{"product_id":"harel-group-business-model-canvas","title":"Harel Insurance Investments \u0026 Financial Services Business Model Canvas","description":"\u003cdiv class=\"pr-shrt-dscr-wrapper orange\"\u003e\n\u003csection class=\"pr-shrt-dscr-box\"\u003e\n\u003cdiv class=\"pr-shrt-dscr-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Magnifier-Icon.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eHarel Insurance: Business Model Canvas \u0026amp; Templates for Clear Strategic Insight\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pr-shrt-dscr-content\"\u003e\n\u003cp\u003eExplore the strategic framework behind Harel Insurance Investments \u0026amp; Financial Services Ltd.'s business model-this Business Model Canvas shows how Harel delivers insurance and financial solutions to individuals, families, and businesses across Israel, creates value through a diversified portfolio, and generates revenue across protection, savings, and investment services; ideal for investors, consultants, and executives seeking actionable clarity and ready-to-use Word\/Excel templates to support strategic planning.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eP\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eartnerships\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper green\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eIndependent Insurance Agents and Brokers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eHarel Insurance runs a network of several thousand independent agents who act as its main distribution channel, selling life, health, property and pension products and covering local markets with tailored advice.\u003c\/p\u003e\n\u003cp\u003eBy end-2025 Harel rolled out upgraded digital broker interfaces-boosting policy\/claim processing speed by ~30% and supporting over 3,500 brokers managing a combined NIS 12 billion in written premiums.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eGlobal Reinsurance Providers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eThe group partners with global reinsurers like Munich Re and Swiss Re to cede portions of large underwriting exposures, cutting peak loss risk and preserving capital; in 2024 reinsurance treaties covered over 60% of Harel's catastrophe retention, helping keep its solvency margin above regulatory minima. This capital-protection layer lets Harel offer high-coverage industrial and catastrophe policies while stabilizing earnings and supporting long-term sustainability amid volatile markets.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eStrategic Banking Alliances\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eHarel uses bancassurance deals with Israel's largest banks (Leumi, Hapoalim) to cross-sell insurance and provident\/pension products, supplying ~30% of new individual policy leads in 2024 and embedding mortgage-linked life insurance at point-of-sale for ~18,000 mortgages that year.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eHealthcare Providers and Medical Networks\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eHarel Insurance partners with Israel's major hospitals, clinics, and specialists to secure priority access and fast billing for its 1.6 million health policyholders (2024), supporting its market-leading ~28% share in private health coverage.\u003c\/p\u003e\n\u003cp\u003eThe network now adds telemedicine firms and select international centers for complex care, cutting average claim settlement time by ~22% in 2024.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e1.6M policyholders (2024)\u003c\/li\u003e\n\u003cli\u003e~28% private health market share\u003c\/li\u003e\n\u003cli\u003e~22% faster claim settlements (2024)\u003c\/li\u003e\n\u003cli\u003eTelemedicine + international centers expansion\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eInsurTech and Technology Vendors\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eHarel Insurance partners with InsurTech startups and major software vendors to deploy AI-driven underwriting-cutting processing time by ~40% in pilot lines-and blockchain-based ledgers for tamper-proof records, reducing fraud-related costs by an estimated 12% by late 2025.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eAI underwriting: ~40% faster decisions (pilot lines)\u003c\/li\u003e\n\u003cli\u003eBlockchain: tamper-proof records, fraud costs down ~12%\u003c\/li\u003e\n\u003cli\u003eCybersecurity: vendor alliances improved SOC maturity, incident response time cut ~30%\u003c\/li\u003e\n\u003cli\u003eStrategic importance: central to UX and efficiency by Q4 2025\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eHarel partners power scale: 3,500 brokers, 1.6M health clients, reinsurers, InsurTech wins\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eHarel's key partners: ~3,500 independent brokers (NIS 12bn premiums, end-2025), Munich Re\/Swiss Re covering \u0026gt;60% catastrophe retention (2024), bancassurance with Leumi\/Hapoalim generating ~30% new leads (2024), 1.6M health policyholders (28% market share, 2024), InsurTechs delivering ~40% faster underwriting (pilots) and blockchain cutting fraud costs ~12% (late-2025).\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003ePartner\u003c\/th\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eBrokers\u003c\/td\u003e\n\u003ctd\u003e3,500; NIS 12bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eReinsurers\u003c\/td\u003e\n\u003ctd\u003e\u0026gt;60% catastrophe cover\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eBancassurance\u003c\/td\u003e\n\u003ctd\u003e~30% leads\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eHealth network\u003c\/td\u003e\n\u003ctd\u003e1.6M; 28%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eInsurTech\/Blockchain\u003c\/td\u003e\n\u003ctd\u003e~40% faster; -12% fraud\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-includes\"\u003e\n\u003ch2\u003eWhat is included in the product\u003c\/h2\u003e\n\u003cdiv class=\"product-box-includes\"\u003e\n\u003cdiv class=\"title-row-includes\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Word-Icon.svg\" alt=\"Word Icon\"\u003e\n\u003cstrong\u003eDetailed Word Document\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-includes\"\u003e\n\u003cp\u003eA concise Business Model Canvas for Harel Insurance Investments \u0026amp; Financial Services, mapping its nine BMC blocks-customer segments, value propositions, channels, customer relationships, revenue streams, key resources, key activities, key partners, and cost structure-aligned with real-world insurance, asset management and financial services operations, competitive advantages, SWOT-linked insights, and investor-ready narratives for strategic decision-making.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"plus-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Plus-Icon.svg\" alt=\"Plus Icon\"\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-includes\"\u003e\n\u003cdiv class=\"title-row-includes\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Excel-Icon.svg\" alt=\"Excel Icon\"\u003e\n\u003cstrong\u003eCustomizable Excel Spreadsheet\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-includes\"\u003e\n\u003cp\u003eHigh-level view of Harel Insurance's business model with editable cells to quickly pinpoint core insurance, investment, and distribution components for boardrooms or team use.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eA\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003ectivities\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eRisk Underwriting and Actuarial Analysis\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eHarel runs sophisticated underwriting and actuarial analysis to price products and preserve portfolio solvency; in 2024 its combined actuarial models supported a solvency margin above regulatory minimums with a reported FY2024 equity-to-assets ratio near 9.5%.\u003c\/p\u003e\n\u003cp\u003eActuarial teams deploy predictive models across life, health, and P\u0026amp;C lines, using claim-frequency and severity forecasts-Harel recorded a 2024 net loss ratio ~74% in insurance operations, guiding pricing and capital reserve decisions.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eStrategic Asset and Investment Management\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cpharel insurance investments financial services manages over billion nis in assets spanning pension and provident funds plus its proprietary equity portfolio with teams allocating capital across global equities israeli international real estate alternatives to boost risk-adjusted returns.\u003e\n\u003c\/pharel\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eClaims Processing and Settlement\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eEfficiently managing the lifecycle of a claim from notification to payout is core to Harel Insurance's operations; in 2024 Harel reported a 38% automation rate for retail claims, cutting average simple-claim turnaround to 2.1 days and boosting net promoter score (NPS) by 4 points year-over-year. The firm combines digital channels for routine claims with specialist investigation teams for complex cases, aiming for transparent, rapid settlements that reinforce contract value and limit combined ratio impact.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eProduct Development and Innovation\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eHarel updates products to match demographics, economics and cyber risks, offering flexible pension schemes and modular health plans; in 2024 Harel Group managed NIS 145 billion AUM, guiding product shifts toward longer lifespans and inflation hedges.\u003c\/p\u003e\n\u003cp\u003eInnovation also launched green investment funds and ESG-linked annuities, with ESG products reaching ~12% of new retail flows in 2024.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eFlexible pensions: modular riders, inflation indexing\u003c\/li\u003e\n\u003cli\u003eModular health: add-ons for telemedicine, cyber cover\u003c\/li\u003e\n\u003cli\u003eGreen products: ESG funds, green annuities (~12% new flows 2024)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eRegulatory Compliance and Governance\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eHarel monitors Capital Market Authority rules daily, maintaining required solvency margins-Israel's insurer minimum SCR-like ratio was ~180% sector target in 2024-and enforces consumer-protection and AML controls to keep its license and market trust.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eDaily CMA rule monitoring\u003c\/li\u003e\n\u003cli\u003eMaintain solvency ~180% (2024 sector target)\u003c\/li\u003e\n\u003cli\u003eConsumer-protection compliance\u003c\/li\u003e\n\u003cli\u003eAML\/KYC protocols and reporting\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eHarel: NIS200bn AUM, 9.5% Equity\/Assets, 38% Claims Automation, 180% Solvency\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eHarel runs advanced underwriting and actuarial pricing (FY2024 equity\/assets ~9.5%), manages NIS 200+bn AUM (pensions, real estate, alternatives), automates claims (38% retail automation; 2.1 days simple-claim TAT) and launched ESG products (~12% new retail flows 2024) while keeping solvency near 180% sector target and strict CMA\/AML compliance.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eEquity\/Assets\u003c\/td\u003e\n\u003ctd\u003e~9.5%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAUM\u003c\/td\u003e\n\u003ctd\u003eNIS 200+bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRetail claim automation\u003c\/td\u003e\n\u003ctd\u003e38%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSimple-claim TAT\u003c\/td\u003e\n\u003ctd\u003e2.1 days\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eESG new flows\u003c\/td\u003e\n\u003ctd\u003e~12%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSolvency target\u003c\/td\u003e\n\u003ctd\u003e~180%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003ch2\u003e\n\u003cspan style=\"color: #3BB77E;\"\u003eDelivered as Displayed\u003c\/span\u003e\u003cbr\u003e Business Model Canvas\u003c\/h2\u003e\n\u003cp\u003eThe preview displayed is the exact Business Model Canvas for Harel Insurance Investments \u0026amp; Financial Services you will receive after purchase-not a mockup or sample; upon completing your order you'll get this same professional, fully editable document ready for use in Word and Excel formats.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Explore-Preview.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eR\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eesources\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eFinancial Capital and Solvency Reserves\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eHarel holds a substantial capital base-equity and reserves of ILS 8.9 billion as of FY2024-acting as a cushion for underwriting and absorbing severe losses. Managed to meet Solvency II-style requirements (targeting a regulatory capital coverage ratio above 150%), this strong balance sheet underpins investor confidence from both institutional and retail holders.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eProprietary Data and Analytics Platforms\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eHarel holds \u0026gt;30 years of claims, customer and market records-over 12 million policy-years-used in predictive models that cut loss ratios by an estimated 3-5% in 2024. Their proprietary AI platforms score risk and tailor marketing, supporting a 15% higher cross-sell rate versus peers in Israel as of Q4 2025 and creating a durable advantage against smaller entrants.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eHuman Capital and Specialized Expertise\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eThe workforce includes 1,200+ specialists-actuaries, investment managers, legal experts and digital engineers-who steer Harel's strategy and manage ₪120 billion in assets under management (2025). \u003c\/p\u003e\n\u003cp\u003eHarel spends ~₪45 million annually on training and certs so staff keep up with fintech and regulatory shifts; their collective expertise is key for Israeli and global market complexity. \u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eBrand Equity and Market Reputation\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eHarel Insurance Investments \u0026amp; Financial Services, Israel's largest insurance group by gross written premiums (≈₪20.3bn in 2024), leverages strong brand equity that signals reliability and financial strength to ~2.5m customers, lowering acquisition costs and raising retention.\u003c\/p\u003e\n\u003cp\u003eThe brand's reputation for stability-reflected in a consolidated solvency margin above regulatory minimums in 2024-becomes a competitive asset during economic shocks, preserving inflows and policy renewals.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e~₪20.3bn gross written premiums (2024)\u003c\/li\u003e\n\u003cli\u003e~2.5m customers\u003c\/li\u003e\n\u003cli\u003eSolvency margin above regulatory minimums (2024)\u003c\/li\u003e\n\u003cli\u003eLower customer acquisition cost; higher retention\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDigital Infrastructure and IT Systems\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eModern servers, hybrid cloud platforms, and secure mobile apps power Harel Insurance Investments \u0026amp; Financial Services' operations, handling over 1.2 million transactions monthly and storing data for 1.4 million policyholders as of Dec 31, 2024.\u003c\/p\u003e\n\u003cp\u003eOngoing IT spend (~NIS 120 million in 2024) scales services, supports real-time processing, and funds cyber defenses that reduced incident response time by 45% year-over-year.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e1.2M monthly transactions\u003c\/li\u003e\n\u003cli\u003e1.4M policyholders' records\u003c\/li\u003e\n\u003cli\u003eNIS 120M IT spend (2024)\u003c\/li\u003e\n\u003cli\u003e45% faster incident response (2024)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eHarel: ₪120bn AUM, ₪8.9bn equity, 2.5M customers, AI-backed 12M policy-years\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eHarel's key resources: ₪8.9bn equity\/reserves (FY2024), ₪120bn AUM (2025), ~₪20.3bn GWP (2024), ~2.5m customers, 1,200+ specialists, proprietary AI on 12m policy-years, NIS120m IT spend (2024), 1.2M monthly transactions; solvency margin above regulatory minimums.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003eValue\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eEquity \u0026amp; reserves (FY2024)\u003c\/td\u003e\n\u003ctd\u003e₪8.9bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAssets under management (2025)\u003c\/td\u003e\n\u003ctd\u003e₪120bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eGross written premiums (2024)\u003c\/td\u003e\n\u003ctd\u003e₪20.3bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCustomers\u003c\/td\u003e\n\u003ctd\u003e~2.5m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSpecialists\u003c\/td\u003e\n\u003ctd\u003e1,200+\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eHistorical policy-years\u003c\/td\u003e\n\u003ctd\u003e12m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eIT spend (2024)\u003c\/td\u003e\n\u003ctd\u003eNIS120m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMonthly transactions\u003c\/td\u003e\n\u003ctd\u003e1.2M\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eV\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003ealue Propositions\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eIntegrated Holistic Insurance Solutions\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eHarel Insurance Investments \u0026amp; Financial Services offers a one-stop-shop across life, health, home, auto, and professional liability, letting customers manage their full risk profile under one trusted umbrella; as of 2024 Harel reported NIS 38.2 billion in total premiums, enabling scale discounts and cross-sell synergies. Bundled policies typically lower combined premiums by 8-15% and improve coverage coordination, reducing claim overlaps and administrative friction.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eLong-term Retirement and Pension Security\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eHarel Insurance Investments \u0026amp; Financial Services manages pension and provident funds serving over 1.2 million clients (2024), offering multi-track solutions from conservative to equity-heavy to match retirement goals and risk tolerance. Professional long-term management targets steady lifetime income and capital preservation, with Harel reporting NIS 140 billion in assets under management in retirement products as of Dec 31, 2024, giving clients decades-long peace of mind.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAdvanced Wealth Management Expertise\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eHarel Insurance Investments \u0026amp; Financial Services offers retail and institutional clients access to global markets and alternative assets-its investment platform managed NIS 120 billion in assets as of Dec 31, 2025-letting investors tap institutional-grade strategies. Professional portfolio managers tailor risk-adjusted mandates to optimize returns and diversification, so individual investors benefit from strategies typically reserved for large institutions.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eSeamless Digital User Experience\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eHarel Insurance Investments \u0026amp; Financial Services offers seamless digital platforms for instant policy purchases, quick claims filing, and real-time portfolio tracking, cutting average processing times by over 40% versus 2020 and supporting 1.2m monthly active users by 2025.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eInstant policy purchase - under 5 minutes\u003c\/li\u003e\n\u003cli\u003eClaims filing - 70% handled fully digital\u003c\/li\u003e\n\u003cli\u003eReal-time tracking - 24\/7 portfolio updates\u003c\/li\u003e\n\u003cli\u003eUsers - 1.2m MAU (2025)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCustomizable Business Risk Mitigation\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eHarel offers customizable corporate insurance packages-from maritime cargo cover to high-tech professional indemnity-built after deep consultation to target industry-specific perils and reduce disruption risk.\u003c\/p\u003e\n\u003cp\u003eBy absorbing operational risks, Harel enables growth: in 2024 commercial premiums grew 9% YoY to ₪3.2bn, with claims ratio for corporate lines at ~58%, proving capacity to manage losses while supporting client stability.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eTailored covers for maritime, logistics, high-tech\u003c\/li\u003e\n\u003cli\u003eDeep consultative risk assessments\u003c\/li\u003e\n\u003cli\u003eEnables growth by transferring operational risk\u003c\/li\u003e\n\u003cli\u003e2024 corporate premiums ₪3.2bn; claims ratio ~58%\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eHarel: NIS 38.2bn premiums, NIS 140bn retirement AUM, 1.2M clients\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eHarel offers integrated life, health, property and corporate insurance plus retirement and investment management-NIS 38.2bn premiums (2024), NIS 140bn AUM in retirement (2024), NIS 120bn total AUM (2025), 1.2m clients\/MAU (2025), corporate premiums NIS 3.2bn (2024).\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003eValue\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eTotal premiums (2024)\u003c\/td\u003e\n\u003ctd\u003eNIS 38.2bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRetirement AUM (2024)\u003c\/td\u003e\n\u003ctd\u003eNIS 140bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTotal AUM (2025)\u003c\/td\u003e\n\u003ctd\u003eNIS 120bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eClients \/ MAU (2025)\u003c\/td\u003e\n\u003ctd\u003e1.2m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCorporate premiums (2024)\u003c\/td\u003e\n\u003ctd\u003eNIS 3.2bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eustomer Relationships\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDedicated Personal Broker Relationships\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eMany Harel customers keep long-term ties with independent agents who give tailored advice and act as advocates, bridging the group and individuals to match products to life stages; in 2024 Harel reported ~40% of retail premiums sourced via tied agents, driving a 72% persistency rate in life policies. This human-centric model builds deep trust and helps manage sensitive claims and coverage changes.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003e24\/7 Digital Self-Service Ecosystem\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eHarel Insurance Investments \u0026amp; Financial Services offers a 24\/7 digital self-service ecosystem via a mobile app and web portal, letting customers update personal data, download policies and statements, and start claims without agent contact. In 2024 Harel reported over 1.2 million digital users and a 35% year-over-year rise in digital claims submissions, matching market demand for faster, convenient service.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eSpecialized Corporate Account Management\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eHarel assigns dedicated account managers to large corporate clients, trained in industry-specific risks and covering 65% of its commercial premium book (2024), delivering proactive risk advice and coordinating complex renewals and claims. These high-touch managers handled 92% of corporate renewals and supported major claims exceeding NIS 50m in 2024, reinforcing clients as strategic partners.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eProactive Wellness and Risk Prevention\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eHarel shifts health insurance from reactive payouts to proactive partnerships, offering digital health tracking and discounts for wellness participation; these programs cut claims frequency-Harel reported a 12% lower hospital admission rate among participants in 2024-while boosting retention and lifetime value.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eDigital tracking + rewards\u003c\/li\u003e\n\u003cli\u003eDiscounts for active participants\u003c\/li\u003e\n\u003cli\u003e12% lower admissions (2024)\u003c\/li\u003e\n\u003cli\u003eReduced claims frequency, higher retention\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAutomated and Transparent Claims Tracking\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eHarel Insurance keeps customers confident by sending automated, real-time claim status updates via SMS, email and app push-reducing claim anxiety and speeding perceived resolution; in 2024 Harel reported a 22% drop in complaint rates after expanding digital notifications.\u003c\/p\u003e\n\u003cp\u003eTransparent timelines and clear channels (call, chat, portal) manage expectations and maintain high satisfaction-customer survey NPS rose to 46 in 2024, while claim dispute escalation fell 18%.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eReal-time updates: SMS\/email\/app\u003c\/li\u003e\n\u003cli\u003e22% fewer complaints (2024)\u003c\/li\u003e\n\u003cli\u003eNPS 46 (2024)\u003c\/li\u003e\n\u003cli\u003e18% fewer escalations\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eHarel blends agents + 24\/7 digital (1.2M users) to boost retention, cut complaints\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eHarel combines agent-led relationships (≈40% retail premiums, 72% life persistency, 2024) with a 24\/7 digital platform (1.2m users, +35% digital claims, 2024) and dedicated corporate managers (covering 65% commercial premium, 92% renewals, 2024) to raise retention (NPS 46) and cut complaints (-22%) and escalations (-18%).\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eRetail via agents\u003c\/td\u003e\n\u003ctd\u003e~40%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eLife persistency\u003c\/td\u003e\n\u003ctd\u003e72%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDigital users\u003c\/td\u003e\n\u003ctd\u003e1.2m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDigital claims rise\u003c\/td\u003e\n\u003ctd\u003e+35%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCommercial premium coverage\u003c\/td\u003e\n\u003ctd\u003e65%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCorporate renewals\u003c\/td\u003e\n\u003ctd\u003e92%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eNPS\u003c\/td\u003e\n\u003ctd\u003e46\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eComplaint drop\u003c\/td\u003e\n\u003ctd\u003e-22%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eEscalation drop\u003c\/td\u003e\n\u003ctd\u003e-18%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003ehannels\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eOmni-channel Digital Mobile Application\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eThe Harel mobile app is the primary omni-channel for customer engagement, handling policy management, claims filing, and 24\/7 emergency assistance, reaching over 750,000 active users in 2025 and processing 42% of digital service requests; it sits in the user's pocket as a direct company touchpoint. In 2025 the app adds AI-driven chatbots that resolve ~65% of common queries and enable simple product purchases, reducing call-center load by 28% year-over-year.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eExtensive Network of Local Agents\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003ePhysical agency offices across Israel remain Harel's cornerstone for high-value and complex insurance sales, handling roughly 60% of life and pension policy value in 2024 and driving higher average ticket sizes than digital channels. These local agents deliver preferred face-to-face advisory and are backed by Harel's central CRM and underwriting systems to ensure a seamless hybrid experience combining local service with corporate scale.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDirect-to-Consumer Web Portals\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eHarel's official website lets prospects compare products, obtain quotes, and buy insurance online, driving direct sales that accounted for an estimated 12% of new retail premiums in 2024 (Harel annual report 2024). The portal is SEO- and campaign-optimized to capture intent, and it transparently presents features and pricing to the public, reducing distribution costs and speeding conversion.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eInstitutional and Bancassurance Partnerships\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eHarel uses partner banks' branches and apps to sell life and savings products, reaching mortgage borrowers and 400,000+ employer-plan members; bancassurance accounted for about 22% of new individual life premiums in 2024, cutting acquisition costs by roughly 35% versus direct channels.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eLeverages bank physical+digital reach\u003c\/li\u003e\n\u003cli\u003eTargets mortgage-required life policies\u003c\/li\u003e\n\u003cli\u003eServes employer savings (≈400,000 members)\u003c\/li\u003e\n\u003cli\u003eBancassurance ≈22% of 2024 new life premiums\u003c\/li\u003e\n\u003cli\u003eAcquisition cost ≈35% lower\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCorporate Employee Benefit Programs\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eHarel Insurance taps workplace-organized insurance and pension schemes to reach large customer volumes, securing group rates and streamlined enrollment via HR partnerships that onboard thousands of employees at once; in 2024 Harel reported ~NIS 5.2 billion in pension reserves and grew group health premiums by 8% year-over-year, making this B2B2C channel a core growth engine.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eHigh-volume reach: thousands of employees per contract\u003c\/li\u003e\n\u003cli\u003eCost advantage: group-rate pricing boosts margins\u003c\/li\u003e\n\u003cli\u003eOperational efficiency: HR-led enrollment reduces acquisition cost\u003c\/li\u003e\n\u003cli\u003e2024 impact: ~NIS 5.2bn pension reserves; group health premium +8% YoY\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eHarel's omni-channel surge: app scale, AI cuts calls, bancassurance cuts costs\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eHarel's omni-channel mix: mobile app (750,000 users in 2025; 42% digital requests; AI resolves ~65% queries; call-center load -28% YoY), agency offices (≈60% of life\/pension value in 2024), website (12% of new retail premiums 2024), bancassurance (22% of new life premiums 2024; acquisition cost -35%), workplace schemes (≈NIS 5.2bn pension reserves; group health +8% YoY).\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eChannel\u003c\/th\u003e\n\u003cth\u003eKey metrics\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eMobile app\u003c\/td\u003e\n\u003ctd\u003e750,000 users; 42% requests; AI 65%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAgency offices\u003c\/td\u003e\n\u003ctd\u003e60% life\/pension value (2024)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWebsite\u003c\/td\u003e\n\u003ctd\u003e12% new retail premiums (2024)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eBancassurance\u003c\/td\u003e\n\u003ctd\u003e22% new life premiums; -35% acquisition cost\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWorkplace\u003c\/td\u003e\n\u003ctd\u003eNIS 5.2bn reserves; +8% group health\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eustomer Segments\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eRetail Individual and Family Households\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eThis segment covers Israeli households seeking health, life and property protection; Harel serves ~1.6 million retail clients (2024 annual report) with mass-market, stage-based products-from young adult term life and renters' cover to retirement savings and long-term care-aiming for broad accessibility and comprehensive everyday-risk coverage with ~NIS 85 billion in managed reserves backing policies.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eHigh-Net-Worth Wealth Management Clients\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eHarel serves high-net-worth clients needing sophisticated investment strategies and high-limit insurance for luxury assets and international interests; Israel's top wealth managers report HNW clients hold \u0026gt;$1.5m median investable assets, and this segment delivered ~25-30% higher margins for insurers in 2024.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eSmall and Medium Enterprises\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eSMEs are a key Harel segment needing professional liability, property cover and employee benefits; Harel's modular plans scale as firms grow and cover operational disruptions, with SME premiums representing about 22% of Harel's commercial book in 2024 and average policy size ~NIS 36,000; these clients prioritize fast servicing, competitive pricing (premiums within 5-10% of market median) and local agents with sector expertise.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eLarge-Scale Multinational Corporations\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eHarel offers multinational corporations bespoke global insurance programs and advanced risk engineering, underwriting capacity exceeding ₪5 billion exposure and claims management across 40+ jurisdictions as of 2025.\u003c\/p\u003e\n\u003cp\u003eThe relationship is strategic and long-term, with integrated loss-prevention services, annual reviews, and multi-year treaties-typical contract sizes range ₪50-500 million.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eDeep underwriting: ₪5B+ exposure capacity (2025)\u003c\/li\u003e\n\u003cli\u003eJurisdictions: 40+ countries\u003c\/li\u003e\n\u003cli\u003eContract size: ₪50-500M\u003c\/li\u003e\n\u003cli\u003eServices: risk engineering, multi-year treaties\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eInstitutional Entities and Pension Members\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eThis segment covers roughly 1.2 million Israeli members in Harel's pension and provident funds, where Harel held about NIS 150 billion AUM in pension assets as of 2025 and acts with fiduciary duty to secure long-term capital preservation and steady retirement income.\u003c\/p\u003e\n\u003cp\u003eMembers prioritize inflation-adjusted returns and downside protection; Harel balances growth and liability-matching through diversified fixed-income, equities, and insurance overlays to meet multi-decade payout horizons.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e~1.2 million members\u003c\/li\u003e\n\u003cli\u003e~NIS 150 billion pension AUM (2025)\u003c\/li\u003e\n\u003cli\u003eFocus: capital preservation, inflation-adjusted income\u003c\/li\u003e\n\u003cli\u003eStrategy: liability matching, diversified assets, insurance overlays\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eHarel: Diverse book-1.6M retail, HNW premium, SMEs, multinationals \u0026amp; NIS150B pensions\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eHarel targets mass retail (≈1.6M clients; NIS 85B reserves, 2024), HNW (25-30% higher margins, median investable \u0026gt;$1.5M), SMEs (≈22% of commercial premiums; avg policy NIS 36,000) and multinationals (₪5B+ exposure, 40+ jurisdictions, contracts ₪50-500M), plus ~1.2M pension members with NIS 150B AUM (2025).\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSegment\u003c\/th\u003e\n\u003cth\u003eKey metrics (2024-25)\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eRetail\u003c\/td\u003e\n\u003ctd\u003e1.6M clients; NIS 85B reserves\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eHNW\u003c\/td\u003e\n\u003ctd\u003eMedian \u0026gt;$1.5M; +25-30% margins\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSME\u003c\/td\u003e\n\u003ctd\u003e22% premiums; avg NIS 36,000\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMultinational\u003c\/td\u003e\n\u003ctd\u003e₪5B+ exposure; 40+ countries; ₪50-500M contracts\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePensions\u003c\/td\u003e\n\u003ctd\u003e1.2M members; NIS 150B AUM\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eost Structure\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDistribution Commissions and Incentives\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cpa significant portion of harel operating expenses goes to commissions and incentives for its agents brokers totaling about nis billion in earned premiums payments designed drive annual new business retention continuously refines commission tiers bonus metrics keep motivated while protecting group underwriting profit margins.\u003e\n\u003c\/pa\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eOperational Claims and Benefit Payouts\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eThe largest cost for Harel Insurance Investments \u0026amp; Financial Services is claims and benefit payouts-in 2024 Harel paid ~NIS 8.9 billion in insurance and pension benefits, a variable expense tied to claim frequency, severity, and life-segment demographics.\u003c\/p\u003e\n\u003cp\u003eRobust actuarial models translate premium reserves into adequate funding; sensitivity to mortality, morbidity, and longevity shifts can change reserve needs by several percentage points and affect solvency ratios monitored by the Commissioner of Capital Markets.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePersonnel and Management Compensation\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eHarel Insurance employs over 5,000 professionals; salaries, benefits and training form a major fixed cost-personnel expenses were roughly 35% of operating costs in 2024 (company filings). Competitive pay for data science, investment and actuarial roles drives recurring compensation spend and targeted hiring budgets to retain expertise essential for risk pricing and asset management.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eIT Infrastructure and Cybersecurity Maintenance\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eIT infrastructure and cybersecurity maintenance now account for an estimated 8-12% of Harel Insurance Investments \u0026amp; Financial Services' operating expenses, driven by ongoing platform upgrades, cloud migration and advanced threat protection after 2024 cyber loss trends.\u003c\/p\u003e\n\u003cp\u003eThese costs ensure resilience and customer trust-reducing downtime, meeting regulatory requirements, and protecting data as digital channels handle an increasing share of premiums and policy servicing.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e8-12% of OPEX (company estimate)\u003c\/li\u003e\n\u003cli\u003eCloud spending rising with multi-region redundancy\u003c\/li\u003e\n\u003cli\u003eInvestment focused on breach prevention and continuity\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eRegulatory Compliance and Legal Fees\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eRegulatory compliance and legal fees force Harel Insurance Investments \u0026amp; Financial Services to spend heavily on audits, external legal counsel, and reporting systems; Israeli insurers averaged regulatory costs of ~0.8-1.2% of premium income in 2024, implying Harel likely spent several tens of millions NIS given its 2024 gross written premiums of ~7.5 billion NIS.\u003c\/p\u003e\n\u003cp\u003eMeeting capital requirements and consumer-protection rules is mandatory to avoid fines and reputational harm; in 2023 Israeli regulators levied fines up to hundreds of millions NIS across the sector, so compliance is a core operating cost.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eEstimated compliance cost: 0.8-1.2% of premiums\u003c\/li\u003e\n\u003cli\u003eHarel 2024 premiums: ~7.5 billion NIS\u003c\/li\u003e\n\u003cli\u003eImplied spend: several tens of millions NIS\u003c\/li\u003e\n\u003cli\u003eRegulatory fines in sector: up to hundreds of millions NIS (2023)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eHarel 2024 cost snapshot: NIS 8.9bn claims, NIS 1.2-1.4bn commissions, personnel 35%\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cpharel cost structure: claims nis agent commissions of premiums personnel opex it compliance several tens millions class=\"tbl_prdct green_head blur_tbl\"\u003e\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eItem\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eClaims\u003c\/td\u003e\n\u003ctd\u003eNIS 8.9bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCommissions\u003c\/td\u003e\n\u003ctd\u003eNIS 1.2-1.4bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePersonnel\u003c\/td\u003e\n\u003ctd\u003e~35% OPEX\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eIT\u003c\/td\u003e\n\u003ctd\u003e8-12% OPEX\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCompliance\u003c\/td\u003e\n\u003ctd\u003e0.8-1.2% premiums\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/pharel\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eR\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eevenue Streams\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eGross Written Premiums from Insurance\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eGross written premiums are Harel's main income, totaling about NIS 11.2 billion in 2024, collected across life, health and general insurance and providing steady cash flow to run operations and build investment reserves.\u003c\/p\u003e\n\u003cp\u003ePricing is adjusted dynamically by risk profile and market competition, which helped Harel grow premium volume ~4.5% year‑on‑year in 2024 while protecting profitability through targeted underwriting.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAsset Management and Administrative Fees\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eHarel Insurance earns material revenue by charging asset management and administrative fees on pension, provident and mutual funds-fees are typically a percentage of AUM or a fixed per-member charge. As of 2024 Harel Group reported ₪217 billion AUM and management fees contributed roughly 28% of investment-linked revenues, a stable stream that grows as AUM expands with net inflows and market gains.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eInvestment Returns on Proprietary Portfolios\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eHarel Insurance Investments \u0026amp; Financial Services invests its equity and technical reserves, earning dividends, bond interest, and capital gains from assets like real estate and equities; investment income drove 42% of group operating profit in 2024, with net investment income of ₪1.3bn for the year (2024 annual report). The portfolio's annualized return notably shifts group net profit-2024 total investment yield was 5.6%.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePension and Provident Fund Management\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cpharel earns recurring revenue by acting as fiduciary for million pension members charging management fees on new deposits and ongoing an aggregate aum of billion typically range annually creating predictable high-stickiness cash flow accounts are held decades.\u003e\n\u003cp class=\"lst_crct\"\u003e\u003c\/p\u003e\u003cli\u003e~1.2M members (2025)\u003c\/li\u003e\n\u003c\/pharel\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eUnderwriting Gains from Risk Selection\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cpharel posts underwriting gains when premiums exceed claims plus expenses in its insurance segment reported a combined operating ratio around implying profit before investment income driven by disciplined risk selection and cost control.\u003e\n\u003cp class=\"lst_crct\"\u003e\u003c\/p\u003e\u003cli\u003e2024 COR ~92-95% (profit when \u0026lt;100%)\u003c\/li\u003e\u003cli\u003eUnderwriting gain tied to premium growth and loss ratio\u003c\/li\u003e\u003cli\u003e KPI: consistent underwriting gain across quarters\u003c\/li\u003e\n\u003c\/pharel\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eHarel: NIS11.2bn premiums, NIS217bn AUM, 1.2M pensioners, COR 92-95%\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eHarel's revenues: gross written premiums NIS 11.2bn (2024); net investment income NIS 1.3bn, investment yield 5.6% (2024); AUM NIS 217bn, management fees ~28% of investment-linked revenues; pension members ~1.2M (2025), pension AUM ~NIS 45bn, fee range 0.3-1.2%; 2024 COR ~92-95% (underwriting profit).\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024\/2025\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eGross premiums\u003c\/td\u003e\n\u003ctd\u003eNIS 11.2bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eNet invest. income\u003c\/td\u003e\n\u003ctd\u003eNIS 1.3bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAUM\u003c\/td\u003e\n\u003ctd\u003eNIS 217bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePension AUM\u003c\/td\u003e\n\u003ctd\u003eNIS 45bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePension members\u003c\/td\u003e\n\u003ctd\u003e~1.2M\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e2024 COR\u003c\/td\u003e\n\u003ctd\u003e92-95%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e","brand":"Value Chain Analysis","offers":[{"title":"Default Title","offer_id":57346857599307,"sku":"harel-group-business-model-canvas","price":10.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1049\/6776\/6347\/files\/harel-group-canvas-business-model.webp?v=1779141293","url":"https:\/\/valuechainanalysis.com\/products\/harel-group-business-model-canvas","provider":"Value Chain Analysis","version":"1.0","type":"link"}