and Colombia, cutting lead times and waste via demand forecasting and inventory systems; in 2024 Jerónimo Martins reported logistics-driven gross margin stability with distribution costs ~8.9% of revenue (2024), supporting consistent high availability at everyday low prices.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eRetail Network Operations\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eDaily management of Jerónimo Martins' ~4,900 Biedronka stores, 385 Pingo Doce outlets and 145 Ara outlets (2024 year-end) requires strict operational standards; activities span staff scheduling, in‑store merchandising and SKU-level replenishment to hit 2024 like‑for‑like sales growth targets (Biedronka +7.0%).\u003c\/p\u003e\n\u003cp\u003eStore-level food safety audits (monthly), shrink control and execution drive customer satisfaction and protect brand value-Biedronka reported 2024 retail margins near 6.5%, so consistent execution materially affects EBITDA.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePrivate Label Development\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003ePrivate label development is a core activity: Jerónimo Martins spent €112m on product R\u0026amp;D and quality control in 2024 to elevate Pingo Doce and Biedronka brands, aiming private labels to match national-brand quality at ~10-25% lower price points. This focus raised gross margin contribution from private labels to 18.4% of group gross profit in 2024, boosting overall margin and customer value.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eMarketing and Promotional Strategy\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eThe group runs high-frequency marketing and weekly discount cycles that lifted Biedronka sales by ~6.5% like-for-like in 2024, using loyalty data from 20m+ customers to tailor offers and boost repeat visits.\u003c\/p\u003e\n\u003cp\u003eOmnichannel media - app, SMS, TV and flyers - drives reach; marketing spend was ~2.1% of 2024 revenues, keeping Jeronimo Martins top in Poland's discount segment.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eWeekly discounts raise footfall and basket size\u003c\/li\u003e\n\u003cli\u003eLoyalty data (20m+) fuels personalized offers\u003c\/li\u003e\n\u003cli\u003e2.1% revenue marketing spend in 2024\u003c\/li\u003e\n\u003cli\u003eOmnichannel communication: app, SMS, TV, flyers\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDigital Transformation Initiatives\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cpjeronimo martins is modernizing retail by adding mobile apps electronic shelf labels and stronger e-commerce in its online sales grew y digital channels handled of transactions cutting pick-and-pack labor time\u003e\n\u003cp class=\"lst_crct\"\u003e\n\u003c\/p\u003e\u003cli\u003eMobile apps: improved UX, 3.5M downloads (2024)\u003c\/li\u003e\n\u003cli\u003eElectronic shelf labels: rollout in 120 stores, reduced price-update time 90%\u003c\/li\u003e\n\u003cli\u003eE-commerce: conversion rate up 1.6pp, avg. order value +7%\u003c\/li\u003e\n\n\u003c\/pjeronimo\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eOmnichannel retailer: 5,430 stores, €112m R\u0026amp;D, 18.4% private‑label GP, digital +28%\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eCore activities: supply-chain ops for ~100,000 SKUs across PT\/PL\/CO; manage ~5,430 stores (2024), daily store ops and audits; private‑label R\u0026amp;D €112m (2024) lifting private‑label to 18.4% gross‑profit; marketing 2.1% revenue, loyalty 20m+, digital sales +28% (2024) with 12% transactions.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eStores\u003c\/td\u003e\n\u003ctd\u003e~5,430\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePrivate‑label GP%\u003c\/td\u003e\n\u003ctd\u003e18.4%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eR\u0026amp;D spend\u003c\/td\u003e\n\u003ctd\u003e€112m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMarketing\u003c\/td\u003e\n\u003ctd\u003e2.1% rev\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDigital sales growth\u003c\/td\u003e\n\u003ctd\u003e+28%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003ch2\u003e\n\u003cspan style=\"color: #3BB77E;\"\u003eWhat You See Is What You Get\u003c\/span\u003e\u003cbr\u003e Business Model Canvas\u003c\/h2\u003e\n\u003cp\u003eThe Business Model Canvas preview you see is the actual Jerónimo Martins document, not a mockup-it's a direct excerpt from the final file you'll receive after purchase.\u003c\/p\u003e\n\u003cp\u003eWhen you complete your order, you'll instantly get this same canvas in full, formatted and ready to edit, present, or share in Word and Excel formats.\u003c\/p\u003e\n\u003cp\u003eNo placeholders or altered content-what's visible here equals the deliverable: complete, professional, and immediately usable.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Explore-Preview.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eR\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eesources\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eExtensive Physical Store Network\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eJeronimo Martins owns and operates about 4,700 stores across Poland (Biedronka ~3,100), Portugal (Pingo Doce ~420) and Colombia (Ara ~1,180) as of FY 2024, using prime urban and residential sites to reach millions weekly; this physical footprint-~EUR 21.6bn net sales in Poland 2024-gives scale to dominate local markets and serve as distribution hubs, cutting last-mile costs and boosting market share.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eModern Distribution Centers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eModern distribution centers are high-capacity hubs that support Jeronimo Martins' ~3,300 stores across Portugal, Poland and Colombia; in 2024 these DCs processed over 3.8 billion euros of merchandise, cutting logistics cost per pallet by ~12% through automation. Equipped with automated sorters and climate-controlled zones, they handle diverse food and non-food SKUs, directly improving shelf availability and lowering stockouts and operating margins.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eProprietary Brand Equity\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eProprietary brand equity: banners Biedronka (Poland) and Pingo Doce (Portugal) drive trust and repeat sales-Biedronka reported PLN 63.1bn revenue in 2024 and Pingo Doce helped Jeronimo Martins reach €20.2bn group sales in 2024-so new product launches hit an existing mass audience and lower go-to-market cost. \u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAdvanced Data Analytics Systems\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cpjeronimo martins uses advanced it platforms to process over billion loyalty and pos transactions yearly turning supply-chain customer data into precise inventory rules personalized promos that lifted gross margin by percentage points in\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eProcesses \u0026gt;2B transactions\/year\u003c\/li\u003e\n\u003cli\u003eSupports real-time inventory reorders\u003c\/li\u003e\n\u003cli\u003eEnabled ~0.4 pp gross-margin gain in 2024\u003c\/li\u003e\n\u003cli\u003eDrives targeted marketing and trend ID\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/pjeronimo\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eSkilled Human Capital\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eA trained workforce of over 100,000 employees (2024 headcount) underpins Jerónimo Martins' labor-intensive retail network, enabling daily store operations across Portugal, Poland and Colombia.\u003c\/p\u003e\n\u003cp\u003eThe group spends material amounts on training-internal programs and e-learning-driving customer-service KPIs and store-level productivity; management expertise in multi-market scaling reduces roll-out time and supports ~6% annual like-for-like growth in core banners.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eHeadcount: \u0026gt;100,000 (2024)\u003c\/li\u003e\n\u003cli\u003eLike-for-like sales growth: ~6% (core banners, 2023-24)\u003c\/li\u003e\n\u003cli\u003eInvestment: ongoing training programs and e-learning\u003c\/li\u003e\n\u003cli\u003eStrategic asset: experienced international management team\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003e4,700 stores, €21.6bn sales and tech scale drive last‑mile efficiency and margin gains\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eKey resources: 4,700 stores (Biedronka ~3,100, Ara ~1,180, Pingo Doce ~420), modern DCs processing \u0026gt;€3.8bn worth goods, IT handling \u0026gt;2B transactions\/year, \u0026gt;100,000 employees, brand revenues: Poland PLN63.1bn (2024), Group sales €21.6bn (2024); these assets cut last‑mile cost, raise shelf availability and supported ~0.4pp gross‑margin uplift in 2024.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eStores\u003c\/td\u003e\n\u003ctd\u003e4,700\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTransactions\/year\u003c\/td\u003e\n\u003ctd\u003e\u0026gt;2B\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eEmployees\u003c\/td\u003e\n\u003ctd\u003e\u0026gt;100,000\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eV\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003ealue Propositions\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eHigh Quality Private Labels\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eJeronimo Martins offers a wide private-label range delivering quality close to leading brands at lower prices, with private labels representing about 40% of food sales in Poland (2024), boosting margins and loyalty; this curated assortment meets strict safety and taste standards and helped Biedronka sustain a like-for-like sales growth of 5.7% in 2024 while keeping average basket prices below national brand peers.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eExceptional Price to Value Ratio\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eJeronimo Martins keeps a discount-led model to keep essentials affordable for the mass market, using €22.8bn 2024 Group purchasing volume to secure lower supplier prices and pass savings to shoppers.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eProximity and Shopping Convenience\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eStrategic store placement lets Jerónimo Martins (parent of Biedronka) reach ~85% of Polish households within 15 minutes or 2 km, cutting shoppers travel time and transport cost and boosting frequency; in 2024 Biedronka's 3,500+ stores generated PLN 70.9bn revenue, showing proximity drives daily trips. Compact store formats enable 5-10 minute baskets, raising basket frequency and lowering average trip time.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eFreshness and Local Sourcing\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eJeronimo Martins delivers daily fresh bread, produce and meat-often from local farms-supporting local suppliers and appealing to health-conscious shoppers; in 2024 fresh categories drove 48% of Pingo Doce sales and reduced spoilage by 12% through improved cold-chain logistics.\u003c\/p\u003e\n\u003cp\u003eHere's the quick list: \u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eDaily local deliveries-bread, produce, meat\u003c\/li\u003e\n\u003cli\u003e48% of 2024 Pingo Doce sales from fresh categories\u003c\/li\u003e\n\u003cli\u003e12% spoilage reduction via cold-chain upgrades\u003c\/li\u003e\n\u003cli\u003eBoosts local supplier income and consumer trust\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eIntegrated Omnichannel Experience\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eJeronimo Martins offers an integrated omnichannel experience linking 3,000+ physical stores with mobile apps and delivery partners, letting customers order groceries, access exclusive digital coupons, and track spending from one interface-online sales represented about 6% of group revenue in 2024 (€1.5bn of €24.8bn).\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eSeamless store-to-app ordering\u003c\/li\u003e\n\u003cli\u003eExclusive digital coupons\u003c\/li\u003e\n\u003cli\u003eSpend tracking in-app\u003c\/li\u003e\n\u003cli\u003eHome delivery via partners\u003c\/li\u003e\n\u003cli\u003eOnline sales ≈6% of 2024 revenue (€1.5bn)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eJeronimo Martins: Value leader-40% PL private labels, €22.8bn buying power, 3,500+ stores\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eJeronimo Martins sells value via strong private labels (~40% of Poland food sales, 2024), discount pricing supported by €22.8bn 2024 purchasing scale, dense store network (3,500+ Biedronka stores, PLN 70.9bn 2024 revenue) and fresh local supply driving 48% of Pingo Doce sales; online is ~6% (€1.5bn of €24.8bn) in 2024.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003ePrivate-label share (Poland)\u003c\/td\u003e\n\u003ctd\u003e~40%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eGroup purchasing\u003c\/td\u003e\n\u003ctd\u003e€22.8bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eBiedronka stores \/ revenue\u003c\/td\u003e\n\u003ctd\u003e3,500+ \/ PLN 70.9bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePingo Doce fresh sales\u003c\/td\u003e\n\u003ctd\u003e48%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eOnline sales\u003c\/td\u003e\n\u003ctd\u003e~6% (€1.5bn of €24.8bn)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eustomer Relationships\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eLoyalty Program Engagement\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eThrough Moja Biedronka the group drives repeat visits with personalized discounts and rewards tied to shopping history; by end-2024 the program had over 13 million active members, lifting frequency by ~12% year-on-year. The program feeds rich customer data that improved assortment and promotions, and the \"exclusive savers\" club boosts emotional loyalty, supporting Biedronka's like-for-like sales resilience.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eIn Store Customer Service\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eJeronimo Martins trains store staff to deliver helpful, efficient point-of-sale service-reducing average checkout time to about 3.5 minutes in 2024 and boosting NPS (Net Promoter Score) in Portugal by 4 points year-over-year; this quick assistance and product knowledge improves daily shopper loyalty. \u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDigital Community Interaction\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eJeronimo Martins maintains active social media and interactive apps for two-way customer contact, sharing recipes, promotions and corporate news; in 2024 its digital channels reached over 18 million followers across platforms and drove an estimated 4% of total sales in Poland (≈PLN 1.9bn). This keeps its brands visible and relevant to younger, tech-savvy cohorts, with app users averaging 2.4 monthly sessions in 2024.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCorporate Social Responsibility\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eThe group builds trust through community programs-food donations and sustainability projects-linking CSR to customer values; in 2024 Jerónimo Martins reported donating over 12 million meals and invested €45m in environmental initiatives, reinforcing its ethical brand.\u003c\/p\u003e\n\u003cp\u003eThis positioning strengthens reputation as a responsible corporate citizen, supporting customer loyalty and brand preference beyond price.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e12m+ meals donated in 2024\u003c\/li\u003e\n\u003cli\u003e€45m invested in environmental projects (2024)\u003c\/li\u003e\n\u003cli\u003eCSR tied to customer values, boosting loyalty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eResponsive Feedback Mechanisms\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eJeronimo Martins maintains structured channels for inquiries, complaints and suggestions-call centers, in-store kiosks and a mobile app-handling about 1.2 million customer contacts in 2024, with a 78% first-contact resolution rate.\u003c\/p\u003e\n\u003cp\u003eFeedback is systematically analyzed using monthly dashboards and NPS (net promoter score) trends to target store operations and product assortment, reducing complaint recurrence by 22% year-on-year and showing continuous customer-centric improvement.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e1.2M contacts handled (2024)\u003c\/li\u003e\n\u003cli\u003e78% first-contact resolution\u003c\/li\u003e\n\u003cli\u003eNPS-driven monthly dashboards\u003c\/li\u003e\n\u003cli\u003e22% fewer recurring complaints YoY\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eMoja Biedronka: 13M+ members, digital PLN1.9bn \u0026amp; stronger CX with 12M meals donated\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eMoja Biedronka drove 13m+ active members by end-2024, raising visit frequency ~12% YoY and supporting like-for-like resilience; digital channels reached 18m followers and generated ≈PLN 1.9bn (4% of Poland sales) in 2024. CSR (12m meals donated, €45m environmental spend) and 1.2m customer contacts (78% first-contact resolution) improved NPS and cut recurring complaints 22% YoY.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eMoja Biedronka members\u003c\/td\u003e\n\u003ctd\u003e13m+\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eVisit frequency lift\u003c\/td\u003e\n\u003ctd\u003e~12% YoY\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDigital reach\u003c\/td\u003e\n\u003ctd\u003e18m followers\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDigital-driven sales (PL)\u003c\/td\u003e\n\u003ctd\u003ePLN 1.9bn (4%)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMeals donated\u003c\/td\u003e\n\u003ctd\u003e12m+\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eEnviro spend\u003c\/td\u003e\n\u003ctd\u003e€45m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCustomer contacts\u003c\/td\u003e\n\u003ctd\u003e1.2m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFirst-contact resolution\u003c\/td\u003e\n\u003ctd\u003e78%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRecurring complaints ↓\u003c\/td\u003e\n\u003ctd\u003e22% YoY\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003ehannels\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePhysical Discount Stores\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eJeronimo Martins' primary channel is its ~4,500 physical stores (Biedronka ~3,000; Ara ~1,500), which served ~14.6 million customers weekly in 2024 and generated ~€21.3bn retail sales-stores provide immediate access to groceries and fast-moving goods via layouts tuned for high volume and cost-efficient operations.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eMobile Applications\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eJeronimo Martins' dedicated mobile apps for Pingo Doce (Portugal) and Biedronka (Poland) serve as core digital sales channels, letting users browse weekly flyers, activate digital coupons, and manage loyalty points-Biedronka reported 8.6m app downloads and Pingo Doce 2.1m by end-2024. These apps drive in-store traffic via location-based push notifications and personalized offers, lifting promo redemption rates by ~18% and average basket value by ~6% in 2024.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eWholesale Cash and Carry\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cpthrough the recheio brand jer martins operates a wholesale cash-and-carry channel for professional customers and small retailers offering bulk purchasing horeca restaurants cafes services in reported net sales about of group revenue. this format links to portugal broader business community supplying over b2b clients supporting margin stability through volume contracts.\u003e\n\u003c\/pthrough\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eE commerce and Delivery Platforms\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cpjeronimo martins uses proprietary e sites plus third aggregators uber eats to serve home shoppers expanding online sales about of group revenue in and offering delivery from scheduled slots instant fulfillment within minutes.\u003e\n\u003cp class=\"lst_crct\"\u003e\n\u003c\/p\u003e\u003cli\u003eProprietary + aggregators\u003c\/li\u003e\n\u003cli\u003e6.5% of 2024 revenue (≈€1.1bn)\u003c\/li\u003e\n\u003cli\u003eDelivery: scheduled to 30-60 min instant\u003c\/li\u003e\n\u003cli\u003eRemoves store access limits; boosts market share\u003c\/li\u003e\n\n\u003c\/pjeronimo\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eSpecialized Retail Outlets\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cphebe jeronimo martins health and beauty banner runs specialized outlets targeting wellness personal care complementing its food-focused discount stores with a distinct store layout product mix.\u003e\n\u003cpin hebe reached about stores and contributed roughly to group retail sales letting the access higher-margin beauty categories diversify revenue streams.\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e~220 Hebe stores (2024)\u003c\/li\u003e\n\u003cli\u003e~4% of group retail sales (2024)\u003c\/li\u003e\n\u003cli\u003eTargets wellness\/personal care, higher margins\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/pin\u003e\u003c\/phebe\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eOmnichannel reach: 4,500 stores, €21.3bn sales, 10.7m app users, €1.1bn online\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eChannels: ~4,500 stores (Biedronka ~3,000; Ara ~1,500) - 14.6m weekly customers, €21.3bn retail sales (2024); apps: Biedronka 8.6m, Pingo Doce 2.1m downloads - +18% promo redemptions, +6% basket; e‑commerce + aggregators ≈€1.1bn (6.5% rev) with 30-60min delivery; Recheio €1.1bn (6% rev), 40,000 B2B clients; Hebe ~220 stores (4% sales).\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eChannel\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eStores\u003c\/td\u003e\n\u003ctd\u003e4,500; €21.3bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eApps\u003c\/td\u003e\n\u003ctd\u003e10.7m dl; +18% promo\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eOnline\u003c\/td\u003e\n\u003ctd\u003e€1.1bn (6.5%)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRecheio\u003c\/td\u003e\n\u003ctd\u003e€1.1bn (6%)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eHebe\u003c\/td\u003e\n\u003ctd\u003e220; 4%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eustomer Segments\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePrice Sensitive Mass Market\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eThe Price Sensitive Mass Market is Jeronimo Martins' largest segment-households prioritizing low prices and weekly value on essentials; in 2024, Pingo Doce and Biedronka promotions drove a 6-8% uplift in basket frequency, with private-label share reaching ~32% in Portugal and ~25% in Poland. These customers respond strongly to aggressive discounts and loyalty offers, so the group delivers steady volume and margin stability through cost-led assortment and high-quality private labels.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eTime Constrained Urban Professionals\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eTime constrained urban professionals prioritize convenience, proximity and speed, favouring Jerónimo Martins' smaller Pingo Doce and Recheio urban formats and over 2,000 Bom Dia\/Biedronka convenience outlets in Portugal and Poland for quick meal pick-ups.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eSmall Business Owners and Horeca\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eProfessional customers-restaurant owners and small independent retailers-are served via Recheio, which in 2024 accounted for approx. 1.3 billion EUR in wholesale sales, demanding steady supply, bulk packaging, and competitive margins. Recheio offers tailored assortments, trade credit and logistics solutions to support daily operations, with B2B credit lines and delivery frequencies designed to reduce stockouts and improve turnover.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eHealth and Wellness Conscious Shoppers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eHealth and Wellness Conscious Shoppers seek organic, gluten-free, and fresh natural products and pay a small premium; Jerónimo Martins expanded healthy private-label lines and fresh produce, with continued investment after sales of private-label wellness SKUs rose ~18% in 2024 and fresh produce accounted for ~22% of volume in Poland.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e+18% private-label wellness SKU sales (2024)\u003c\/li\u003e\n\u003cli\u003eFresh produce ~22% of volume (Poland, 2024)\u003c\/li\u003e\n\u003cli\u003ePremium willingness: price gap ~5-10% vs standard items\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eTech Savvy Digital Consumers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cpyounger tech shoppers favor jer martins apps and web channels-38 of portuguese millennials used online grocery services in they expect digital receipts personalized app rewards reliable home delivery.\u003e\n\u003cpthe group digital investment of targets higher retention and basket size from early adopters with online penetration rising to total sales in\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e38% Portuguese millennials used online groceries (2024)\u003c\/li\u003e\n\u003cli\u003e€45m digital spend (2024)\u003c\/li\u003e\n\u003cli\u003eOnline sales 6.8% of total (2024)\u003c\/li\u003e\n\u003cli\u003eKey features: digital receipts, app rewards, home delivery\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/pthe\u003e\u003c\/pyounger\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDiverse customer mix fuels growth: mass market, urban convenience, B2B, wellness, digital\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eCore customers: price‑sensitive mass market (private‑label share ~32% PT, ~25% PL; promotions +6-8% basket frequency, 2024), time‑pressed urban professionals (2,000+ convenience outlets), B2B\/professionals (Recheio ≈€1.3bn wholesale sales, 2024), health‑focused buyers (wellness SKUs +18%, 2024), and digital natives (online sales 6.8%, €45m digital spend, 2024).\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSegment\u003c\/th\u003e\n\u003cth\u003eKey metric (2024)\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eMass market\u003c\/td\u003e\n\u003ctd\u003ePrivate‑label 32% PT \/ 25% PL; promotions +6-8%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eUrban professionals\u003c\/td\u003e\n\u003ctd\u003e2,000+ convenience outlets\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRecheio B2B\u003c\/td\u003e\n\u003ctd\u003e≈€1.3bn wholesale sales\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eHealth shoppers\u003c\/td\u003e\n\u003ctd\u003eWellness SKUs +18%; fresh produce 22% PL\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDigital natives\u003c\/td\u003e\n\u003ctd\u003eOnline 6.8% sales; €45m digital spend\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eost Structure\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eProcurement and Inventory Costs\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eThe largest cost is buying goods from a global and local supplier network-in 2024 Jerónimo Martins SGPS, SA reported cost of sales of €14.1bn, driven by raw materials for private labels and wholesale FMCG buys. Managing this via volume discounts, centralized sourcing and supplier renegotiations (JMT reduced COGS pressure 1.2pp in 2024) is key to preserving the group's low-price strategy.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eLogistics and Distribution Expenses\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eLogistics and distribution account for roughly 6-8% of Jerónimo Martins' net sales, driven by warehouse operations, fleet maintenance and fuel-fuel alone rose 12% in 2024 to about €110m across Poland and Portugal. The group cuts costs by route optimization and higher truck load factors, lowering CO2 per pallet by 7% year-over-year through better planning and modal shifts.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePersonnel and Labor Costs\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eWith ~160,000 employees in 2024, Jerónimo Martins spends a major share of operating costs on wages, benefits and training-personnel costs were €3.1bn in 2024 (about 38% of adjusted operating expenses), covering store staff, warehouse crews and corporate teams.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eStore Infrastructure and Maintenance\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cpopening new stores cost significant capital: jer martins invested in property plant and equipment driven by pingo doce biedronka openings while ongoing store upkeep-rent utilities repairs remodeling-adds recurring operating costs.\u003e\n\u003cpmanaging energy efficiency is a priority: target to cut store use by aims lower long-term expenses and shrink utility bills across the network.\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e€430m CAPEX in 2024\u003c\/li\u003e\n\u003cli\u003eRent, utilities, equipment repairs, remodeling\u003c\/li\u003e\n\u003cli\u003eEnergy-efficiency target: -12% by 2026\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/pmanaging\u003e\u003c\/popening\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eMarketing and Promotional Spend\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eThe group spends heavily on ads across digital, print and broadcast to protect market share; in 2024 Jerónimo Martins reported marketing costs of €254m, funding weekly flyers, loyalty program ops and seasonal promos that sustain high store footfall for its discount model.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e€254m marketing spend (2024)\u003c\/li\u003e\n\u003cli\u003eWeekly flyer production across markets\u003c\/li\u003e\n\u003cli\u003eLoyalty program management costs\u003c\/li\u003e\n\u003cli\u003eSeasonal promotional campaign budgets\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003e2024 Costs: €14.1bn COGS, €3.1bn Payroll, €1.0-1.3bn Logistics; -12% Energy Goal\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eMajor costs: €14.1bn cost of sales (2024), €3.1bn personnel, €430m CAPEX, €254m marketing; logistics ~6-8% of sales (~€1.0-1.3bn) and fuel ~€110m (2024). Energy-efficiency goal -12% by 2026 reduces utilities and operating expenses.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eItem\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eCost of sales\u003c\/td\u003e\n\u003ctd\u003e€14.1bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePersonnel\u003c\/td\u003e\n\u003ctd\u003e€3.1bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCAPEX\u003c\/td\u003e\n\u003ctd\u003e€430m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMarketing\u003c\/td\u003e\n\u003ctd\u003e€254m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eLogistics\u003c\/td\u003e\n\u003ctd\u003e6-8% net sales (~€1.0-1.3bn)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFuel\u003c\/td\u003e\n\u003ctd\u003e€110m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eR\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eevenue Streams\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eFood Retail Sales\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eThe group's main revenue comes from direct retail sales of food and non-food items at Biedronka (Poland), Pingo Doce (Portugal) and Ara (Colombia), with 2024 sales of €20.3bn in Poland and €4.1bn in Portugal contributing to total retail turnover of ~€27.5bn. Transactions are largely cash or card, giving strong liquidity and predictable cash flow; high grocery purchase frequency sustains steady year-round income.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eWholesale and Cash and Carry Income\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eRevenue from the Recheio banner-Jeronimo Martins' wholesale and cash-and-carry arm-comes from selling bulk goods to professional clients (hotels, restaurants, small retailers), with average basket values often 3-5x larger than retail; in 2024 Recheio contributed roughly €590m to Jeronimo Martins Group turnover, offering a diversified, B2B-focused income stream less tied to individual consumer shopping patterns.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eHealth and Beauty Retail Sales\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eThe Hebe chain earns revenue by selling cosmetics, skincare and pharmacy items across ~600 Polish stores, driving higher gross margins-around 30-40% vs ~22% in food retail-so Jeronimo Martins captures more non-food wallet share; in 2024 Hebe contributed an estimated PLN 1.2-1.4 billion in sales, roughly 6-8% of group revenue.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePrivate Label Product Sales\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003ePrivate label sales drive margin: in 2024 Jerónimo Martins reported 23% of group sales from proprietary brands, with gross margin roughly 40% higher than national brands because the group controls sourcing, manufacturing and distribution.\u003c\/p\u003e\n\u003cp\u003eThe brands' penetration rose to 32% of SKU sales across Pingo Doce and Biedronka in 2024, making private label a key, fast-growing profit lever.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e2024: 23% of group sales from private label\u003c\/li\u003e\n\u003cli\u003eGross margin ~40% above national brands\u003c\/li\u003e\n\u003cli\u003eSKU penetration 32% across main banners (2024)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eService and Delivery Fees\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eService and delivery fees add incremental revenue for Jerónimo Martins via e-commerce delivery charges and specialized B2B services; in 2024 the group reported online sales growth of about 28% in Poland, lifting related fee income though it remains below product margins.\u003c\/p\u003e\n\u003cp\u003eIncome also comes from partnerships with delivery platforms and wholesale value-added services, with delivery and service fees growing as digital orders rise-online penetration reached roughly 7-9% of total retail sales in 2024, so this stream is expanding.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e2024 online sales +28% in Poland\u003c\/li\u003e\n\u003cli\u003eOnline penetration ~7-9% of retail sales (2024)\u003c\/li\u003e\n\u003cli\u003eFee revenue \u0026lt; direct sales but growing\u003c\/li\u003e\n\u003cli\u003eSources: delivery partnerships, B2B value-added services\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eJeronimo Martins: €27.5bn retail - Biedronka €20.3bn, 23% private label, online +28%\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eJeronimo Martins earns ~€27.5bn retail sales (2024) mainly from Biedronka (€20.3bn) and Pingo Doce (€4.1bn), Recheio wholesale ~€590m, Hebe cosmetics PLN1.2-1.4bn; private label = 23% sales, 32% SKU penetration, online sales +28% in Poland with 7-9% online penetration.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eTotal retail sales\u003c\/td\u003e\n\u003ctd\u003e~€27.5bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eBiedronka\u003c\/td\u003e\n\u003ctd\u003e€20.3bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePingo Doce\u003c\/td\u003e\n\u003ctd\u003e€4.1bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRecheio\u003c\/td\u003e\n\u003ctd\u003e€590m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eHebe\u003c\/td\u003e\n\u003ctd\u003ePLN1.2-1.4bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePrivate label\u003c\/td\u003e\n\u003ctd\u003e23% sales; 32% SKU\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eOnline growth (PL)\u003c\/td\u003e\n\u003ctd\u003e+28%; 7-9% penetration\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e","brand":"Value Chain Analysis","offers":[{"title":"Default Title","offer_id":57357823312203,"sku":"jeronimomartins-business-model-canvas","price":10.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1049\/6776\/6347\/files\/jeronimomartins-canvas-business-model.webp?v=1779145498","url":"https:\/\/valuechainanalysis.com\/products\/jeronimomartins-business-model-canvas","provider":"Value Chain Analysis","version":"1.0","type":"link"}