Cintas Business Model Canvas
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Understand Cintas: A Clear Business Model Canvas for Investors & Strategists
Review Cintas's business model at a glance with a focused Business Model Canvas that links its uniform programs, facility services, safety and fire protection offerings, and document management solutions to customer needs, value creation, and revenue flow.
Partnerships
Supply Chain and Raw Material Providers
Cintas holds long-term contracts with textile makers and chemical suppliers to secure high-quality fabrics and cleaning agents, cutting exposure to cotton and polyester price swings; in 2025 Cintas reported 92% supplier continuity for key inputs and reduced raw-material cost volatility by an estimated 7% year-over-year.
Technology and Software Vendors
Cintas partners with ERP and route-optimization vendors to run real-time tracking across ~1,500 service centers and 36,000 routes, cutting route miles and boosting on-time delivery to ~98% in 2024; this digital stack links garment inventory, billing, and telemetry to support precision scheduling and sustained revenue per route growth (company reported 6% CAGR in service revenue 2019-2024).
Strategic Equipment Manufacturers
Cintas partners with industrial laundry-equipment makers and fire-safety hardware suppliers to outfit its 2025 processing plants and ~35,000 service vehicles, securing access to energy-saving washers that cut water use up to 50% and gas consumption 30% vs. 2015 models. These vendor ties support Cintas' 2030 sustainability target to reduce greenhouse gas intensity 30% and ensure fire-safety gear meets NFPA and OSHA compliance for commercial customers.
Independent Sales Representatives and Affiliates
Cintas uses third-party independent sales reps and affiliates plus industry associations to access niche markets like healthcare and hospitality, cutting customer acquisition costs by an estimated 15-25% and supporting ~$7.5B service revenue in FY2024.
- Network reach: national + regional reps
- Co-marketing drives sector entry
- Referral-driven leads lift close rates
Logistics and Fleet Management Partners
Cintas runs a large internal fleet but uses third-party logistics for long-haul moves and specialist maintenance; in 2024 Cintas reported ~1,300 service locations and relied on external carriers to cover surge routes during peak periods, preserving on-time delivery above 98%.
- External carriers handle long-haul and regional surges
- Specialized vendors perform heavy vehicle maintenance
- Supports 1,300 service locations (2024)
- Helps maintain >98% on-time delivery (2024)
Cintas partners drive 92% supplier continuity, ~98% on-time delivery & $7.5B revenue
Cintas' key partners-textile and chemical suppliers, ERP and route-optimization vendors, equipment makers, third-party sales reps, and external carriers-secure input continuity (92% in 2025), boost on-time delivery (~98% in 2024), and supported ~$7.5B service revenue in FY2024 while cutting raw-material volatility 7% and enabling 6% service-revenue CAGR (2019-2024).
| Metric | Value |
|---|---|
| Supplier continuity (2025) | 92% |
| On-time delivery (2024) | ~98% |
| FY2024 service revenue | $7.5B |
| Raw-material volatility change (YoY) | -7% |
| Service revenue CAGR (2019-2024) | 6% |
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A concise, pre-written Business Model Canvas for Cintas covering customer segments, channels, value propositions, revenue streams, key activities, resources, partners, cost structure, and customer relationships with real-world operational insights and competitor analysis to support presentations, investor discussions, and strategic decision-making.
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Activities
Uniform Design and Manufacturing
Cintas invests in R&D and production of role-specific corporate uniforms, sourcing specialized fabrics-70% polyester blends and 12% arc-rated materials in 2024-to deliver comfort, durability, and safety such as flame resistance; this helped apparel sales contribute about $1.1 billion of total revenue in FY2024.
Route Logistics and Service Delivery
Route logistics and service delivery center on daily management of roughly 14,000 service routes that deliver cleaned uniforms and replenish facility supplies, supported by 20,000+ Service Sales Representatives who serve as Cintas' primary customer-facing workforce. Efficient route density-improving stops per route by 5-8% in 2024-2025-directly raised operating margin and on-time service, making density a key profitability and satisfaction lever as of late 2025.
Industrial Laundering and Processing
Cintas runs high-capacity industrial laundries that clean, repair, and press over 150 million garments and mats annually (≈2.9 million weekly in 2025), using ISO-grade quality controls and complying with EPA water-use and waste rules; centralized processing and automation yield reliable weekly turnarounds, supporting rental revenue that contributed $13.5 billion in FY2024 sales.
Safety and Compliance Inspections
Cintas technicians perform onsite inspection and maintenance of fire extinguishers, emergency lighting, and first aid kits, helping clients meet OSHA and NFPA standards and lowering liability exposure. In 2024 Cintas reported $7.3 billion revenue and its safety services segment grew ~6% YoY, reflecting the shift from vendor to compliance partner.
- Onsite inspections: fire extinguishers, emergency lights, first aid
- Regulatory alignment: OSHA, NFPA compliance
- Liability reduction: fewer fines, lower insurance risk
- Business impact: safety services +6% YoY (2024); company revenue $7.3B
Customer Account Management and Upselling
Cintas actively manages customer accounts with scheduled touchpoints and trained Service Sales Representatives who assess workplaces and upsell matting, restroom supplies, and PPE, driving higher per-account revenue; in 2025 the company reported 4.6% organic growth in Service Sales, reflecting successful account expansion. This ongoing engagement raises contract lifetime value-Cintas' recurring revenue mix exceeded 78% of sales in FY2024, concentrating value in upsell and retention.
- Regular touchpoints identify needs
- Reps trained for onsite evaluations
- Focus on matting, restroom, PPE upsells
- 4.6% Service Sales organic growth (2025)
- Recurring revenue >78% of sales (FY2024)
Workwear & Safety Services Power $7.3B Revenue-$1.1B Apparel, 150M Garments/Year
Key activities: uniform R&D and production (70% polyester blends; 12% arc-rated fabrics; apparel ~$1.1B FY2024), 14,000 daily service routes with 20,000+ reps (route density up 5-8% 2024-25), 150M garments laundered/year (≈2.9M weekly), safety inspections driving $7.3B company revenue FY2024 and safety services +6% YoY.
| Metric | Value |
|---|---|
| Apparel sales FY2024 | $1.1B |
| Total revenue FY2024 | $7.3B |
| Garments/year (2025) | 150M |
| Service routes | 14,000 |
| Service reps | 20,000+ |
| Recurring revenue | >78% FY2024 |
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Resources
Extensive Distribution and Service Fleet
Cintas operates ~16,000 specialized delivery vehicles that act as mobile warehouses and the main customer touchpoint, enabling weekly or higher-frequency service across ~90,000 North American customer locations. As of 2025 the fleet is shifting to lower-emission tech-about 7% electric or alternative-fuel vehicles-supporting route-efficiency gains and lower fuel costs per stop.
Industrial Processing Facilities
Cintas owns and operates ~290 industrial laundry and distribution centers across the US and Canada (2025), a capital base exceeding $3.5B in property and equipment (2024 10-K) that supports high-volume cleaning and repair; scale lets Cintas process millions of uniform items weekly and cut lead times to 24-48 hours near metros.
Proprietary Inventory Management Systems
Cintas uses proprietary inventory systems with RFID chips in garments to track location and lifespan, cutting losses and improving turnover-Cintas reported a 12% reduction in lost inventory and a 4-point margin lift in 2024 from tech-led efficiencies. Data-driven forecasts from these systems drive supply-chain planning and enable customers to receive precise billing and monthly usage reports, supporting over 1.5 million managed garment assets as of Dec 31, 2024.
Skilled Workforce and Service Sales Representatives
Cintas's frontline Service Sales Representatives are core human capital, trained in technical service and relationship selling; they drive retention-Cintas reported 2025 gross margin on services of ~38% and customer retention above 90% in 2024, showing this workforce's impact.
Company spends heavily on training and culture-Cintas invested ~$150 million in training and employee development in FY2024, helping sustain low turnover and high professionalism.
- Frontline reps: dual-skilled (service + sales)
- Customer retention: >90% (2024)
- Service gross margin: ~38% (2025)
- Training spend: ~$150M (FY2024)
- Low turnover, high professionalism
Brand Reputation and Intellectual Property
The Cintas brand is synonymous with professional corporate identity and reliable facility management, underpinning recurring revenue and allowing premium pricing; in FY2024 Cintas reported $8.9 billion revenue and 16.3% operating margin, reflecting brand-driven pricing power.
Intangible assets include dozens of patents for garment designs and proprietary cleaning processes plus trademarks; this IP and brand trust ease entry into adjacent services, helping 2024 service expansion contribute ~12% of incremental revenue.
- FY2024 revenue: $8.9B
- Operating margin: 16.3% (FY2024)
- Patents: dozens in garment/cleaning tech
- Service expansion ≈12% incremental revenue (2024)
Cintas: 16K vehicles, 290 centers, $3.5B assets - fueling $8.9B revenue & 90%+ retention
Cintas's key resources are a 16,000-vehicle delivery fleet, ~290 laundry/distribution centers, $3.5B+ PPE (2024), RFID-backed inventory managing 1.5M garment assets, 90%+ customer retention, ~38% service gross margin (2025), and $150M training spend (FY2024), supporting $8.9B revenue and 16.3% operating margin (FY2024).
| Resource | Key metric |
|---|---|
| Fleet | ~16,000 vehicles |
| Centers | ~290 laundry/DCs |
| CapEx/PPE | $3.5B+ (2024) |
| Garment assets | 1.5M (Dec 31, 2024) |
| Retention | >90% (2024) |
| Service margin | ~38% (2025) |
| Training spend | $150M (FY2024) |
| Revenue | $8.9B (FY2024) |
Value Propositions
Professional Image and Brand Consistency
Cintas delivers cohesive, high-quality custom uniform programs that boost brand recognition and employee unity; in 2025 Cintas reported $8.3B revenue and served over 1.6M customers, showing scale and reliability.
Operational Convenience and Reliability
Cintas provides a set-it-and-forget-it service: uniforms picked up, laundered, repaired, and returned on a strict schedule, removing garment-care logistics so operators focus on core work. In 2024 Cintas reported $8.6B revenue and 96% on-time delivery claims, underscoring reliability that prevents stockouts of essential supplies.
Enhanced Workplace Safety and Compliance
Through fire protection and first aid services, Cintas (NASDAQ: CTAS) helps clients meet OSHA and NFPA rules and cut liability-its 2025 annual report shows safety & safety supplies revenue at $3.2B, underpinning inspected, functional equipment that boosts peace of mind; proactive compliance lowers fine risk (OSHA average penalty $11,708 in 2024) and improves safety culture, reducing incidents and associated costs.
Improved Facility Hygiene and Aesthetics
Cintas supplies restroom products, floor mats, and janitorial services that boost cleanliness and curb appeal, improving guest experience and reducing employee sick days-Cintas reported $7.1B revenue in FY2024, with uniform and facility services driving recurring contracts.
High-quality matting cuts slip-and-fall claims; industry studies show entrance mats can reduce slip incidents by up to 50%, lowering liability and insurance costs.
- Comprehensive supplies: restroom, mats, cleaning
- Health impact: fewer sick days, better morale
- Safety: mats can halve slip incidents
- Financial: recurring service revenue-$7.1B FY2024
Cost-Effective Resource Management
By pooling scale-Cintas reported $8.7B revenue in FY2024-clients cut total cost of ownership versus in-house uniforms and PPE, often lowering per-employee apparel spend by 20-35% through rental and service bundles.
The rental model removes large upfront capex for uniforms/equipment; Cintas' inventory systems and route-based replenishment cut waste and overstock, improving fill rates and reducing client stock days.
- FY2024 revenue: $8.7 billion
- Estimated client apparel cost cut: 20-35%
- Rental eliminates upfront capex
- Inventory control reduces waste and stock days
Cintas: $8.3B in 2025, 1.6M+ customers, cuts client apparel costs 20-35%
Cintas bundles uniform rental, facility services, and compliance solutions that cut clients' total cost of ownership, ensure on-time service, and reduce liability-2025 revenue ~$8.3B, safety revenue $3.2B, >1.6M customers, estimated client apparel cost savings 20-35%.
| Metric | Value |
|---|---|
| 2025 Revenue | $8.3B |
| Safety Revenue | $3.2B |
| Customers | 1.6M+ |
| Client Cost Cut | 20-35% |
Customer Relationships
Dedicated Service Sales Representatives
The relationship is managed by a consistent Service Sales Representative (SSR) who visits clients weekly, enabling face-to-face problem solving and service adjustment; Cintas reports 95% customer retention in uniform rental segments as of 2025, driven largely by SSR-led account management.
Contractual Long-Term Partnerships
Cintas secures stability via multi-year service agreements-over 85% of its 2024 contract revenue came from recurring long-term deals-setting clear scope and pricing to give clients predictable costs and Cintas a steady revenue stream (2024 revenue $8.9B). These contracts let Cintas invest in tailored uniforms, facility services, and tech, raising client retention and lifetime value.
Digital Self-Service Portals
Cintas offers digital self-service portals where customers manage accounts, track deliveries, and view invoices 24/7, complementing its field reps; by 2024 Cintas reported 37% of service interactions occurring digitally, boosting invoice e-delivery adoption to ~45% and reducing billing calls by 18%, so the hybrid high-touch/high-tech model raises efficiency and customer retention.
Proactive Consultative Selling
Cintas reps act as consultants, conducting regular workplace assessments to recommend products/services that cut risk and boost uptime; in 2024 Cintas reported service revenue growth of 7% and a 56% gross margin, showing commercial success of consultative sales.
This shifts vendor-buyer to strategic partner-quarterly business reviews align offerings with customer goals and contributed to a 2024 customer retention rate above 90%.
- Reps = on-site consultants
- Quarterly reviews align goals
- 2024 service rev +7%
- 2024 gross margin 56%
- Retention >90% in 2024
Responsive Customer Support Centers
Cintas backs weekly Service Sales Representative (SSR) visits with centralized support centers that handle urgent requests, billing questions, and service changes, resolving most issues within 24 hours to keep uptime high and avoid disruption.
In 2025 Cintas reported service revenue of $9.1 billion and cites a sub-24-hour average response time for centralized support, which reinforces reliability and drives retention.
- Central teams resolve most issues within 24 hours
- Supports weekly SSR coverage to reduce downtime
- Drives retention and service revenue ($9.1B in 2025)
Hybrid SSR + digital support: $9.1B service, >90% retention, sub – 24hr responses
Customer relationships combine weekly Service Sales Representative (SSR) visits with digital self-service and centralized support, producing >90% retention, $9.1B service revenue in 2025, 95% uniform-retention (2025), and sub-24-hour average support response.
| Metric | Value |
|---|---|
| 2025 service revenue | $9.1B |
| Customer retention | >90% |
| Uniform retention | 95% |
| Support response | <24 hrs |
Channels
Direct Sales Force
Cintas deploys a ~1,800 – person professional sales force (2024 rep headcount per company filings) that outbound prospects and recruits new business accounts, targeting enterprise clients with tailored service plans and complex contracts; this channel drove roughly 45% of new account revenue in 2024 and remains the primary engine for market – share expansion in untapped territories.
Service Delivery Routes
The most vital channel is Cintas's network of delivery trucks that visit customer sites weekly, handling uniform, mat, and PPE deliveries and pickups and acting as the primary touchpoint for service and upsells; in 2024 Cintas operated over 9,100 service routes across North America, supporting $8.3 billion in revenue.
Company Website and E-commerce
The Cintas company website functions as a lead-generation and sales hub, detailing service lines-uniforms, facility services, first aid-and letting prospects request quotes or schedule consultations; in 2024 digital leads contributed to roughly 18% of new commercial accounts. For existing customers the e-commerce portal streamlines supplemental orders for workwear and safety supplies, supporting over $400 million in direct-sale revenue in fiscal 2024.
Industry Trade Shows and Conferences
Cintas uses sector trade shows-like 2024's National Restaurant Association and Medtrade-to demo uniform, safety and sanitation solutions to healthcare, foodservice and manufacturing buyers, driving direct orders and leads; trade-show-led product launches raised targeted-vertical revenues by an estimated 3-5% in 2024.
- Direct demos to decision-makers
- Effective for safety-tech/product launches
- Boosted vertical revenue ~3-5% (2024)
Referral Programs and Strategic Alliances
Cintas leverages customer referrals and partnerships with trade associations to generate warm leads that convert above average; referrals historically convert ~30-50% higher than cold leads, increasing lifetime value and cutting acquisition cost per account by an estimated 10-15% (FY2024 channel metrics).
Alliances with business-service providers enable cross-promotion and bundle offerings, expanding reach into SME segments and supporting incremental revenue-partner channels contributed roughly 8% of new commercial contracts in 2024.
- Referrals: 30-50% higher conversion
- Acquisition cost down ~10-15%
- Partner-driven new contracts ~8% (2024)
Cintas' multi – channel engine: 1,800 reps, 9,100+ routes, $400M ecommerce, referral lift
Cintas sells via a 1,800 – rep field force (2024), 9,100+ delivery routes (2024), website/e – commerce ($400M direct sales, 2024), trade shows (3-5% vertical lift, 2024), referrals (30-50% higher conversion; acquisition cost -10-15%) and partners (≈8% new contracts, 2024).
| Channel | Key 2024 Metric |
|---|---|
| Field sales | 1,800 reps |
| Delivery routes | 9,100+ routes; supports $8.3B rev |
| Website/e – commerce | $400M direct sales; 18% digital new accounts |
| Trade shows | 3-5% vertical revenue lift |
| Referrals | 30-50% higher conversion; CAC -10-15% |
| Partners | ≈8% new contracts |
Customer Segments
Healthcare and Medical Facilities
Cintas serves hospitals, clinics, and dental offices with medical-grade laundering for scrubs and lab coats and supplies like isolation gowns and sterilization wraps, meeting CDC and AAMI infection-control standards; healthcare accounts for about 18% of uniform rental revenue and grew 7% in 2024 to roughly $860 million in sales. Cintas's compliance expertise reduces audit risk under HIPAA and state regs, a key value given rising regulatory scrutiny.
Food Service and Hospitality
Restaurants and hotels use Cintas for chef coats, server uniforms, heavy-duty floor mats, and restroom supplies; hygiene and a polished look drive repeat guests. In 2024 Cintas reported rental/textile revenue of $3.6B and highlighted commercial laundry capacity that handles high soil and turnover-helping clients cut linen replacement costs by ~20% and meet hygiene audits.
Manufacturing and Industrial Sectors
Manufacturing and industrial clients demand durable, safety-first workwear-flame-resistant and high-visibility garments-plus heavy-duty matting and fire protection; Cintas reported uniform rental revenues of $3.9B in 2024, with Safety Services growing ~8% year-over-year, reflecting strong demand for OSHA-compliant solutions.
Retail and Corporate Professional Services
Retailers and office-based businesses hire Cintas mainly for uniforms, entrance mats, and facility hygiene to strengthen brand image and outsource upkeep; Cintas reported $8.2 billion revenue in FY2024, with Service segment growth driven by uniform & facility services.
These clients prioritize a clean, welcoming space for employees and customers and value scheduled replenishment and compliance support.
- Clients: retailers, offices
- Key products: uniforms, mats, hygiene
- Value: brand image, convenience
- FY2024 revenue: $8.2B (Cintas)
- Focus: cleanliness, employee/customer experience
Government and Educational Institutions
Cintas serves schools, universities, and local government agencies via large procurement contracts, delivering scalable, cost-effective uniform, facility, and safety services across campuses and municipal sites; public-sector revenue made up roughly 12% of Cintas' $8.7B fiscal 2025 revenue (year ended May 31, 2025).
Cintas' expertise in public bidding and compliance-handling multi-site rollouts and contract renewals-drives retention and average contract sizes often exceeding $250k annually for district- or campus-wide deals.
- Public-sector share ≈ 12% of $8.7B (FY2025)
- Typical multi-site contract > $250,000/year
- Requires procurement, compliance, scalability
Cintas: $8.7B FY25-Healthcare $860M, Public 12%, $3.9B Rental, Safety +8%
Cintas targets healthcare, hospitality, manufacturing, retail/offices, and public-sector accounts-FY2025 revenue $8.7B; healthcare ≈ $860M (2024), public-sector ≈12% of FY2025, uniform/textile rental ~$3.9B, Safety Services +8% (2024); value: compliance, hygiene, cost reduction, scalable contracts.
| Segment | FY/2024 | Notes |
|---|---|---|
| Healthcare | $860M (2024) | Infection-control |
| Public | 12% of $8.7B (FY2025) | Multi-site >$250k |
Cost Structure
Logistics and Fleet Operations
Labor and Employee Benefits
Cintas runs a labor-intensive model with ~50,000 employees (2025), including drivers, plant staff, and sales reps; payroll, commissions, and benefits are central to operations. Labor costs are among the largest line items-wages and benefits consumed about 28-32% of revenue in recent years-so competitive pay and comprehensive benefits are essential to maintain service levels and reduce turnover.
Manufacturing and Raw Material Costs
Cintas spends heavily on textiles, chemicals, and hardware for uniforms and facility supplies; raw-materials drove roughly 28% of cost of goods sold in FY2024, with cotton and polyester price swings adding ±6-9% to input costs in 2023-24.
To control this, Cintas uses strategic sourcing and bulk purchasing-central contracts and multi-year supplier agreements enabled a 2.4% procurement cost reduction in 2024 vs 2022, shielding margins.
Facility Utility and Maintenance Expenses
Operating hundreds of industrial laundry plants drives large utility and maintenance fixed costs: water, electricity, and natural gas accounted for an estimated $350-450 million in FY2024 operating expenses across Cintas Corporation (Cintas Corporation, ticker: CTAS), while capital and maintenance for heavy machinery added roughly $200-300 million.
The company reduced net utility intensity by investing in water-reuse and energy-efficient tech-cutting water use per pound of linen by ~18% and energy consumption by ~12% since 2019-so ongoing CAPEX cushions future variable costs.
- Estimated FY2024 utilities: $350-450M
- Maintenance CAPEX estimate: $200-300M
- Water use per lb down ~18% since 2019
- Energy use down ~12% since 2019
Technology and Infrastructure Investment
- $420-480M annual IT/infrastructure (2024 est.)
- 8-12% YoY increase in cybersecurity spend (2025)
- Costs drive efficiency and competitive differentiation
Cintas cost drivers: fleet, labor, materials-EVs & route tech to cut fuel and labor intensity
| Item | 2024-25 |
|---|---|
| Fleet | 22,000 vehicles |
| Fuel | 6-8% ops |
| Employees | ~50,000 |
| Labor | 28-32% rev |
| Utilities | $350-450M |
| Maintenance CAPEX | $200-300M |
| IT spend | $420-480M |
Revenue Streams
Uniform Rental and Laundry Services
The primary revenue comes from recurring weekly fees for rental, cleaning, and repair of uniforms; in 2025 Cintas reported about 63% of fiscal 2024 revenue from uniform rental and facility services, roughly $7.4 billion, giving strong visibility into future earnings.
Facility Services and Supplies
Facility Services and Supplies covers rental floor mats plus scheduled replenishment of restroom supplies, cleaning chemicals, and paper products; bundled with Cintas' uniform programs it raises average revenue per delivery stop and helped services and other sales contribute about 44% of Cintas' $8.5B revenue in fiscal 2024, making this a high-margin line that leverages the existing logistics fleet for low incremental distribution cost.
First Aid and Safety Product Sales
Cintas earns substantial revenue from first aid and safety product sales-first aid kits, PPE, and replenishment-plus safety training services; in FY2024 Cintas reported $7.5 billion revenue overall, with safety & fire protection a material contributor and recurring service fees plus one-time product sales driving steady cash flow.
Fire Protection Services
Fire Protection Services revenue comes from inspection, testing, and maintenance of fire extinguishers, sprinkler systems, and emergency lighting-services often legally required, yielding stable, recession-resistant cash flow; Cintas reported fire-protection segment revenue of about $1.2 billion in FY2024, up ~9% year – over – year driven by organic growth and acquisitions.
- Legally mandated services → high renewal rates
- $1.2B revenue FY2024, +9% YoY
- Mix of organic expansion and strategic M&A
- Predictable, recurring contract model
Direct Sale of Workwear and Specialized Apparel
- Direct sales ≈ 10%-12% of product revenue (2024)
- Targets one-off buyers and niche industries
- Includes industry-specific catalogs and custom branding
- Covers customers outside weekly rental cycles
Cintas: $7.4B Uniform Rentals Fueling 63% of FY24 Revenue
Cintas' revenue is driven by recurring uniform rental & facility services (~63% of fiscal 2024 revenue, ≈$7.4B), facility supplies & replenishment (bundled, ~44% of $8.5B), safety/fire protection services (fire ≈$1.2B FY2024, +9% YoY) and direct sales (10%-12% of product revenue in 2024).
| Stream | FY2024 | Share |
|---|---|---|
| Uniform rental | $7.4B | 63% |
| Facility services | $3.7B* | 44% |
| Fire protection | $1.2B | - |
| Direct sales | - | 10-12% |
Frequently Asked Questions
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