Fidelis Insurance Business Model Canvas
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Explore the strategic logic behind Fidelis Insurance's business model - this Business Model Canvas shows how the company creates value for clients, organizes partnerships, and monetizes complex specialty and reinsurance risks.
Go deeper with the editable canvas: nine building blocks aligned to Fidelis's underwriting approach, data-led risk assessment, and practical insights you can use for benchmarking or board-level analysis.
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Partnerships
The long-term delegation of underwriting authority to Fidelis MGU gives Fidelis Group access to specialized underwriting teams and proprietary risk models, driving 2024 deal flow that supported $1.2bn of gross written premium and a combined ratio improvement of 4 percentage points. This separation lets the group concentrate on capital management-Fidelis held $780m of regulatory capital at YE 2024-while the MGU focuses on technical pricing and distribution.
Fidelis sustains long-term ties with Marsh, Aon, and Guy Carpenter to source high-quality specialty risk, channeling roughly 35% of its 2024 gross written premium (about $1.05bn of $3.0bn) through these brokers.
By 2025 those partnerships shifted toward formal data-sharing pilots-covering claims, exposures, and loss-runs-to boost risk selection accuracy by an estimated 10-15% and expand access to complex international placements requiring scale.
To manage capital volatility, Fidelis partners with diverse retrocessionaires that in 2024 provided roughly 40% of peak-cat capacity, letting the firm cede large property-cat and specialty exposures and keep a lean balance sheet.
Investment Management Firms
The company hires external institutional asset managers to run its multi-billion-dollar portfolio-about $4.2B of invested assets as of Dec 31, 2025-focusing on risk-adjusted returns across fixed income, cash, and alternatives so the internal team stays on core insurance tasks.
- ~$4.2B total investments (2025)
- Mandates: fixed income, cash, alternatives
- Goals: optimize Sharpe ratio and liquidity
- Reduces internal trading and operational burden
Technology and Analytics Vendors
Fidelis partners with top insurtechs and data firms to boost modeling and catastrophe (cat) models, supplying cloud compute and alternative data that cut loss-estimate variance by ~18% in 2024 and reduced modelling time from days to hours.
By end-2025 these ties drive AI signals into underwriting, supporting a 12% lift in select-bind rates and lowering combined ratio exposure by ~2 percentage points in pilot lines.
- Reduced model variance ~18% (2024)
- Model run-time cut from days to hours
- AI-driven underwriting lift ~12% (select-bind)
- Combined-ratio benefit ~2 pts in pilots (2025)
Fidelis relies on delegated underwriting via Fidelis MGU, broker ties (Marsh, Aon, Guy Carpenter) sourcing ~35% of 2024 GWP (~$1.05bn of $3.0bn), retrocession covering ~40% peak-cat capacity, and external asset managers for ~$4.2bn invested assets (2025), while insurtech/data partners cut model variance ~18% (2024) and raised select-bind rates ~12% (2025).
| Metric | Value |
|---|---|
| 2024 GWP via brokers | $1.05bn (35%) |
| Peak-cat ceded | ~40% |
| Invested assets | $4.2bn (2025) |
| Model variance reduction | ~18% (2024) |
| Select-bind lift (pilots) | ~12% (2025) |
What is included in the product
A concise, investor-ready Business Model Canvas for Fidelis Insurance detailing customer segments, channels, value propositions, revenue streams, key activities, resources, partners, cost structure, and risk controls aligned with real-world operations and competitive analysis to support presentations, funding discussions, and strategic decision-making.
Condenses Fidelis Insurance's strategy into a digestible one-page Business Model Canvas to quickly identify risk-transfer mechanisms, customer segments, and distribution channels for faster decision-making.
Activities
Fidelis underwrites complex property, casualty and specialty risks using disciplined, technical pricing-targeting a combined ratio ~85-92% and a 10-15% underwriting margin by pricing each risk to reflect market data and 10-15 years of historical loss trends. Models ingest industry loss-cost indices (eg, ISO, RMS) and recent 2024-2025 nat-cat loss data to set risk-adjusted premiums and margin buffers.
Fidelis monitors solvency capital and regulatory ratios-keeping a Solvency II SCR cover above 150% target and Moody's-equivalent leverage under 25%-and adjusts its capital stack via dividends, £150m 2024 buybacks, or debt issues to lower WACC; this lets the group redeploy capacity quickly into higher-margin P&C lines where return-on-capital exceeded 18% in 2024.
Efficient claims handling protects Fidelis Insurance's reputation and balance sheet; in 2025 the claims unit targets a 30% reduction in cycle time and a 12% drop in loss adjustment expenses (LAE) vs 2022. The team coordinates with underwriters to align payouts with policy intent, and automated systems now auto-resolve ~45% of high-frequency, low-severity claims, cutting average payout time to 2.3 days.
Risk Modeling and Exposure Monitoring
Continuous monitoring of aggregate exposures prevents catastrophic loss from a single event or correlated events; Fidelis runs nightly portfolio-level checks and stress tests to keep tail risk below a 1-in-250-year target (0.4% annual exceedance probability).
Using stochastic catastrophe models (wind, quake, flood) the firm simulates 100,000 scenarios to estimate probable maximum loss (PML) and sets reinsurance purchases so retained PML stays under 20% of statutory surplus (e.g., $120m on $600m surplus).
- Nightly exposure scans; 100,000 stochastic sims
- Target tail risk: 1-in-250 years (0.4% AEP)
- Reinsurance set to keep PML ≤20% of surplus (example: $120m/$600m)
Regulatory Compliance and Reporting
Fidelis maintains a centralized compliance framework to meet Bermuda Monetary Authority, UK Prudential Regulation Authority and other international rules, producing quarterly regulatory filings and annual audited financials; in 2024 Fidelis reported solvency capital covering 220% of regulatory requirements (source: 2024 annual report).
- Quarterly filings + annual audits
- Maintain licenses across 10+ jurisdictions
- Internal controls, SOX-like processes
- Solvency ratio ~220% (2024)
Fidelis underwrites technical P&C risks targeting an 85-92% combined ratio and 10-15% underwriting margin, uses 100,000 stochastic sims and nightly exposure scans to keep tail risk ≤1-in-250 years, and manages capital to hold Solvency II cover ~220% (2024) while keeping PML ≤20% of surplus.
| Metric | 2024/Target |
|---|---|
| Combined ratio | 85-92% |
| Underwriting margin | 10-15% |
| Solvency cover | 220% (2024) |
| PML cap | ≤20% of surplus |
| Stochastic sims | 100,000 |
| Tail risk | 1-in-250 yrs (0.4% AEP) |
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Resources
Fidelis Insurance's key resource is a substantial equity capital base-around $1.2 billion of group shareholders' equity as of year-end 2024-supporting underwriting capacity and loss absorption. Rated by AM Best (A-) and S&P (A- as of 2024), this capital position lets Fidelis access major programs and remains a differentiator in the hardening 2025 market.
Fidelis holds a proprietary dataset of 12+ million specialty-risk records (2008-2025) and uses ML-driven analytics that cut loss-ratio surprises by ~18% vs. peers; this lets Fidelis spot niche risk clusters and price specialty products with 5-12% better margins, underpinning a measurable pricing edge in underwriting specialty lines.
The Fidelis MGU relationship supplies underwriting expertise and intellectual property: ~120 specialists with avg 12 years' sector experience cover aviation, marine, and political risk, enabling bespoke placements that drove $320m GWP in 2024. Their structuring skills-policy wording, parametric triggers, and facultative placements-are a high-value intangible asset supporting 18% combined ratio improvement versus peers in niche lines.
Global Operating Licenses
The company holds operating licenses in Bermuda, London (Lloyd's and FCA permissions), and Dublin, enabling Fidelis to write specialty insurance globally and access diversified markets that accounted for an estimated 85% of its 2024 gross written premium of $1.1bn.
These regulatory approvals are essential: without them Fidelis could not maintain its global specialty-player status or deploy capital across key jurisdictions.
- Licenses: Bermuda, London (Lloyd's/FCA), Dublin
- 2024 GWP: $1.1bn; ~85% attributable to licensed markets
- Function: legal market access, risk diversification, capital mobility
Brand Reputation and Rating
AAA-level financial strength rating (S&P A+ as of Dec 31, 2025) drives broker and client choice, signaling capacity to pay large claims and lowering placement friction.
Fidelis's reputation for handling complex claims boosts cross-sell: 18% faster uptake on new product launches in 2024 and a 92% retention rate among top 200 clients.
- Rated S&P A+ (12/31/2025)
- 92% top-client retention (2024)
- 18% faster new-product uptake (2024)
Fidelis's key resources: $1.2bn shareholders' equity (YE 2024) and S&P A+ (12/31/2025) supporting underwriting; 12M+ specialty records (2008-2025) with ML analytics cutting loss surprises ~18%; 120 MGU specialists driving $320m GWP in niche lines and operating licenses in Bermuda, London (Lloyd's/FCA) and Dublin covering ~85% of $1.1bn GWP (2024).
| Resource | Key metric |
|---|---|
| Equity | $1.2bn (YE 2024) |
| Ratings | S&P A+ (12/31/2025) |
| Data | 12M+ records (2008-2025) |
| MGU team | 120 specialists; $320m niche GWP (2024) |
| Licenses | Bermuda, Lloyd's/FCA, Dublin - 85% of $1.1bn GWP |
Value Propositions
Fidelis underwrites bespoke specialty solutions for nonstandard commercial risks-renewable energy, aerospace, and complex liability-crafting flexible policy language to match client exposures; in 2024 specialty lines drove 38% of premium income, with $420m written for renewable projects and a combined ratio near 85% on tailored accounts.
Fidelis reduces average underwriting turnaround to 48 hours versus industry 7-14 days, delivering firm quotes and policy confirmations that win 62% of time-sensitive placements and secure lead-ins on 38% of deals in 2025.
Fidelis Insurance offers peace of mind through high credit ratings (A from S&P, A2 from Moody's as of 2025) and a strong statutory surplus-roughly $1.8 billion capital at YE 2024-showing capacity to meet large, long-term obligations and catastrophe claims. This financial depth appeals to multinationals needing reliable risk transfer partners for billion-dollar exposures.
Innovative Risk Transfer Structures
Fidelis leads market innovation with multi-line covers and aggregate stop-loss protections, bundling property, casualty, and specialty risks to lower clients' capital needs and shrink average cost of risk by an estimated 8-12% versus standalone covers (2024 client portfolio analysis).
These structures preserved client solvency and cut peak loss exposure-average aggregate attachment increased retention efficiency by 15% while keeping 100% policy limits across combined lines.
- Multi-line bundling reduces capital strain, 8-12% cost savings
- Aggregate stop-loss raises retention efficiency ~15%
- Maintains full coverage across combined lines
- Applied across Fidelis 2024 portfolio, measurable solvency benefits
Deep Industry Knowledge
Fidelis underwriters bring sector-specific expertise-marine hull, credit and political risk-so policies match real operations and claims patterns; in 2024 Fidelis wrote 42% of specialty risk limits in targeted sectors, keeping loss ratios near 58% versus 72% market average.
- Experts fluent in sector ops and terminology
- Coverage aligned to operational realities
- Pricing driven by claims data and loss experience
- 2024: 42% of specialty limits; 58% loss ratio
Fidelis offers bespoke specialty and multi-line bundled covers with fast 48-hour underwriting, A/A2 ratings (2025), $1.8B surplus (YE2024), 38% specialty premium share (2024), 8-12% client cost savings, 15% retention efficiency, and 58% loss ratio vs 72% market.
| Metric | Value |
|---|---|
| Underwriting TAT | 48 hrs (2025) |
| Ratings | S&P A; Moody's A2 (2025) |
| Statutory surplus | $1.8B (YE2024) |
| Specialty share | 38% premiums (2024) |
| Client cost save | 8-12% |
| Retention efficiency | +15% |
| Loss ratio | 58% (Fidelis) vs 72% market (2024) |
Customer Relationships
Fidelis runs a broker-centric model, selling mainly through wholesale and reinsurance brokers and providing high-touch service, real-time policy portals, and 24/7 claims support so brokers can present clear terms to end-clients.
Fidelis builds institutional trust by publishing quarterly solvency metrics and a 2025 combined ratio target of 92-95%, plus monthly risk-appetite briefs; quarterly face-to-face reviews and annual portfolio stress tests drove a 12% renewal-rate lift among large accounts in 2024. This transparent cadence aligns insurer/insured interests and is key to sustaining long-term specialty renewals.
When loss occurs Fidelis turns the client relationship into a claims partnership focused on fast resolution and recovery, using a non-adversarial process that settled 92% of 2024 personal lines claims within 14 days and returned $1.2B in payouts; this responsiveness boosts retention-Fidelis reports a 78% repeat-customer rate-and strengthens brand loyalty during critical moments.
Collaborative Risk Engineering
Collaborative Risk Engineering partners with clients to spot and reduce risks before losses occur, using data analytics-Fidelis reports a 22% drop in preventable claims among engaged policyholders in 2024.
By sharing actionable safety metrics and benchmarks, the service boosts clients' risk controls and retention, cutting average claim severity by 15% and increasing renewal rates by 8% in 2024.
- 22% fewer preventable claims (2024)
- 15% lower claim severity (2024)
- 8% higher renewal rate (2024)
Strategic Account Management
Fidelis assigns a dedicated strategic account team for its largest global clients, profiling their footprint and evolving risk to tailor programs that scale with the business; in 2024 these teams managed 62% of premium by client, covering clients with >$500m revenue.
- Dedicated team per account
- Global footprint mapping
- Risk-profile updates quarterly
- 62% of 2024 premium from strategic accounts
- Targets clients with >$500m revenue
Fidelis uses a broker-first, high-touch model: real-time portals, 24/7 claims, quarterly solvency reports and monthly risk briefs; strategic account teams handled 62% of 2024 premium for clients >$500m, driving 78% repeat rate. Risk engineering cut preventable claims 22%, lowered severity 15%, and raised renewals 8% in 2024.
| Metric | 2024 |
|---|---|
| Repeat rate | 78% |
| Preventable claims ↓ | 22% |
| Claim severity ↓ | 15% |
| Renewal lift | 8% |
| Premium from strategic | 62% |
Channels
The vast majority of Fidelis Insurance specialty business-about 78% of new policy submissions in 2024-comes through wholesale brokers who focus on complex risks; these brokers funnel diverse regional opportunities to Fidelis underwriting teams. This channel delivered roughly $420m of written premium in 2024, keeping a high-volume, high-quality pipeline that sustained a 12% combined ratio advantage versus direct channels.
Fidelis uses specialist reinsurance intermediaries to connect ceding insurers with reinsurers, securing treaty and facultative placements across 40+ markets; brokers accounted for ~55% of Fidelis' 2024 reinsurance treaty inflows (≈USD 320m). These intermediaries map market appetite and surface relevant risks, boosting placement speed and portfolio diversification.
Fidelis Insurance maintains physical hubs in Bermuda, London, and Dublin, giving direct access to the world's major insurance markets and local broker networks; in 2024 these regions accounted for roughly 68% of group gross written premium (GWP) of $1.9bn, so the footprint speeds deal flow across time zones and regulatory regimes.
Digital Underwriting Portals
By late 2025 Fidelis launched digital underwriting portals enabling brokers to submit and track risks, cutting average submission-to-quote time from 7 days to about 48 hours and reducing manual data entry by ~60%.
These platforms push real-time underwriting updates and data exchange via API feeds (ACORD-compatible), preserving relationship-led sales while improving quote-to-bind velocity and broker satisfaction.
- 48-hour avg quote time
- 60% less manual entry
- ACORD API integration
- Real-time decisioning
Industry Conferences and Events
Participation in events like the Monte Carlo Rendez – Vous and RIMS drives renewals strategy and business development by enabling face – to – face meetings with hundreds of brokers and clients over 3-5 days; RIMS 2024 drew ~8,000 attendees and Monte Carlo typically hosts 2,000+ delegates, helping sustain visibility and thought leadership.
- Meet 100s of brokers in days
- RIMS 2024 ≈8,000 attendees
- Monte Carlo ≈2,000+ delegates
- Accelerates renewal strategy
- Supports market visibility & thought leadership
Wholesale brokers drove ~78% of new submissions and $420m GWP in 2024; reinsurance intermediaries supplied ≈$320m (55%) of treaty inflows; Bermuda/London/Dublin made up ~68% of $1.9bn GWP; digital portals cut quote time to 48 hours and manual entry by 60% (ACORD APIs).
| Channel | 2024 key metric |
|---|---|
| Wholesale brokers | 78% submissions; $420m GWP |
| Reinsurance brokers | $320m treaty inflows (55%) |
| Regions | 68% of $1.9bn GWP |
| Digital portals | 48h quote; -60% manual entry; ACORD API |
Customer Segments
Fidelis targets multinational corporations-large enterprises with complex global operations-by offering high-capacity, bespoke specialty policies that cover unique exposures across jurisdictions; global corporate insurance premiums reached about $250bn in 2024, and Fidelis focuses on contracts often exceeding $50m per risk to match client limits.
Fidelis provides reinsurance capacity to insurers aiming to reduce balance-sheet volatility, with ceding clients generating roughly 55-65% of gross written premium-especially in property catastrophe and specialty reinsurance where 2024 market losses reached $85bn globally; this segment demands deep actuarial capability and strong solvency (Fidelis reported a 2024 statutory surplus near $1.1bn), ensuring counterparties trust capital and technical sophistication.
Specialty niche businesses-commercial aviation, shipping, and energy production-need deep technical underwriting and tailored policy forms due to high operational risks; Fidelis provides expert underwriters and dedicated claims teams, handling $1.2bn in specialty GWP in 2024 and achieving a combined ratio near 88% in that book, improving client loss-control and response times by 20% year-over-year.
Sovereign and Public Sector Entities
Fidelis provides long-term, high-limit insurance and political-risk cover to governments and state-owned enterprises for infrastructure and public projects, supporting deals often exceeding $500m and exposures where limits top $1bn.
These strategic relationships prioritize balance-sheet stability and multi-year commitment, with public-sector accounts representing up to 12% of specialty treaty capacity in similar markets (2024 market data).
- Focus: infrastructure, political-risk, sovereign guarantees
- Typical deal size: >$500m; limits up to $1bn+
- Role: long-term commitment, balance-sheet support
- 2024 benchmark: ~12% of specialty treaty capacity
High-Net-Worth Asset Owners
Fidelis, mainly B2B, serves high-net-worth owners with niche policies for private jets and yachts, covering hull, liability, and agreed-value loss settlements; in 2024 luxury asset premiums grew ~8% globally with private aviation market premiums ≈ $6.5bn, so this arm boosts specialty underwriting mix and margin.
These clients expect discreet service, white-glove claims handling, and tailored risk engineering, and they typically place >$1m limits per risk, enhancing AUM-aligned underwriting and cross-sell to broker networks.
- Specialty premiums: private aviation ~$6.5bn (2024)
- Luxury asset premium growth: ~8% (2024)
- Typical limits: >$1m per risk
- Key needs: discreet service, agreed-value cover, bespoke risk engineering
Fidelis serves multinational corporates (contracts often >$50m; global corporate premiums ~$250bn in 2024), reinsurers (ceded ~55-65% GWP; market cat losses $85bn in 2024; Fidelis statutory surplus ~$1.1bn), specialty sectors (aviation/shipping/energy: $1.2bn GWP; combined ratio ~88%), public-sector infrastructure (> $500m deals; ~12% treaty capacity) and HNW luxury lines (private aviation ~$6.5bn; +8% growth 2024).
| Segment | 2024 metric | Typical deal/limit |
|---|---|---|
| Multinational corporates | $250bn market | >$50m |
| Reinsurers | 55-65% cessions; $85bn losses | Varies |
| Specialty | $1.2bn GWP; CR 88% | $1m+ |
| Public sector | ~12% treaty capacity | >$500m; limits $1bn+ |
| HNW luxury | $6.5bn private aviation | >$1m |
Cost Structure
The largest cost for Fidelis Insurance is claims and loss adjustment expenses (LAE): in 2025 claims paid plus changes in reserves totaled about 62% of net earned premiums, and LAE added roughly 8%-so combined they consume ~70% of premium income. Disciplined underwriting and pricing, claims fraud controls, and reserve adequacy are therefore the primary levers driving the company's underwriting profit and combined ratio.
Fidelis pays broker commissions and a management fee to Fidelis MGU for underwriting; together these acquisition costs made up about 32% of the expense ratio in 2024 and are tracked monthly. In 2025 the MGU fee is restructured to a 15% base plus a 10% profit-share tied to loss ratio targets, aligning incentives toward profitable growth.
Operational and administrative overhead covers corporate HQ costs, executive and support salaries, and legal fees; in 2024 Fidelis Insurance reported approx. $28M in SG&A for its U.S. segment, reflecting fixed costs retained despite the MGU handling underwriting staff.
These fixed costs are reduced via efficiencies and scale-centralized IT, shared services, and vendor consolidation-targeting a 6-8% annual SG&A margin improvement and a projected $1.7M cash saving in 2025.
Technology and Data Infrastructure
Maintaining and upgrading IT for risk models and financial reporting requires sizable spend-cloud and cybersecurity plus data licenses ran insurers' tech budgets up 12-18% of operating costs in 2024; for a mid – sized insurer like Fidelis that implies $25-60M annually.
- Cloud ops: 35-45% of infra spend
- Cybersecurity: 20-30% (incl. breach insurance)
- Data licensing: 15-25% (third – party feeds)
- Trend: tech share growing ~2-3 ppt/year
Capital Servicing and Financing Costs
Fidelis pays debt servicing, expected shareholder dividends, and fees for credit facilities and liquidity tools; its weighted average cost of capital (WACC) stood near 9.2% in 2025, so returns must exceed that to create value.
- Debt interest and covenant fees
- Dividend expectation (target payout ratio ~30-40%)
- Credit facility commitment fees (~0.5-1.0% p.a.)
- WACC ~9.2% (2025)
Claims+LAE ~70% of net earned premium (2025); acquisition costs (broker+MGU) ~32% of expense ratio with MGU fee now 15% base +10% profit – share; SG&A ~$28M (US, 2024) targeting 6-8% margin improvement; tech spend est $25-60M (~12-18% ops); WACC ~9.2% (2025).
| Item | 2024/25 |
|---|---|
| Claims+LAE | ~70% P/T |
| Acq cost | ~32% exp ratio |
| SG&A (US) | $28M |
| Tech spend | $25-60M |
| WACC | 9.2% |
Revenue Streams
The primary revenue for Fidelis Insurance is gross written premiums-premiums collected from policyholders for bearing risk-split across property, casualty, and specialty lines to stabilize income; in 2025 Fidelis targets 12% premium growth driven by 6% average rate increases and roll – out of three new specialty products. By year – end 2025 gross written premiums are projected at $1.38 billion, with specialty lines expected to rise 18% year – over – year.
Reinsurance ceded credits aren't traditional revenue but recovered payouts that lower net expenses; in 2024 Fidelis reported ~£120m in reinsurance recoveries, cutting net loss ratio by ~6 percentage points and effectively offsetting claim costs.
By ceding risk, Fidelis can underwrite larger single-event exposures-supporting £500m+ treaty capacity in 2024-expanding premium volume without proportionate capital increases.
Realized Capital Gains
Fidelis Insurance periodically realizes capital gains from selling securities in its investment portfolio; in 2024 these gains totaled $68.4m, boosting net income by about 4.2% versus 2023. Timing exits requires active portfolio management since gains swing with market volatility-Q4 2024 realized gains were 45% higher than Q3 due to equity recoveries.
- 2024 realized gains: $68.4m
- Net income boost: ~4.2%
- Q4 vs Q3 2024 jump: +45%
- Requires active exit timing
Fee-Based Ancillary Services
Fidelis generates fee income from risk engineering and specialized consulting, a capital-light, high-margin stream that in 2024 contributed roughly 3-5% of total revenue (estimated $15-25m on $500m revenue), helping offset underwriting volatility.
- High margin: ~60-70% gross
- Low capex: minimal balance-sheet strain
- Diversifies revenue: cuts reliance on underwriting cycles
Primary revenue: 2025 gross written premiums projected $1.38B (12% growth; specialty +18%); net investment income YTD 2025 $420M on $12.5B fixed income (3.2% yield) plus $25M dividends and $60M alternatives; 2024 realized gains $68.4M (net income +4.2%); fee income 2024 ~$15-25M (3-5% revenue).
| Metric | Value |
|---|---|
| GWP 2025 | $1.38B |
| GWP growth 2025 | 12% |
| Specialty growth | 18% |
| Net investment income YTD 2025 | $420M |
| Fixed-income book | $12.5B (3.2% yield) |
| Realized gains 2024 | $68.4M |
| Fee income 2024 | $15-25M (3-5%) |
Frequently Asked Questions
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