{"product_id":"anz-business-model-canvas","title":"ANZ Group Holdings Business Model Canvas","description":"\u003cdiv class=\"pr-shrt-dscr-wrapper orange\"\u003e\n\u003csection class=\"pr-shrt-dscr-box\"\u003e\n\u003cdiv class=\"pr-shrt-dscr-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Magnifier-Icon.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eANZ Group: A clear Business Model Canvas for value, growth, and resilience\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pr-shrt-dscr-content\"\u003e\n\u003cp\u003eDiscover the strategic blueprint behind ANZ Group Holdings-this concise Business Model Canvas maps customer segments, value propositions, channels, and revenue logic to show how ANZ delivers banking services, builds lasting relationships, and manages risk across Australia, New Zealand, and the Asia-Pacific region.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eP\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eartnerships\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper green\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eStrategic Technology and Cloud Alliances\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cpanz group holds deep integrations with microsoft azure and google cloud supporting a cloud-first infrastructure that hosted an estimated of core workloads by fy2024 underpins the scalable anz plus platform.\u003e\u003cpby using external tech expertise for advanced analytics and cybersecurity anz accelerated digital transformation-cutting time-to-market new features by in meeting resilience targets such as platform availability.\u003e\n\u003c\/pby\u003e\u003c\/panz\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eSuncorp Bank Integration Partners\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eANZ partners with transitional service providers to migrate Suncorp Bank customers and systems, coordinating regulatory approvals (APRA oversight) and technical alignment to avoid service disruption; the integration targets ~A$6.6bn in annual revenue uplift and A$450-600m run-rate cost synergies by FY2027 per ANZ guidance.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCorrespondent Banking and Global Networks\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eANZ maintains correspondent relationships with over 800 banks across 50+ countries, enabling multi-currency liquidity and clearing for institutional clients; in FY2024 ANZ processed an estimated US$320bn in cross-border payments via these networks. These ties underpin ANZ's leading trade finance position in Asia‑Pacific by ensuring access to onshore clearing, FX corridors, and settlement rails for exports, imports and supply‑chain financing.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eFinTech and Open Banking Collaborators\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eANZ partners with FinTechs and open‑banking platforms to add third‑party budgeting tools and niche payment gateways while meeting Australia's Consumer Data Right; by 2025 ANZ had ~1.8m CDR consents, boosting digital product uptake versus neobanks.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e~1.8m CDR consents (2025)\u003c\/li\u003e\n\u003cli\u003eintegrates budgeting APIs, payment rails\u003c\/li\u003e\n\u003cli\u003ereduces churn vs digital rivals\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eGovernment and Regulatory Bodies\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eThe bank partners with the Australian Prudential Regulation Authority and the Reserve Bank of New Zealand for ongoing data exchange and policy consultation, supporting system stability; in 2024 ANZ reported regulatory capital CET1 of 12.5% and lodged monthly liquidity reports to central banks.\u003c\/p\u003e\n\u003cp\u003eCollaboration on anti-money laundering and fraud prevention includes shared intelligence and joint reviews-ANZ's 2024 fraud losses fell 8% year-on-year after upgraded monitoring and 24\/7 reporting protocols.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eRegular data\/reporting: monthly liquidity, quarterly stress tests\u003c\/li\u003e\n\u003cli\u003ePolicy input: consultations on capital, conduct, and climate risk\u003c\/li\u003e\n\u003cli\u003eAML\/fraud: shared intelligence, reduced fraud losses 8% in 2024\u003c\/li\u003e\n\u003cli\u003eRegulatory capital: CET1 12.5% (2024)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eANZ partners power scale: 60% cloud, US$320bn payments, A$450-600m synergies, CET1 12.5%\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cpanz key partnerships-cloud providers google cloud tech vendors fintechs correspondent banks across countries regulators rbnz and transitional-service providers-support workload cdr consents us cross-border payments cet1 targeted a run synergies by fy2027.\u003e\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003ePartner\u003c\/th\u003e\n\u003cth\u003eKey metric\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eCloud (Azure\/Google)\u003c\/td\u003e\n\u003ctd\u003e~60% workloads FY2024\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFinTechs\/CDR\u003c\/td\u003e\n\u003ctd\u003e~1.8m consents (2025)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCorrespondent banks\u003c\/td\u003e\n\u003ctd\u003eUS$320bn payments FY2024\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRegulators\u003c\/td\u003e\n\u003ctd\u003eCET1 12.5% (2024)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSuncorp integration\u003c\/td\u003e\n\u003ctd\u003eA$450-600m synergies by FY2027\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/panz\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-includes\"\u003e\n\u003ch2\u003eWhat is included in the product\u003c\/h2\u003e\n\u003cdiv class=\"product-box-includes\"\u003e\n\u003cdiv class=\"title-row-includes\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Word-Icon.svg\" alt=\"Word Icon\"\u003e\n\u003cstrong\u003eDetailed Word Document\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-includes\"\u003e\n\u003cp\u003eA concise, pre-prepared Business Model Canvas for ANZ Group Holdings detailing customer segments, channels, value propositions, revenue streams, key resources, partners, activities, cost structure, and governance, reflecting real-world operations and strategic priorities for investor presentations and internal planning.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"plus-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Plus-Icon.svg\" alt=\"Plus Icon\"\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-includes\"\u003e\n\u003cdiv class=\"title-row-includes\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Excel-Icon.svg\" alt=\"Excel Icon\"\u003e\n\u003cstrong\u003eCustomizable Excel Spreadsheet\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-includes\"\u003e\n\u003cp\u003eHigh-level view of ANZ Group Holdings' business model with editable cells, condensing complex banking strategies into a one-page, shareable snapshot that saves hours of structuring and aids quick comparison, collaboration, and executive review.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eA\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003ectivities\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCredit Risk Assessment and Lending\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eANZ Group assesses creditworthiness of individuals and businesses to originate mortgages, personal loans and commercial credit, using risk models and real-time data; in FY2024 ANZ reported net interest income NZ$10.9bn, with stage 3 impaired assets at NZ$2.1bn supporting provisioning and capital planning.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDigital Platform Development and Maintenance\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eANZ invests over A$500m annually in digital platform development and maintenance, prioritising the ANZ PLUS app with software engineering, UX design, and AI-driven money management tools (launched 2023 updates); secure, feature-rich channels cut digital churn by ~20% and drove a 15% YoY rise in active mobile users to 2.7m by FY2024, supporting customer acquisition and retention.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eInstitutional Transaction Banking and Trade Finance\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eANZ manages complex financial flows for large corporates-liquidity, trade credit and FX-handling over A$650bn in transaction banking balances and supporting ~US$120bn in trade finance annually (2024).\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eRegulatory Compliance and Financial Crime Monitoring\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eA significant share of ANZ Group Holdings' operations focuses on complying with changing financial laws and stopping illicit activity, using automated transaction monitoring, KYC renewals, and filings to financial intelligence units; in 2024 ANZ reported spending ~AUD 1.1bn on risk, compliance and AML control functions. Robust compliance avoids fines (AU regulatory penalties reached ~AUD 500m in 2023 across banks) and protects global reputation.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eAutomated monitoring: real-time screening of millions of transactions daily\u003c\/li\u003e\n\u003cli\u003eKYC renewals: periodic reviews for ~9m customer relationships\u003c\/li\u003e\n\u003cli\u003eReporting: regular Suspicious Matter Reports to AUSTRAC and counterparts\u003c\/li\u003e\n\u003cli\u003eCost: ~AUD 1.1bn compliance spend (2024)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eWealth Management and Investment Advisory\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cpanz group offers wealth management and investment advisory services covering asset protection retirement planning for retail high-net-worth institutional clients delivered by licensed advisers product teams.\u003e\u003cpthese services generated fee income tied to aum of about a billion as sept diversifying net interest and contributing materially non-interest revenue.\u003e\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eServices: asset protection, retirement, investment mgmt\u003c\/li\u003e\n\u003cli\u003eChannels: licensed advisers, product teams\u003c\/li\u003e\n\u003cli\u003eAUM: ~A$175bn (30 Sep 2025)\u003c\/li\u003e\n\u003cli\u003eRevenue: fee-based, diversifies interest income\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/pthese\u003e\u003c\/panz\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eANZ: A$175bn AUM, A$650bn transaction balances, US$120bn trade finance, heavy digital \u0026amp; compliance\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eANZ originates credit (mortgages, loans), runs transaction banking (A$650bn balances; US$120bn trade finance 2024), invests \u0026gt;A$500m\/yr in digital (2.7m mobile users FY2024), spends ~A$1.1bn on compliance (2024), and manages A$175bn AUM (30 Sep 2025) in wealth fees.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eActivity\u003c\/th\u003e\n\u003cth\u003eKey number\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eTransaction banking\u003c\/td\u003e\n\u003ctd\u003eA$650bn balances\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTrade finance\u003c\/td\u003e\n\u003ctd\u003eUS$120bn (2024)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDigital spend\u003c\/td\u003e\n\u003ctd\u003e\u0026gt;A$500m\/yr\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMobile users\u003c\/td\u003e\n\u003ctd\u003e2.7m (FY2024)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCompliance spend\u003c\/td\u003e\n\u003ctd\u003e~A$1.1bn (2024)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAUM\u003c\/td\u003e\n\u003ctd\u003eA$175bn (30 Sep 2025)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003ch2\u003e\n\u003cspan style=\"color: #3BB77E;\"\u003eFull Version Awaits\u003c\/span\u003e\u003cbr\u003e Business Model Canvas\u003c\/h2\u003e\n\u003cp\u003eThe preview shown is the actual ANZ Group Holdings Business Model Canvas you'll receive-no mockups or samples. Upon purchase, you'll download this exact, fully editable document in Word and Excel formats, formatted and structured exactly as shown. The complete file includes all sections and content visible in the preview, ready for presentation, analysis, or customization. We deliver transparency: what you see is what you get.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Explore-Preview.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eR\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eesources\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCapital Reserves and Liquidity Buffers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eANZ Group held a CET1 (Common Equity Tier 1) ratio of 11.9% at 31 Dec 2025, a core buffer that underpins regulatory compliance and absorbs losses during downturns.\u003c\/p\u003e\n\u003cp\u003eThe group maintained high liquidity with an LCR (Liquidity Coverage Ratio) of 142% and strong wholesale funding buffers, ensuring short-term obligations and lending across its diversified portfolio remain supported in stress scenarios.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDigital Infrastructure and ANZ Plus Ecosystem\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eThe ANZ Plus proprietary tech stack and ecosystem underpin a key competitive asset, enabling ANZ Group to cut digital lead times - ANZ reported in FY2024 that digital active customers rose to 4.6m and mobile transaction volumes grew 22% year-on-year, reflecting faster product releases versus legacy peers.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eHuman Capital and Specialized Expertise\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eANZ employs ~39,000 staff globally (FY2024), including data scientists, risk analysts and relationship managers whose industry expertise underpins institutional deal execution and product innovation; this intellectual capital helped generate A$21.4bn statutory net profit for FY2024. Continuous training and hiring-ANZ increased tech headcount by ~8% in 2024 and committed A$1.2bn to digital and capability investment over 2023-2025-keeps the bank competitive in fast-changing tech and regulatory environments.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eBrand Equity and Market Reputation\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eThe ANZ brand is a high-value intangible asset signaling stability, trust and regional expertise across Australia and New Zealand, supporting A$333 billion in customer deposits and A$72 billion in institutional client assets as of FY2024.\u003c\/p\u003e\n\u003cp\u003eConsistent service delivery and public ESG commitments (ANZ reported a 28% reduction in operational emissions vs 2019 by 2024) underpin deposit attraction and success in winning large institutional mandates.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eSupports A$333bn customer deposits (FY2024)\u003c\/li\u003e\n\u003cli\u003eDrives A$72bn institutional assets (FY2024)\u003c\/li\u003e\n\u003cli\u003e28% operational emissions reduction vs 2019 (2024)\u003c\/li\u003e\n\u003cli\u003eKey for trust, retention, and mandate wins\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eExtensive Data Sets and Analytics Capabilities\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eANZ holds proprietary data on ~8 million customers across Australia and New Zealand and transactional flows worth hundreds of billions AUD; applying machine learning to this data improves risk-based pricing, cuts default detection time, and boosts cross-sell relevance.\u003c\/p\u003e\n\u003cp\u003eBy 2025 ANZ reports ~20% of retail sales influenced by analytics-driven offers and a 15-25% reduction in fraud loss where ML models are deployed.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e~8M customers, hundreds of billions AUD transactions\u003c\/li\u003e\n\u003cli\u003e20% retail sales via analytics-driven offers (2025)\u003c\/li\u003e\n\u003cli\u003e15-25% fraud loss reduction with ML\u003c\/li\u003e\n\u003cli\u003eBetter risk pricing, faster detection, higher personalization\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eANZ: Strong capital, A$333bn deposits, A$21.4bn profit, 4.6M digital users, ML cuts fraud\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eANZ's key resources: CET1 11.9% (31 Dec 2025), LCR 142% (2025), A$333bn deposits \u0026amp; A$72bn institutional assets (FY2024), ~8M customers, ~39,000 staff, A$21.4bn net profit (FY2024), digital customers 4.6M (FY2024), 20% retail sales analytics-driven (2025), 15-25% fraud loss cut via ML.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003eValue\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eCET1\u003c\/td\u003e\n\u003ctd\u003e11.9% (31‑Dec‑2025)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eLCR\u003c\/td\u003e\n\u003ctd\u003e142% (2025)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCustomer deposits\u003c\/td\u003e\n\u003ctd\u003eA$333bn (FY2024)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eInstitutional assets\u003c\/td\u003e\n\u003ctd\u003eA$72bn (FY2024)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCustomers\u003c\/td\u003e\n\u003ctd\u003e~8M\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eStaff\u003c\/td\u003e\n\u003ctd\u003e~39,000 (FY2024)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eNet profit\u003c\/td\u003e\n\u003ctd\u003eA$21.4bn (FY2024)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDigital active\u003c\/td\u003e\n\u003ctd\u003e4.6M (FY2024)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAnalytics impact\u003c\/td\u003e\n\u003ctd\u003e20% retail sales (2025)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFraud reduction\u003c\/td\u003e\n\u003ctd\u003e15-25% (ML deployed)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eV\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003ealue Propositions\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eSeamless and Intuitive Digital Banking\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eANZ Plus delivers a mobile-first banking app that simplifies personal finance with real-time spending insights, automated savings goals and layered security; by 2025 ANZ reported over 300,000 ANZ Plus sign-ups and a 22% year-on-year digital engagement rise, meeting demand for frictionless banking among digital-native users.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eRegional Connectivity and Trade Expertise\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eANZ leverages its physical presence in 30+ markets across the Asia‑Pacific and A\/NZ, using local teams and on‑the‑ground trade desks to deliver integrated banking, streamlined cross‑border payments and trade finance; in FY2025 ANZ reported A$12.4bn in transaction banking revenue and processed over US$350bn in cross‑border flows, helping clients reduce settlement times and scale international trade.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eSustainable Finance and ESG Leadership\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eANZ offers green bonds, sustainability-linked loans, and environmental-risk advisory to help corporates and institutions shift to lower-carbon models; in FY2024 ANZ committed A$25.6bn to sustainable finance and aimed for A$50bn by 2030, aligning capital with client net-zero plans.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eComprehensive Wealth and Advisory Solutions\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eANZ provides end-to-end banking and wealth services-from everyday accounts to advised investment portfolios and pension planning-supporting clients as needs grow; as of FY2025 ANZ managed ~A$240bn in customer assets under administration, reinforcing scale for long-term security.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eIntegrated services: retail to private wealth\u003c\/li\u003e\n\u003cli\u003eAccess to certified advisors nationwide\u003c\/li\u003e\n\u003cli\u003e~A$240bn assets under administration (FY2025)\u003c\/li\u003e\n\u003cli\u003eSupports lifecycle needs: savings, growth, retirement\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eReliability and Financial Stability\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eANZ Group Holdings, as a top regional bank, offers depositors and corporates the security of a well-capitalized institution-APRA CET1 ratio 12.0% and total capital ratio 15.8% at 30 Sep 2025-backed by \u0026gt;170 years of operating history and systemic‑important status in Australia\/New Zealand.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eAPRA CET1 12.0% (30 Sep 2025)\u003c\/li\u003e\n\u003cli\u003eTotal capital ratio 15.8% (30 Sep 2025)\u003c\/li\u003e\n\u003cli\u003eSystemically important bank designation\u003c\/li\u003e\n\u003cli\u003e170+ years operating history\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eANZ: Digital-first growth, A$12.4bn transaction banking, A$240bn AUA, strong capital\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eANZ delivers digital-first retail banking (ANZ Plus: 300k+ sign-ups, 22% YoY engagement growth by 2025), regional transaction banking (A$12.4bn revenue FY2025; US$350bn cross-border flows), sustainable finance (A$25.6bn committed FY2024; A$50bn target by 2030) and A$240bn AUA, backed by APRA CET1 12.0% and total capital 15.8% (30 Sep 2025).\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003eValue\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eANZ Plus sign-ups (2025)\u003c\/td\u003e\n\u003ctd\u003e300,000+\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDigital engagement YoY (2025)\u003c\/td\u003e\n\u003ctd\u003e22%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTransaction banking revenue (FY2025)\u003c\/td\u003e\n\u003ctd\u003eA$12.4bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCross-border flows processed\u003c\/td\u003e\n\u003ctd\u003eUS$350bn+\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSustainable finance committed (FY2024)\u003c\/td\u003e\n\u003ctd\u003eA$25.6bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAUA (FY2025)\u003c\/td\u003e\n\u003ctd\u003eA$240bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAPRA CET1 (30 Sep 2025)\u003c\/td\u003e\n\u003ctd\u003e12.0%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTotal capital ratio (30 Sep 2025)\u003c\/td\u003e\n\u003ctd\u003e15.8%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eustomer Relationships\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePersonalized Institutional Relationship Management\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eDedicated relationship managers serve ANZ Group Holdings' high-value corporate and institutional clients, delivering bespoke advice and structures-ANZ reported A$49.5bn in institutional assets under management in FY2024-so teams focus on industry-specific credit, FX, and capital markets solutions. Consistent quarterly reviews and tailored deals drive long-term loyalty, with institutional deposit balances rising 6% year-on-year to A$72.3bn in 2024.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eSelf-Service Digital Empowerment\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eFor ANZ Group Holdings' retail segment, self-service digital tools let customers manage accounts, payments, and loans independently; 2024 app metrics show 6.8 million active mobile users and 72% of retail transactions handled digitally. AI chatbots and expanded FAQs deliver instant support-chatbot resolution rates rose to 58% in 2024-reducing branch visits and aiming to shift 80% of routine tasks away from human agents.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eOmnichannel Support and Accessibility\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eANZ maintains omnichannel support-digital app, 24\/7 phone, and 300+ branches as of FY2024-letting customers switch seamlessly between channels; 68% of retail customers used both digital and branch services in 2024, and secure in-app messaging handled 12m interactions that year, reinforcing consistent experience, trust, and accessibility across touchpoints.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCommunity Engagement and Social Impact\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eANZ runs financial literacy programs and funds local initiatives-reaching over 120,000 Australians in 2024 via school workshops and community grants-humanizing the brand and showing social responsibility beyond banking.\u003c\/p\u003e\n\u003cp\u003eThese investments boost community financial wellbeing, supporting long-term brand affinity and contributing to reputational metrics; ANZ reported a 6% YoY improvement in community trust scores in FY2024.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e120,000+ people reached in 2024\u003c\/li\u003e\n\u003cli\u003eSchool workshops and community grants\u003c\/li\u003e\n\u003cli\u003e6% YoY rise in community trust (FY2024)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eProactive Financial Health Monitoring\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eThe bank uses data analytics to send proactive alerts-upcoming bill reminders, tailored saving tips, and fraud warnings-helping shift ANZ from a passive utility to an active financial partner; in 2024 ANZ reported 2.1m customers using digital insights features and a 15% reduction in alerted fraud losses year-over-year.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e2.1m users of digital insights (2024)\u003c\/li\u003e\n\u003cli\u003e15% YoY drop in alerted fraud losses (2024)\u003c\/li\u003e\n\u003cli\u003eAutomated bill reminders and savings nudges\u003c\/li\u003e\n\u003cli\u003eReal-time fraud detection alerts\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eANZ: A$49.5bn institutional AUM, 6.8m app users, cutting fraud 15% and boosting trust 6%\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eANZ uses dedicated RM teams for corporates (A$49.5bn AUM FY2024) and digital-first retail service (6.8m app users; 72% digital transactions), plus omnichannel support (300+ branches) and community programs (120,000 people reached FY2024) to drive loyalty, reduce fraud (15% YoY drop) and boost trust (6% YoY).\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eInstitutional AUM\u003c\/td\u003e\n\u003ctd\u003eA$49.5bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRetail app users\u003c\/td\u003e\n\u003ctd\u003e6.8m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDigital transaction share\u003c\/td\u003e\n\u003ctd\u003e72%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eBranches\u003c\/td\u003e\n\u003ctd\u003e300+\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCommunity reach\u003c\/td\u003e\n\u003ctd\u003e120,000\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFraud loss change\u003c\/td\u003e\n\u003ctd\u003e-15% YoY\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCommunity trust\u003c\/td\u003e\n\u003ctd\u003e+6% YoY\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003ehannels\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eANZ Plus Mobile Application\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eThe ANZ Plus mobile app is ANZ Group's primary digital channel for retail growth, driving 65% of new retail account openings in FY2024 and handling over 70% of daily transactions for digital-first customers. It centralises account opening, payments, and goal-based savings, and receives fortnightly updates-ANZ released 24 feature upgrades in 2024-to meet mobile-first consumer expectations.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePhysical Branch and ATM Network\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eANZ maintains a strategic network of ~350 customer-facing branches and 3,000+ ATMs across Australia and New Zealand (2025), supporting complex advisory services and cash-heavy business needs while anchoring local presence for high-value relationship building. These sites complement digital channels-branches handle 60% of SME complex consultations-and ATMs deliver 24\/7 cash access, processing ~200 million withdrawals annually.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eInternet Banking Portal\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eThe ANZ desktop internet banking portal serves retail, SME and corporate clients with advanced tools for bulk payments, FX international transfers and detailed reporting, handling an estimated 45% of business transaction volumes in 2024 and supporting over A$1.2 trillion in transaction value annually. It remains a vital SME\/corporate touchpoint, reducing manual reconciliation time by ~30% and enabling batch payrolls, supplier bulk uploads and multi‑currency payment workflows.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eThird-Party Brokers and Intermediaries\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eANZ uses a wide network of mortgage brokers and financial intermediaries to distribute home loans and insurance, which in 2025 accounted for about 45% of its new residential lending originations, expanding market reach and customer advice capacity.\u003c\/p\u003e\n\u003cp\u003eManaging broker relationships is key to defending ANZ's roughly 20% share of the Australian home loan market and to keeping acquisition costs and churn low.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e~45% of new residential lending via brokers (2025)\u003c\/li\u003e\n\u003cli\u003e~20% national home loan market share (ANZ, 2025)\u003c\/li\u003e\n\u003cli\u003eBrokers cut acquisition cost vs branches by ~25%\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eInstitutional Sales and Trading Desks\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eThe bank runs dedicated institutional sales and trading desks serving pension funds, hedge funds, sovereign wealth funds and corporates, handling \u0026gt;US$120bn in annual FX flows, ~US$40bn in commodities notional and leading ANZ's debt capital markets placements (ANZ arranged ~A$18bn of bonds in 2024).\u003c\/p\u003e\n\u003cp\u003eThese desks supply market expertise, principal liquidity and execution platforms for high-volume, cross-border FX, commodity and debt trades, enabling clients to implement complex hedging and financing strategies.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e~US$120bn annual FX flow\u003c\/li\u003e\n\u003cli\u003e~US$40bn commodities notional\u003c\/li\u003e\n\u003cli\u003eA$18bn bonds arranged in 2024\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eANZ's omnichannel reach: app-led retail, branches for SMEs, desktop business \u0026amp; strong institutional flows\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eANZ's channels mix: ANZ Plus app drives 65% of new retail accounts (FY2024) and \u0026gt;70% daily transactions; ~350 branches + 3,000+ ATMs (2025) handle 60% SME complex consults and ~200M withdrawals\/yr; desktop banking covers ~45% business transaction volumes and A$1.2T value (2024); brokers originate ~45% new residential lending (2025); institutional desks: US$120B FX, US$40B commodities, A$18B bonds (2024).\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eChannel\u003c\/th\u003e\n\u003cth\u003eKey metric\u003c\/th\u003e\n\u003cth\u003eYear\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eANZ Plus app\u003c\/td\u003e\n\u003ctd\u003e65% new accounts; \u0026gt;70% daily txns\u003c\/td\u003e\n\u003ctd\u003eFY2024\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eBranches\/ATMs\u003c\/td\u003e\n\u003ctd\u003e~350 branches; 3,000+ ATMs; 200M withdrawals\u003c\/td\u003e\n\u003ctd\u003e2025\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDesktop banking\u003c\/td\u003e\n\u003ctd\u003e45% business txns; A$1.2T value\u003c\/td\u003e\n\u003ctd\u003e2024\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eBrokers\u003c\/td\u003e\n\u003ctd\u003e45% new residential lending; ~20% home loan share\u003c\/td\u003e\n\u003ctd\u003e2025\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eInstitutional desks\u003c\/td\u003e\n\u003ctd\u003eUS$120B FX; US$40B commodities; A$18B bonds\u003c\/td\u003e\n\u003ctd\u003e2024\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eustomer Segments\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eRetail Consumers and Households\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eThis segment covers individuals needing everyday banking-savings, credit cards and residential mortgages-with ANZ targeting young adults via ANZ Plus and families via home equity products. As of FY2024 ANZ reported ~6.8 million retail customers in Australia and New Zealand and ~A$220 billion in retail lending, emphasizing reliable, easy-to-use services to meet personal financial goals.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eSmall to Medium Enterprises (SMEs)\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eSmall and medium enterprises (SMEs) are a core ANZ segment, needing specialised lending, equipment finance and merchant payments; ANZ reported A$19.6bn in SME lending and A$3.2bn in business transaction deposits for FY2024, supporting ~320,000 small business customers across Australia and New Zealand. ANZ offers tailored credit lines, asset finance and payments platforms to help firms scale and manage regional economic shifts, with dedicated relationship teams and digital tools driving 8% YoY growth in SME revenue in 2024.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eLarge Corporate and Institutional Clients\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eLarge corporate and institutional clients-multinationals, government bodies, and big banks-require syndicated lending, project finance, and global liquidity solutions; ANZ reported A$6.9bn in corporate loan balances and A$2.3bn in project finance exposures as of FY2024, using its Asia-Pacific network to support cross-border capital and treasury needs.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eHigh-Net-Worth Individuals (Private Banking)\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eHigh-net-worth individuals and families use ANZ private banking for personalized wealth management, estate planning, and bespoke investments focused on capital preservation and intergenerational transfer.\u003c\/p\u003e\n\u003cp\u003eANZ served ~NZD 110bn in wealth assets in 2024 across Australasia; private banking emphasizes discretion, tailored strategies, and multi‑generation estate solutions.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003ePersonalized wealth \u0026amp; estate planning\u003c\/li\u003e\n\u003cli\u003eBespoke investment opportunities\u003c\/li\u003e\n\u003cli\u003eDiscretion via private banking units\u003c\/li\u003e\n\u003cli\u003eFocus: capital preservation, long-term transfer\u003c\/li\u003e\n\u003cli\u003e~NZD 110bn wealth AUM (2024)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAgribusiness and Rural Clients\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eANZ serves farmers and agribusinesses across Australia and New Zealand, recognising the primary sector's ~3% contribution to AU GDP and NZ's 4% (2024); the bank offers seasonal lending, commodity hedging, and rural succession planning tailored to cyclical cashflows.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eSeasonal finance: crop cycles, livestock cashflow\u003c\/li\u003e\n\u003cli\u003eCommodity hedging: grain, dairy, beef risk tools\u003c\/li\u003e\n\u003cli\u003eSuccession planning: land transfer, tax planning\u003c\/li\u003e\n\u003cli\u003e2024 exposure: ANZ reported ~A$15bn agribusiness lending\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eANZ FY24: 6.8M retail customers, A$220bn loans, NZD110bn AUM - broad banking reach\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eANZ serves ~6.8m retail customers, A$220bn retail loans; ~320k SME clients, A$19.6bn SME lending; A$6.9bn corporate loans, A$2.3bn project finance; ~NZD110bn wealth AUM; A$15bn agribusiness lending (FY2024).\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSegment\u003c\/th\u003e\n\u003cth\u003eMetric (FY2024)\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eRetail\u003c\/td\u003e\n\u003ctd\u003e6.8m; A$220bn loans\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSME\u003c\/td\u003e\n\u003ctd\u003e320k; A$19.6bn lending\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCorporate\u003c\/td\u003e\n\u003ctd\u003eA$6.9bn loans\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWealth\u003c\/td\u003e\n\u003ctd\u003eNZD110bn AUM\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAgribusiness\u003c\/td\u003e\n\u003ctd\u003eA$15bn lending\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eost Structure\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePersonnel and Talent Management Expenses\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003ePersonnel and talent costs are ANZ Group Holdings' largest operational expense, with staff expenses of A$4.9bn in FY2024 (about 36% of operating expenses), covering salaries for risk, tech, and relationship teams plus training and development.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eTechnology and Digital Transformation Investment\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cpanz group allocates substantial capital to digital platforms core banking maintenance and cybersecurity-anz reported nzd on technology transformation in fy2024 including cloud software licensing r for anz plus. continuous investment-roughly of operating expenses-boosts efficiency defends against disruption with ongoing spend security upgrades driving recurring costs.\u003e\n\u003c\/panz\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePhysical Infrastructure and Branch Operations\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eOperating ANZ Group Holdings' physical network-over ~1,000 branches and offices across Australia, New Zealand and Asia as of FY2024-creates substantial fixed costs for real estate, utilities and maintenance; ANZ reported premises and equipment expenses of AUD 1.1bn in FY2024. Even as ANZ reduced branch counts to lower footprint, these locations plus a nationwide ATM network (tens of thousands of cash access points via partners) remain material fixed costs to the cost structure.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eRegulatory Compliance and Legal Costs\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eANZ spends materially on compliance across Australia, New Zealand and Asia-AML systems, internal audit and legal teams-totaling an estimated AU$1.1-1.3bn annually in 2024 (about 7-9% of operating expenses); these costs are unavoidable to keep banking licences across jurisdictions.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e~AU$1.1-1.3bn compliance run-rate (2024)\u003c\/li\u003e\n\u003cli\u003e7-9% of operating costs\u003c\/li\u003e\n\u003cli\u003eCovers AML systems, internal audit, legal\u003c\/li\u003e\n\u003cli\u003eMandatory to retain multi-jurisdiction licences\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCredit Impairment and Risk Provisions\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eANZ must set aside provisions for expected credit losses; at FY2025 ANZ Group reported A$3.6bn of impairment charges year-to-date, driven by higher rates and sector stress.\u003c\/p\u003e\n\u003cp\u003eProvisions vary with macro factors-RBA cash rate moves and unemployment shifts-and robust credit-risk models preserve profitability and CET1 capital ratios.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eA$3.6bn impairment charges FY2025\u003c\/li\u003e\n\u003cli\u003eProvisions rise with higher interest rates\u003c\/li\u003e\n\u003cli\u003eUnemployment increases lift expected losses\u003c\/li\u003e\n\u003cli\u003eCredit-risk models protect CET1 capital\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eANZ cost breakdown: Personnel A$4.9bn, impairments A$3.6bn, tech \u0026amp; compliance rising\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eANZ's main costs are personnel (A$4.9bn FY2024), tech \u0026amp; transformation (NZD1.1bn FY2024; ~10-12% of operating costs), premises (A$1.1bn FY2024), compliance (~A$1.1-1.3bn 2024) and credit impairments (A$3.6bn YTD FY2025).\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003eAmount\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003ePersonnel\u003c\/td\u003e\n\u003ctd\u003eA$4.9bn FY2024\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTech \u0026amp; transformation\u003c\/td\u003e\n\u003ctd\u003eNZD1.1bn FY2024\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePremises\u003c\/td\u003e\n\u003ctd\u003eA$1.1bn FY2024\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCompliance\u003c\/td\u003e\n\u003ctd\u003eA$1.1-1.3bn 2024\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eImpairments\u003c\/td\u003e\n\u003ctd\u003eA$3.6bn YTD FY2025\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eR\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eevenue Streams\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eNet Interest Income from Lending\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eNet interest income is ANZ Group Holdings' main revenue driver, earned from the spread between loan yields and deposit costs-ANZ reported NZD 10.9 billion net interest income for FY2024 (year ended Sept 30, 2024), driven by residential mortgages, commercial loans and institutional credit. This stream reacts strongly to RBA cash rate moves (13 hikes since Apr 2022 to a 4.35% peak in 2024) and competitive deposit pricing pressures.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eFee and Commission Income\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eANZ earns material fee and commission income-A$4.2bn in FY2024 from fees, cards and transaction services-covering account maintenance, credit-card merchant fees and processing charges.\u003c\/p\u003e\n\u003cp\u003eCommissions from third-party product distribution and wealth management added about A$1.1bn in FY2024, giving ANZ diversified non‑interest revenue less tied to rate swings.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eInstitutional Advisory and Transaction Fees\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eANZ Group earns substantial advisory and transaction fees-notably A$1.2bn in investment banking and markets fees in FY2024-from M\u0026amp;A advice and debt capital markets structuring for corporates and institutions. Transaction banking, including trade finance and liquidity management, delivered recurring fee income of about A$850m in FY2024, leveraging ANZ's expertise in complex financial engineering.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eForeign Exchange and Trading Income\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eANZ earns foreign exchange and trading income via FX trading, commodity hedging, and interest-rate derivatives as part of its financial markets book, facilitating client flows while netting proprietary positions; FY2024 markets income for ANZ's Institutional division was about AUD 1.15bn, reflecting high sensitivity to global rates and FX volatility.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eClient facilitation plus prop trading\u003c\/li\u003e\n\u003cli\u003eIncludes FX, commodities, rate derivatives\u003c\/li\u003e\n\u003cli\u003eFY2024 markets income ≈ AUD 1.15bn\u003c\/li\u003e\n\u003cli\u003eVolatile-driven by global rates, FX moves, volumes\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eWealth Management and Insurance Premiums\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eThe group earns fees by managing A$239 billion in assets under management (FY2024) and collects management fees typically 0.4-1.2% of AUM, plus insurance premiums from life, general and income protection lines totaling A$3.1bn in FY2024, supporting ANZ's push to offer a full-service financial platform.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eA$239bn AUM (FY2024)\u003c\/li\u003e\n\u003cli\u003eManagement fees ~0.4-1.2% of AUM\u003c\/li\u003e\n\u003cli\u003eA$3.1bn insurance premiums (FY2024)\u003c\/li\u003e\n\u003cli\u003eSupports holistic client lifecycle revenue\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eBank's FY24: NZD10.9bn NII fuels diversified fees, AUM A$239bn, insurance A$3.1bn\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eNet interest income dominates (NZD 10.9bn FY2024) from mortgages, commercial and institutional lending; fee \u0026amp; commission income A$4.2bn (FY2024); wealth\/distribution A$1.1bn; markets\/investment banking ~A$1.15bn; transaction banking ~A$850m; AUM A$239bn (fees 0.4-1.2%); insurance premiums A$3.1bn.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eStream\u003c\/th\u003e\n\u003cth\u003eFY2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eNet interest income\u003c\/td\u003e\n\u003ctd\u003eNZD 10.9bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFees \u0026amp; commissions\u003c\/td\u003e\n\u003ctd\u003eA$4.2bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWealth\u003c\/td\u003e\n\u003ctd\u003eA$1.1bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMarkets \u0026amp; IBD\u003c\/td\u003e\n\u003ctd\u003eA$1.15bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTransaction banking\u003c\/td\u003e\n\u003ctd\u003eA$850m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAUM\u003c\/td\u003e\n\u003ctd\u003eA$239bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eInsurance\u003c\/td\u003e\n\u003ctd\u003eA$3.1bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e","brand":"Value Chain Analysis","offers":[{"title":"Default Title","offer_id":57357694959947,"sku":"anz-business-model-canvas","price":10.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1049\/6776\/6347\/files\/anz-canvas-business-model.webp?v=1779124001","url":"https:\/\/valuechainanalysis.com\/products\/anz-business-model-canvas","provider":"Value Chain Analysis","version":"1.0","type":"link"}