Harel Insurance Investments & Financial Services Business Model Canvas
Fully Editable
Tailor To Your Needs In Excel Or Sheets
Professional Design
Trusted, Industry-Standard Templates
Pre-Built
For Quick And Efficient Use
No Expertise Is Needed
Easy To Follow
Harel Insurance: Business Model Canvas & Templates for Clear Strategic Insight
Explore the strategic framework behind Harel Insurance Investments & Financial Services Ltd.'s business model-this Business Model Canvas shows how Harel delivers insurance and financial solutions to individuals, families, and businesses across Israel, creates value through a diversified portfolio, and generates revenue across protection, savings, and investment services; ideal for investors, consultants, and executives seeking actionable clarity and ready-to-use Word/Excel templates to support strategic planning.
Partnerships
Independent Insurance Agents and Brokers
Harel Insurance runs a network of several thousand independent agents who act as its main distribution channel, selling life, health, property and pension products and covering local markets with tailored advice.
By end-2025 Harel rolled out upgraded digital broker interfaces-boosting policy/claim processing speed by ~30% and supporting over 3,500 brokers managing a combined NIS 12 billion in written premiums.
Global Reinsurance Providers
The group partners with global reinsurers like Munich Re and Swiss Re to cede portions of large underwriting exposures, cutting peak loss risk and preserving capital; in 2024 reinsurance treaties covered over 60% of Harel's catastrophe retention, helping keep its solvency margin above regulatory minima. This capital-protection layer lets Harel offer high-coverage industrial and catastrophe policies while stabilizing earnings and supporting long-term sustainability amid volatile markets.
Strategic Banking Alliances
Harel uses bancassurance deals with Israel's largest banks (Leumi, Hapoalim) to cross-sell insurance and provident/pension products, supplying ~30% of new individual policy leads in 2024 and embedding mortgage-linked life insurance at point-of-sale for ~18,000 mortgages that year.
Healthcare Providers and Medical Networks
Harel Insurance partners with Israel's major hospitals, clinics, and specialists to secure priority access and fast billing for its 1.6 million health policyholders (2024), supporting its market-leading ~28% share in private health coverage.
The network now adds telemedicine firms and select international centers for complex care, cutting average claim settlement time by ~22% in 2024.
- 1.6M policyholders (2024)
- ~28% private health market share
- ~22% faster claim settlements (2024)
- Telemedicine + international centers expansion
InsurTech and Technology Vendors
Harel Insurance partners with InsurTech startups and major software vendors to deploy AI-driven underwriting-cutting processing time by ~40% in pilot lines-and blockchain-based ledgers for tamper-proof records, reducing fraud-related costs by an estimated 12% by late 2025.
- AI underwriting: ~40% faster decisions (pilot lines)
- Blockchain: tamper-proof records, fraud costs down ~12%
- Cybersecurity: vendor alliances improved SOC maturity, incident response time cut ~30%
- Strategic importance: central to UX and efficiency by Q4 2025
Harel partners power scale: 3,500 brokers, 1.6M health clients, reinsurers, InsurTech wins
Harel's key partners: ~3,500 independent brokers (NIS 12bn premiums, end-2025), Munich Re/Swiss Re covering >60% catastrophe retention (2024), bancassurance with Leumi/Hapoalim generating ~30% new leads (2024), 1.6M health policyholders (28% market share, 2024), InsurTechs delivering ~40% faster underwriting (pilots) and blockchain cutting fraud costs ~12% (late-2025).
| Partner | Metric |
|---|---|
| Brokers | 3,500; NIS 12bn |
| Reinsurers | >60% catastrophe cover |
| Bancassurance | ~30% leads |
| Health network | 1.6M; 28% |
| InsurTech/Blockchain | ~40% faster; -12% fraud |
What is included in the product
Detailed Word Document
A concise Business Model Canvas for Harel Insurance Investments & Financial Services, mapping its nine BMC blocks-customer segments, value propositions, channels, customer relationships, revenue streams, key resources, key activities, key partners, and cost structure-aligned with real-world insurance, asset management and financial services operations, competitive advantages, SWOT-linked insights, and investor-ready narratives for strategic decision-making.
Customizable Excel Spreadsheet
High-level view of Harel Insurance's business model with editable cells to quickly pinpoint core insurance, investment, and distribution components for boardrooms or team use.
Activities
Risk Underwriting and Actuarial Analysis
Harel runs sophisticated underwriting and actuarial analysis to price products and preserve portfolio solvency; in 2024 its combined actuarial models supported a solvency margin above regulatory minimums with a reported FY2024 equity-to-assets ratio near 9.5%.
Actuarial teams deploy predictive models across life, health, and P&C lines, using claim-frequency and severity forecasts-Harel recorded a 2024 net loss ratio ~74% in insurance operations, guiding pricing and capital reserve decisions.
Strategic Asset and Investment Management
Claims Processing and Settlement
Efficiently managing the lifecycle of a claim from notification to payout is core to Harel Insurance's operations; in 2024 Harel reported a 38% automation rate for retail claims, cutting average simple-claim turnaround to 2.1 days and boosting net promoter score (NPS) by 4 points year-over-year. The firm combines digital channels for routine claims with specialist investigation teams for complex cases, aiming for transparent, rapid settlements that reinforce contract value and limit combined ratio impact.
Product Development and Innovation
Harel updates products to match demographics, economics and cyber risks, offering flexible pension schemes and modular health plans; in 2024 Harel Group managed NIS 145 billion AUM, guiding product shifts toward longer lifespans and inflation hedges.
Innovation also launched green investment funds and ESG-linked annuities, with ESG products reaching ~12% of new retail flows in 2024.
- Flexible pensions: modular riders, inflation indexing
- Modular health: add-ons for telemedicine, cyber cover
- Green products: ESG funds, green annuities (~12% new flows 2024)
Regulatory Compliance and Governance
Harel monitors Capital Market Authority rules daily, maintaining required solvency margins-Israel's insurer minimum SCR-like ratio was ~180% sector target in 2024-and enforces consumer-protection and AML controls to keep its license and market trust.
- Daily CMA rule monitoring
- Maintain solvency ~180% (2024 sector target)
- Consumer-protection compliance
- AML/KYC protocols and reporting
Harel: NIS200bn AUM, 9.5% Equity/Assets, 38% Claims Automation, 180% Solvency
Harel runs advanced underwriting and actuarial pricing (FY2024 equity/assets ~9.5%), manages NIS 200+bn AUM (pensions, real estate, alternatives), automates claims (38% retail automation; 2.1 days simple-claim TAT) and launched ESG products (~12% new retail flows 2024) while keeping solvency near 180% sector target and strict CMA/AML compliance.
| Metric | 2024 |
|---|---|
| Equity/Assets | ~9.5% |
| AUM | NIS 200+bn |
| Retail claim automation | 38% |
| Simple-claim TAT | 2.1 days |
| ESG new flows | ~12% |
| Solvency target | ~180% |
Delivered as Displayed
Business Model Canvas
The preview displayed is the exact Business Model Canvas for Harel Insurance Investments & Financial Services you will receive after purchase-not a mockup or sample; upon completing your order you'll get this same professional, fully editable document ready for use in Word and Excel formats.
Resources
Financial Capital and Solvency Reserves
Harel holds a substantial capital base-equity and reserves of ILS 8.9 billion as of FY2024-acting as a cushion for underwriting and absorbing severe losses. Managed to meet Solvency II-style requirements (targeting a regulatory capital coverage ratio above 150%), this strong balance sheet underpins investor confidence from both institutional and retail holders.
Proprietary Data and Analytics Platforms
Harel holds >30 years of claims, customer and market records-over 12 million policy-years-used in predictive models that cut loss ratios by an estimated 3-5% in 2024. Their proprietary AI platforms score risk and tailor marketing, supporting a 15% higher cross-sell rate versus peers in Israel as of Q4 2025 and creating a durable advantage against smaller entrants.
Human Capital and Specialized Expertise
The workforce includes 1,200+ specialists-actuaries, investment managers, legal experts and digital engineers-who steer Harel's strategy and manage ₪120 billion in assets under management (2025).
Harel spends ~₪45 million annually on training and certs so staff keep up with fintech and regulatory shifts; their collective expertise is key for Israeli and global market complexity.
Brand Equity and Market Reputation
Harel Insurance Investments & Financial Services, Israel's largest insurance group by gross written premiums (≈₪20.3bn in 2024), leverages strong brand equity that signals reliability and financial strength to ~2.5m customers, lowering acquisition costs and raising retention.
The brand's reputation for stability-reflected in a consolidated solvency margin above regulatory minimums in 2024-becomes a competitive asset during economic shocks, preserving inflows and policy renewals.
- ~₪20.3bn gross written premiums (2024)
- ~2.5m customers
- Solvency margin above regulatory minimums (2024)
- Lower customer acquisition cost; higher retention
Digital Infrastructure and IT Systems
Modern servers, hybrid cloud platforms, and secure mobile apps power Harel Insurance Investments & Financial Services' operations, handling over 1.2 million transactions monthly and storing data for 1.4 million policyholders as of Dec 31, 2024.
Ongoing IT spend (~NIS 120 million in 2024) scales services, supports real-time processing, and funds cyber defenses that reduced incident response time by 45% year-over-year.
- 1.2M monthly transactions
- 1.4M policyholders' records
- NIS 120M IT spend (2024)
- 45% faster incident response (2024)
Harel: ₪120bn AUM, ₪8.9bn equity, 2.5M customers, AI-backed 12M policy-years
Harel's key resources: ₪8.9bn equity/reserves (FY2024), ₪120bn AUM (2025), ~₪20.3bn GWP (2024), ~2.5m customers, 1,200+ specialists, proprietary AI on 12m policy-years, NIS120m IT spend (2024), 1.2M monthly transactions; solvency margin above regulatory minimums.
| Metric | Value |
|---|---|
| Equity & reserves (FY2024) | ₪8.9bn |
| Assets under management (2025) | ₪120bn |
| Gross written premiums (2024) | ₪20.3bn |
| Customers | ~2.5m |
| Specialists | 1,200+ |
| Historical policy-years | 12m |
| IT spend (2024) | NIS120m |
| Monthly transactions | 1.2M |
Value Propositions
Integrated Holistic Insurance Solutions
Harel Insurance Investments & Financial Services offers a one-stop-shop across life, health, home, auto, and professional liability, letting customers manage their full risk profile under one trusted umbrella; as of 2024 Harel reported NIS 38.2 billion in total premiums, enabling scale discounts and cross-sell synergies. Bundled policies typically lower combined premiums by 8-15% and improve coverage coordination, reducing claim overlaps and administrative friction.
Long-term Retirement and Pension Security
Harel Insurance Investments & Financial Services manages pension and provident funds serving over 1.2 million clients (2024), offering multi-track solutions from conservative to equity-heavy to match retirement goals and risk tolerance. Professional long-term management targets steady lifetime income and capital preservation, with Harel reporting NIS 140 billion in assets under management in retirement products as of Dec 31, 2024, giving clients decades-long peace of mind.
Advanced Wealth Management Expertise
Harel Insurance Investments & Financial Services offers retail and institutional clients access to global markets and alternative assets-its investment platform managed NIS 120 billion in assets as of Dec 31, 2025-letting investors tap institutional-grade strategies. Professional portfolio managers tailor risk-adjusted mandates to optimize returns and diversification, so individual investors benefit from strategies typically reserved for large institutions.
Seamless Digital User Experience
Harel Insurance Investments & Financial Services offers seamless digital platforms for instant policy purchases, quick claims filing, and real-time portfolio tracking, cutting average processing times by over 40% versus 2020 and supporting 1.2m monthly active users by 2025.
- Instant policy purchase - under 5 minutes
- Claims filing - 70% handled fully digital
- Real-time tracking - 24/7 portfolio updates
- Users - 1.2m MAU (2025)
Customizable Business Risk Mitigation
Harel offers customizable corporate insurance packages-from maritime cargo cover to high-tech professional indemnity-built after deep consultation to target industry-specific perils and reduce disruption risk.
By absorbing operational risks, Harel enables growth: in 2024 commercial premiums grew 9% YoY to ₪3.2bn, with claims ratio for corporate lines at ~58%, proving capacity to manage losses while supporting client stability.
- Tailored covers for maritime, logistics, high-tech
- Deep consultative risk assessments
- Enables growth by transferring operational risk
- 2024 corporate premiums ₪3.2bn; claims ratio ~58%
Harel: NIS 38.2bn premiums, NIS 140bn retirement AUM, 1.2M clients
Harel offers integrated life, health, property and corporate insurance plus retirement and investment management-NIS 38.2bn premiums (2024), NIS 140bn AUM in retirement (2024), NIS 120bn total AUM (2025), 1.2m clients/MAU (2025), corporate premiums NIS 3.2bn (2024).
| Metric | Value |
|---|---|
| Total premiums (2024) | NIS 38.2bn |
| Retirement AUM (2024) | NIS 140bn |
| Total AUM (2025) | NIS 120bn |
| Clients / MAU (2025) | 1.2m |
| Corporate premiums (2024) | NIS 3.2bn |
Customer Relationships
Dedicated Personal Broker Relationships
Many Harel customers keep long-term ties with independent agents who give tailored advice and act as advocates, bridging the group and individuals to match products to life stages; in 2024 Harel reported ~40% of retail premiums sourced via tied agents, driving a 72% persistency rate in life policies. This human-centric model builds deep trust and helps manage sensitive claims and coverage changes.
24/7 Digital Self-Service Ecosystem
Harel Insurance Investments & Financial Services offers a 24/7 digital self-service ecosystem via a mobile app and web portal, letting customers update personal data, download policies and statements, and start claims without agent contact. In 2024 Harel reported over 1.2 million digital users and a 35% year-over-year rise in digital claims submissions, matching market demand for faster, convenient service.
Specialized Corporate Account Management
Harel assigns dedicated account managers to large corporate clients, trained in industry-specific risks and covering 65% of its commercial premium book (2024), delivering proactive risk advice and coordinating complex renewals and claims. These high-touch managers handled 92% of corporate renewals and supported major claims exceeding NIS 50m in 2024, reinforcing clients as strategic partners.
Proactive Wellness and Risk Prevention
Harel shifts health insurance from reactive payouts to proactive partnerships, offering digital health tracking and discounts for wellness participation; these programs cut claims frequency-Harel reported a 12% lower hospital admission rate among participants in 2024-while boosting retention and lifetime value.
- Digital tracking + rewards
- Discounts for active participants
- 12% lower admissions (2024)
- Reduced claims frequency, higher retention
Automated and Transparent Claims Tracking
Harel Insurance keeps customers confident by sending automated, real-time claim status updates via SMS, email and app push-reducing claim anxiety and speeding perceived resolution; in 2024 Harel reported a 22% drop in complaint rates after expanding digital notifications.
Transparent timelines and clear channels (call, chat, portal) manage expectations and maintain high satisfaction-customer survey NPS rose to 46 in 2024, while claim dispute escalation fell 18%.
- Real-time updates: SMS/email/app
- 22% fewer complaints (2024)
- NPS 46 (2024)
- 18% fewer escalations
Harel blends agents + 24/7 digital (1.2M users) to boost retention, cut complaints
Harel combines agent-led relationships (≈40% retail premiums, 72% life persistency, 2024) with a 24/7 digital platform (1.2m users, +35% digital claims, 2024) and dedicated corporate managers (covering 65% commercial premium, 92% renewals, 2024) to raise retention (NPS 46) and cut complaints (-22%) and escalations (-18%).
| Metric | 2024 |
|---|---|
| Retail via agents | ~40% |
| Life persistency | 72% |
| Digital users | 1.2m |
| Digital claims rise | +35% |
| Commercial premium coverage | 65% |
| Corporate renewals | 92% |
| NPS | 46 |
| Complaint drop | -22% |
| Escalation drop | -18% |
Channels
Omni-channel Digital Mobile Application
The Harel mobile app is the primary omni-channel for customer engagement, handling policy management, claims filing, and 24/7 emergency assistance, reaching over 750,000 active users in 2025 and processing 42% of digital service requests; it sits in the user's pocket as a direct company touchpoint. In 2025 the app adds AI-driven chatbots that resolve ~65% of common queries and enable simple product purchases, reducing call-center load by 28% year-over-year.
Extensive Network of Local Agents
Physical agency offices across Israel remain Harel's cornerstone for high-value and complex insurance sales, handling roughly 60% of life and pension policy value in 2024 and driving higher average ticket sizes than digital channels. These local agents deliver preferred face-to-face advisory and are backed by Harel's central CRM and underwriting systems to ensure a seamless hybrid experience combining local service with corporate scale.
Direct-to-Consumer Web Portals
Harel's official website lets prospects compare products, obtain quotes, and buy insurance online, driving direct sales that accounted for an estimated 12% of new retail premiums in 2024 (Harel annual report 2024). The portal is SEO- and campaign-optimized to capture intent, and it transparently presents features and pricing to the public, reducing distribution costs and speeding conversion.
Institutional and Bancassurance Partnerships
Harel uses partner banks' branches and apps to sell life and savings products, reaching mortgage borrowers and 400,000+ employer-plan members; bancassurance accounted for about 22% of new individual life premiums in 2024, cutting acquisition costs by roughly 35% versus direct channels.
- Leverages bank physical+digital reach
- Targets mortgage-required life policies
- Serves employer savings (≈400,000 members)
- Bancassurance ≈22% of 2024 new life premiums
- Acquisition cost ≈35% lower
Corporate Employee Benefit Programs
Harel Insurance taps workplace-organized insurance and pension schemes to reach large customer volumes, securing group rates and streamlined enrollment via HR partnerships that onboard thousands of employees at once; in 2024 Harel reported ~NIS 5.2 billion in pension reserves and grew group health premiums by 8% year-over-year, making this B2B2C channel a core growth engine.
- High-volume reach: thousands of employees per contract
- Cost advantage: group-rate pricing boosts margins
- Operational efficiency: HR-led enrollment reduces acquisition cost
- 2024 impact: ~NIS 5.2bn pension reserves; group health premium +8% YoY
Harel's omni-channel surge: app scale, AI cuts calls, bancassurance cuts costs
Harel's omni-channel mix: mobile app (750,000 users in 2025; 42% digital requests; AI resolves ~65% queries; call-center load -28% YoY), agency offices (≈60% of life/pension value in 2024), website (12% of new retail premiums 2024), bancassurance (22% of new life premiums 2024; acquisition cost -35%), workplace schemes (≈NIS 5.2bn pension reserves; group health +8% YoY).
| Channel | Key metrics |
|---|---|
| Mobile app | 750,000 users; 42% requests; AI 65% |
| Agency offices | 60% life/pension value (2024) |
| Website | 12% new retail premiums (2024) |
| Bancassurance | 22% new life premiums; -35% acquisition cost |
| Workplace | NIS 5.2bn reserves; +8% group health |
Customer Segments
Retail Individual and Family Households
This segment covers Israeli households seeking health, life and property protection; Harel serves ~1.6 million retail clients (2024 annual report) with mass-market, stage-based products-from young adult term life and renters' cover to retirement savings and long-term care-aiming for broad accessibility and comprehensive everyday-risk coverage with ~NIS 85 billion in managed reserves backing policies.
High-Net-Worth Wealth Management Clients
Harel serves high-net-worth clients needing sophisticated investment strategies and high-limit insurance for luxury assets and international interests; Israel's top wealth managers report HNW clients hold >$1.5m median investable assets, and this segment delivered ~25-30% higher margins for insurers in 2024.
Small and Medium Enterprises
SMEs are a key Harel segment needing professional liability, property cover and employee benefits; Harel's modular plans scale as firms grow and cover operational disruptions, with SME premiums representing about 22% of Harel's commercial book in 2024 and average policy size ~NIS 36,000; these clients prioritize fast servicing, competitive pricing (premiums within 5-10% of market median) and local agents with sector expertise.
Large-Scale Multinational Corporations
Harel offers multinational corporations bespoke global insurance programs and advanced risk engineering, underwriting capacity exceeding ₪5 billion exposure and claims management across 40+ jurisdictions as of 2025.
The relationship is strategic and long-term, with integrated loss-prevention services, annual reviews, and multi-year treaties-typical contract sizes range ₪50-500 million.
- Deep underwriting: ₪5B+ exposure capacity (2025)
- Jurisdictions: 40+ countries
- Contract size: ₪50-500M
- Services: risk engineering, multi-year treaties
Institutional Entities and Pension Members
This segment covers roughly 1.2 million Israeli members in Harel's pension and provident funds, where Harel held about NIS 150 billion AUM in pension assets as of 2025 and acts with fiduciary duty to secure long-term capital preservation and steady retirement income.
Members prioritize inflation-adjusted returns and downside protection; Harel balances growth and liability-matching through diversified fixed-income, equities, and insurance overlays to meet multi-decade payout horizons.
- ~1.2 million members
- ~NIS 150 billion pension AUM (2025)
- Focus: capital preservation, inflation-adjusted income
- Strategy: liability matching, diversified assets, insurance overlays
Harel: Diverse book-1.6M retail, HNW premium, SMEs, multinationals & NIS150B pensions
Harel targets mass retail (≈1.6M clients; NIS 85B reserves, 2024), HNW (25-30% higher margins, median investable >$1.5M), SMEs (≈22% of commercial premiums; avg policy NIS 36,000) and multinationals (₪5B+ exposure, 40+ jurisdictions, contracts ₪50-500M), plus ~1.2M pension members with NIS 150B AUM (2025).
| Segment | Key metrics (2024-25) |
|---|---|
| Retail | 1.6M clients; NIS 85B reserves |
| HNW | Median >$1.5M; +25-30% margins |
| SME | 22% premiums; avg NIS 36,000 |
| Multinational | ₪5B+ exposure; 40+ countries; ₪50-500M contracts |
| Pensions | 1.2M members; NIS 150B AUM |
Cost Structure
Distribution Commissions and Incentives
Operational Claims and Benefit Payouts
The largest cost for Harel Insurance Investments & Financial Services is claims and benefit payouts-in 2024 Harel paid ~NIS 8.9 billion in insurance and pension benefits, a variable expense tied to claim frequency, severity, and life-segment demographics.
Robust actuarial models translate premium reserves into adequate funding; sensitivity to mortality, morbidity, and longevity shifts can change reserve needs by several percentage points and affect solvency ratios monitored by the Commissioner of Capital Markets.
Personnel and Management Compensation
Harel Insurance employs over 5,000 professionals; salaries, benefits and training form a major fixed cost-personnel expenses were roughly 35% of operating costs in 2024 (company filings). Competitive pay for data science, investment and actuarial roles drives recurring compensation spend and targeted hiring budgets to retain expertise essential for risk pricing and asset management.
IT Infrastructure and Cybersecurity Maintenance
IT infrastructure and cybersecurity maintenance now account for an estimated 8-12% of Harel Insurance Investments & Financial Services' operating expenses, driven by ongoing platform upgrades, cloud migration and advanced threat protection after 2024 cyber loss trends.
These costs ensure resilience and customer trust-reducing downtime, meeting regulatory requirements, and protecting data as digital channels handle an increasing share of premiums and policy servicing.
- 8-12% of OPEX (company estimate)
- Cloud spending rising with multi-region redundancy
- Investment focused on breach prevention and continuity
Regulatory Compliance and Legal Fees
Regulatory compliance and legal fees force Harel Insurance Investments & Financial Services to spend heavily on audits, external legal counsel, and reporting systems; Israeli insurers averaged regulatory costs of ~0.8-1.2% of premium income in 2024, implying Harel likely spent several tens of millions NIS given its 2024 gross written premiums of ~7.5 billion NIS.
Meeting capital requirements and consumer-protection rules is mandatory to avoid fines and reputational harm; in 2023 Israeli regulators levied fines up to hundreds of millions NIS across the sector, so compliance is a core operating cost.
- Estimated compliance cost: 0.8-1.2% of premiums
- Harel 2024 premiums: ~7.5 billion NIS
- Implied spend: several tens of millions NIS
- Regulatory fines in sector: up to hundreds of millions NIS (2023)
Harel 2024 cost snapshot: NIS 8.9bn claims, NIS 1.2-1.4bn commissions, personnel 35%
Revenue Streams
Gross Written Premiums from Insurance
Gross written premiums are Harel's main income, totaling about NIS 11.2 billion in 2024, collected across life, health and general insurance and providing steady cash flow to run operations and build investment reserves.
Pricing is adjusted dynamically by risk profile and market competition, which helped Harel grow premium volume ~4.5% year – on – year in 2024 while protecting profitability through targeted underwriting.
Asset Management and Administrative Fees
Harel Insurance earns material revenue by charging asset management and administrative fees on pension, provident and mutual funds-fees are typically a percentage of AUM or a fixed per-member charge. As of 2024 Harel Group reported ₪217 billion AUM and management fees contributed roughly 28% of investment-linked revenues, a stable stream that grows as AUM expands with net inflows and market gains.
Investment Returns on Proprietary Portfolios
Harel Insurance Investments & Financial Services invests its equity and technical reserves, earning dividends, bond interest, and capital gains from assets like real estate and equities; investment income drove 42% of group operating profit in 2024, with net investment income of ₪1.3bn for the year (2024 annual report). The portfolio's annualized return notably shifts group net profit-2024 total investment yield was 5.6%.
Pension and Provident Fund Management
Underwriting Gains from Risk Selection
Harel: NIS11.2bn premiums, NIS217bn AUM, 1.2M pensioners, COR 92-95%
Harel's revenues: gross written premiums NIS 11.2bn (2024); net investment income NIS 1.3bn, investment yield 5.6% (2024); AUM NIS 217bn, management fees ~28% of investment-linked revenues; pension members ~1.2M (2025), pension AUM ~NIS 45bn, fee range 0.3-1.2%; 2024 COR ~92-95% (underwriting profit).
| Metric | 2024/2025 |
|---|---|
| Gross premiums | NIS 11.2bn |
| Net invest. income | NIS 1.3bn |
| AUM | NIS 217bn |
| Pension AUM | NIS 45bn |
| Pension members | ~1.2M |
| 2024 COR | 92-95% |
Frequently Asked Questions
It provides a boardroom-ready snapshot of the company's model. The analysis condenses customer segments, value propositions, channels, revenue streams, and cost structure into a clear Business Model Canvas, helping you quickly understand how Harel Insurance Investments & Financial Services creates, delivers, and captures value without sorting through scattered sources.
Disclaimer
All information, articles, and product details provided on this website are for general informational and educational purposes only. We do not claim any ownership over, nor do we intend to infringe upon, any trademarks, copyrights, logos, brand names, or other intellectual property mentioned or depicted on this site. Such intellectual property remains the property of its respective owners, and any references here are made solely for identification or informational purposes, without implying any affiliation, endorsement, or partnership.
We make no representations or warranties, express or implied, regarding the accuracy, completeness, or suitability of any content or products presented. Nothing on this website should be construed as legal, tax, investment, financial, medical, or other professional advice. In addition, no part of this site - including articles or product references - constitutes a solicitation, recommendation, endorsement, advertisement, or offer to buy or sell any securities, franchises, or other financial instruments, particularly in jurisdictions where such activity would be unlawful.
All content is of a general nature and may not address the specific circumstances of any individual or entity. It is not a substitute for professional advice or services. Any actions you take based on the information provided here are strictly at your own risk. You accept full responsibility for any decisions or outcomes arising from your use of this website and agree to release us from any liability in connection with your use of, or reliance upon, the content or products found herein.