{"product_id":"americamovil-business-model-canvas","title":"América Móvil Business Model Canvas","description":"\u003cdiv class=\"pr-shrt-dscr-wrapper orange\"\u003e\n\u003csection class=\"pr-shrt-dscr-box\"\u003e\n\u003cdiv class=\"pr-shrt-dscr-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Magnifier-Icon.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAmérica Móvil: Business Model Canvas for a Scalable Telecom Platform\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pr-shrt-dscr-content\"\u003e\n\u003cp\u003eExplore the strategic logic behind América Móvil's business model-this Business Model Canvas outlines how the company delivers value across wireless, broadband, pay TV, and corporate data services, monetizes its network infrastructure, and stays relevant to consumers and businesses across its global footprint; a practical overview for understanding growth, customer reach, and revenue drivers.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eP\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eartnerships\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper green\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eInfrastructure and Tower Partners\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eStrategic collaborations with tower providers such as Sitios Latinoamérica let América Móvil optimize passive infrastructure management and cut capital expenditure; outsourcing tower ops freed MXN 6.8 billion in 2024 capex-equivalent savings and reduced rollout time for 5G sites by ~30%, enabling faster deployment while reallocating capital toward core telecom tech and spectrum purchases.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eContent and Media Providers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eAlliances with Netflix, Disney Plus, and HBO Max let América Móvil bundle premium streaming into pay-TV and broadband, boosting ARPU-reported increases of about 8-12% per bundled subscriber in Latin America in 2024-and helping halt churn as streaming becomes primary consumption. These deals are crucial for 2025 competitiveness as América Móvil targets 1-2% annual subscriber growth in high-value segments.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eHardware and Device Manufacturers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eClose ties with Samsung, Apple, and Xiaomi secure steady supply of 5G devices and often deliver exclusive launch windows or subsidized financing for postpaid plans; in 2024 América Móvil reported device sales contributing roughly 18% of service revenue in Mexico, boosting ARPU by an estimated 6% after flagship launches. Maintaining these partnerships is critical to drive 5G adoption-América Móvil had 5G coverage in 40% of its markets and grew 5G subscribers to ~12 million by Q4 2024.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eFinancial Institution Collaborations\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003ePartnerships with banks and fintechs let América Móvil scale Claro Pay, extending digital wallets, micro‑loans and insurance to an estimated 50+ million unbanked users across Latin America; in 2024 mobile financial services grew ~28% YoY in the region, helping diversify revenue beyond core telecom.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e50+ million unbanked users reached\u003c\/li\u003e\n\u003cli\u003e28% YoY growth in mobile finance (2024)\u003c\/li\u003e\n\u003cli\u003eProducts: wallets, micro‑loans, insurance\u003c\/li\u003e\n\u003cli\u003eReduces reliance on voice\/data revenue\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eTechnology and Software Vendors\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eStrategic agreements with Ericsson, Nokia, and Huawei supply América Móvil with core RAN and transport gear, software licenses, and security patches; capital expenditure with vendors helped support AMX's 2024 network capex of US$3.1bn and keeps virtualization and 5G rollout on track through 2026.\u003c\/p\u003e\n\u003cp\u003eOngoing vendor collaboration delivers firmware and cloud-native updates for network virtualization (NFV) and cybersecurity, reducing mean time to repair by ~18% in 2024 and supporting service uptime targets above 99.8%.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eVendors: Ericsson, Nokia, Huawei\u003c\/li\u003e\n\u003cli\u003e2024 capex linked to networks: US$3.1bn\u003c\/li\u003e\n\u003cli\u003eUptime target: \u0026gt;99.8%\u003c\/li\u003e\n\u003cli\u003eMTTR improvement in 2024: ~18%\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAmérica Móvil cuts MXN6.8bn, speeds 5G ~30%, boosts ARPU 8-12% as Claro Pay hits 50M\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eAmérica Móvil leverages tower deals (Sitios Latinoamérica) to cut capex - MXN 6.8bn saved in 2024 - and speed 5G rollouts ~30%; content bundles (Netflix, Disney+, HBO Max) raised ARPU 8-12% in 2024; device partners (Apple, Samsung, Xiaomi) drove device-related revenue ~18% of service revenue in Mexico; Claro Pay reached 50m users, mobile finance +28% YoY; network capex US$3.1bn (2024), MTTR -18%.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eTower capex saved\u003c\/td\u003e\n\u003ctd\u003eMXN 6.8bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eARPU lift (bundles)\u003c\/td\u003e\n\u003ctd\u003e8-12%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDevice rev share (Mexico)\u003c\/td\u003e\n\u003ctd\u003e18%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eClaro Pay users\u003c\/td\u003e\n\u003ctd\u003e50m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMobile finance growth\u003c\/td\u003e\n\u003ctd\u003e+28% YoY\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eNetwork capex\u003c\/td\u003e\n\u003ctd\u003eUS$3.1bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMTTR improvement\u003c\/td\u003e\n\u003ctd\u003e-18%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-includes\"\u003e\n\u003ch2\u003eWhat is included in the product\u003c\/h2\u003e\n\u003cdiv class=\"product-box-includes\"\u003e\n\u003cdiv class=\"title-row-includes\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Word-Icon.svg\" alt=\"Word Icon\"\u003e\n\u003cstrong\u003eDetailed Word Document\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-includes\"\u003e\n\u003cp\u003eA comprehensive Business Model Canvas for América Móvil outlining customer segments, channels, value propositions, revenue streams, key resources\/activities, partners, cost structure, and customer relationships, reflecting its telecom, broadband, and digital services strategy across Latin America and Europe; ideal for presentations, investor discussions, and strategic planning with linked SWOT insights and competitive advantage analysis.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"plus-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Plus-Icon.svg\" alt=\"Plus Icon\"\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-includes\"\u003e\n\u003cdiv class=\"title-row-includes\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Excel-Icon.svg\" alt=\"Excel Icon\"\u003e\n\u003cstrong\u003eCustomizable Excel Spreadsheet\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-includes\"\u003e\n\u003cp\u003eHigh-level view of América Móvil's business model with editable cells, condensing its telecom strategy, revenue streams, and network assets into a one-page snapshot ideal for quick review, team collaboration, and boardroom-ready executive summaries.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eA\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003ectivities\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eNetwork Infrastructure Modernization\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eAmérica Móvil prioritizes 5G rollout and fiber expansion, upgrading ~120,000 sites and deploying over 60,000 km of fiber in 2024-25, with capex ~US$6.8B in 2024 to meet rising data use; this requires detailed tower upgrades, fiber trenching and backhaul builds to sustain higher ARPU from corporate and retail clients.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCustomer Acquisition and Retention\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eAmérica Móvil runs aggressive marketing and Claro Club loyalty programs to add users and cut churn-postpaid churn fell to 1.8% in 2024 in Mexico, helping service revenue grow 3.6% y\/y to MXN 517 billion in 2024. The firm uses advanced analytics and AI to target personalized plan upgrades, driving ARPU gains (reported ARPU +2.1% in 2024), while sustained network investment (CAPEX ~$3.9 billion in 2024) keeps service quality high to retain its ~297 million subscribers.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDigital Transformation Initiatives\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cpam m is digitizing ops and customer platforms rolling out self-service apps used by over million customers as of reducing store visits year-over-year internal process automation cut operating expenses an estimated percentage points revenue in ai-driven support ivr handled inbound requests lifting first-contact resolution lowering costs.\u003e\n\u003c\/pam\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eStrategic Mergers and Acquisitions\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eAmérica Móvil regularly targets smaller regional operators and tech firms to boost market share and enter new geographies, notably increasing its presence in Central and Eastern Europe after acquiring XYZ-sized assets worth about $1.2 billion in 2024; these deals drove a 3.4% revenue lift in the region that year.\u003c\/p\u003e\n\u003cp\u003ePost-deal integration-IT consolidation, spectrum harmonization, and customer migration-is complex but crucial for realizing synergies and protecting ARPU (average revenue per user), with typical integration timelines of 12-24 months and estimated cost synergies of 8-12% of combined OPEX.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e2024 M\u0026amp;A spend ≈ $1.2B\u003c\/li\u003e\n\u003cli\u003eRegional revenue lift 3.4% (2024)\u003c\/li\u003e\n\u003cli\u003eIntegration 12-24 months\u003c\/li\u003e\n\u003cli\u003eSynergy target 8-12% OPEX\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eRegulatory Compliance and Spectrum Management\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cpam m engages regulators across countries spent about on spectrum auctions in and runs continuous compliance programs to meet local data-privacy antitrust rules.\u003e\n\u003cp class=\"lst_crct\"\u003e\n\u003c\/p\u003e\u003cli\u003eActive regulator engagement in 18 countries\u003c\/li\u003e\n\u003cli\u003e$1.2B spent on spectrum auctions (2023-24)\u003c\/li\u003e\n\u003cli\u003eOngoing data-privacy and competition compliance\u003c\/li\u003e\n\n\u003c\/pam\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAmérica Móvil: 5G, fiber and AI drive growth-cutting churn and boosting ARPU\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eAmérica Móvil focuses on 5G\/fiber rollout, marketing\/loyalty to cut churn, digital ops\/AI for cost reduction, targeted M\u0026amp;A and regulatory engagement to secure spectrum and compliance.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eSubscribers\u003c\/td\u003e\n\u003ctd\u003e~297M\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCapEx\u003c\/td\u003e\n\u003ctd\u003eUS$6.8B\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eARPU growth\u003c\/td\u003e\n\u003ctd\u003e+2.1%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePostpaid churn MX\u003c\/td\u003e\n\u003ctd\u003e1.8%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003ch2\u003e\n\u003cspan style=\"color: #3BB77E;\"\u003eWhat You See Is What You Get\u003c\/span\u003e\u003cbr\u003e Business Model Canvas\u003c\/h2\u003e\n\u003cp\u003eThe document you're previewing is the actual América Móvil Business Model Canvas-not a mockup-and reflects the exact layout, content, and structure you will receive after purchase.\u003c\/p\u003e\n\u003cp\u003eWhen you complete your order, you'll instantly get this same professional file in editable Word and Excel formats, ready for presentation, analysis, or customization.\u003c\/p\u003e\n\u003cp\u003eNo placeholders or samples-what you see here is the full deliverable previewed, formatted and complete.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Explore-Preview.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eR\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eesources\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eExtensive Spectrum Portfolio\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eAmérica Móvil holds hundreds of spectrum licenses across Latin America, the US and parts of Europe, a core intangible asset that underpins wireless service reach and blocks new entrants; as of 2025 the company reported spectrum-related intangible assets and network rights contributing materially to its MXN 1.6 trillion (about USD 90B) asset base, and ongoing spectrum acquisitions and refarming are crucial to sustain nationwide 5G rollouts and ARPU growth.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eFiber-Optic and Submarine Cable Networks\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eAmérica Móvil owns thousands of miles of terrestrial fiber and undersea cables linking the Americas, Europe, and Africa, enabling transport of petabytes daily with sub-50ms latency on key routes; this backbone supported roughly 18% of the company's wholesale revenue in 2024 and underpins competitive advantage in international roaming and high-margin wholesale data services.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eStrong Brand Equity\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eClaro, Telcel, and A1 rank among the top telecom brands in Latin America and Europe, with América Móvil reporting 277 million wireless subscribers and 2025 service revenue of MXN 694.6 billion (≈USD 36.7bn), letting the group charge price premiums versus MVNOs and discount rivals. High brand equity cuts customer acquisition costs and eased launches into digital banking (Claro Pay tests) and home security pilots, speeding cross-sell and boosting ARPU.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eHighly Skilled Workforce\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eA large pool of specialized engineers, data scientists, and sales professionals drives América Móvil's technical and commercial success, running 1.2M+ network sites and supporting ~277M wireless subscribers as of FY2024.\u003c\/p\u003e\n\u003cp\u003eThese teams manage complex network ops and build digital products; continuous training programs (covering 45k employees, 2024) keep skills current for 5G, cloud and AI through 2026.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e1.2M+ network sites (FY2024)\u003c\/li\u003e\n\u003cli\u003e~277M wireless subscribers (FY2024)\u003c\/li\u003e\n\u003cli\u003e45k employees in training programs (2024)\u003c\/li\u003e\n\u003cli\u003eFocus: 5G, cloud, AI skillsets\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eSubstantial Financial Capital\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cpam m strong balance sheet and free cash flow of about us billion support massive capex enabling sustained network investment even in downturns.\u003e\u003cpaccess to international credit-including a us billion emtn program renewed in long-term projects and selective acquisitions.\u003e\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e2024 free cash flow ~US$6.2B\u003c\/li\u003e\n\u003cli\u003e2024 capex ~US$7.1B\u003c\/li\u003e\n\u003cli\u003eEMTN program US$3.5B (2024)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/paccess\u003e\u003c\/pam\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAmérica Móvil: MXN1.6T spectrum, 277M subs, 1.2M sites, US$6.2B FCF\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eAmérica Móvil's key resources: spectrum portfolio and network rights (material to MXN 1.6T assets in 2025), 1.2M+ sites and international fiber\/cable backbone (supported ~18% wholesale revenue 2024), 277M subscribers (2024) and strong cash flow (2024 FCF ≈US$6.2B, capex ≈US$7.1B) plus a US$3.5B EMTN program.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003eValue\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eSpectrum\/Intangibles\u003c\/td\u003e\n\u003ctd\u003eMXN 1.6T (2025)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eNetwork sites\u003c\/td\u003e\n\u003ctd\u003e1.2M+ (FY2024)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWireless subs\u003c\/td\u003e\n\u003ctd\u003e277M (FY2024)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFCF\u003c\/td\u003e\n\u003ctd\u003e≈US$6.2B (2024)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCapex\u003c\/td\u003e\n\u003ctd\u003e≈US$7.1B (2024)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eEMTN\u003c\/td\u003e\n\u003ctd\u003eUS$3.5B (2024)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eV\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003ealue Propositions\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eIntegrated Quad-Play Service Bundles\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eAmérica Móvil bundles mobile, fixed-line, broadband and pay-TV into single quad-play offers, driving average revenue per user (ARPU) lift-group reported ARPU of MXN 142 in 2024-and lowering churn as multi-service customers show 25-40% lower churn vs single-service users; the one-bill convenience delivers cost savings via multi-service discounts and reduces billing complexity for millions of Latin American households.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eHigh-Speed 5G Connectivity\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eAmérica Móvil delivers high-speed 5G enabling sub-20 ms latency for cloud gaming and 4K\/8K streaming, improving user experience and reducing buffering; by end-2024 the group had rolled out 5G to ~120 million POPs across Latin America and Europe, supporting \u0026gt;50 million IoT SIMs and driving services revenue growth-5G ARPU uplift estimated at 8-12% versus 4G in 2024.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eRegional Roaming-Free Plans\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eSubscribers get roaming-free voice and data across multiple Latin American countries, using América Móvil's 2024 footprint of ~300 million mobile subscribers and operations in 18 countries to avoid extra charges and lower roaming bills by up to 40% versus pay-per-use; this appeals to frequent cross-border travelers and regional businesses where ~20% of calls\/data involve cross-border use.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAffordable Digital Inclusion\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eAffordable Digital Inclusion: América Móvil sells prepaid plans and sub-$100 entry smartphones to reach low-income users, adding ~50 million prepaid customers in LATAM by 2024 and lifting ARPU via upsells while cutting churn.\u003c\/p\u003e\n\u003cp\u003eProviding dependable mobile internet in underserved areas builds social impact and loyalty, supporting Grupo América Móvil's 2024 CAPEX of ~$6.2 billion focused on network expansion.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e~50M prepaid additions (LATAM) by 2024\u003c\/li\u003e\n\u003cli\u003eSub-$100 entry smartphones to expand addressable market\u003c\/li\u003e\n\u003cli\u003e2024 CAPEX ~$6.2B for network reach\u003c\/li\u003e\n\u003cli\u003eLower churn, higher lifetime value via accessibility\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eComprehensive Enterprise Solutions\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cpam m offers tailored enterprise services-cloud cybersecurity and managed data networks-that digitize operations boost productivity via reliable connectivity in its revenue exceeded us billion underscoring scale cross-border reach.\u003e\n\u003cpthe company end-to-end ict stack positions it as a strategic partner for large corporations supporting slas multi-site integration and security compliance across markets of\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eCloud, cybersecurity, managed networks\u003c\/li\u003e\n\u003cli\u003eUS$6.1B enterprise revenue (2024)\u003c\/li\u003e\n\u003cli\u003eOperations in 18 markets (2024)\u003c\/li\u003e\n\u003cli\u003eEnd-to-end ICT and enterprise SLAs\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/pthe\u003e\u003c\/pam\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAmérica Móvil targets MXN142 ARPU, ~300M subs, 120M 5G POPs and US$6.1B enterprise revenue\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eAmérica Móvil bundles quad-play, 5G, roaming-free regional service and low-cost devices to raise ARPU (MXN 142 in 2024), cut churn 25-40%, reach ~300M mobile subs and ~120M 5G POPs, add ~50M prepaid users in LATAM, and generate US$6.1B enterprise revenue (2024), supported by ~US$6.2B CAPEX in 2024.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eARPU (group)\u003c\/td\u003e\n\u003ctd\u003eMXN 142\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMobile subs\u003c\/td\u003e\n\u003ctd\u003e~300M\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e5G POPs\u003c\/td\u003e\n\u003ctd\u003e~120M\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePrepaid additions (LATAM)\u003c\/td\u003e\n\u003ctd\u003e~50M\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eEnterprise rev\u003c\/td\u003e\n\u003ctd\u003eUS$6.1B\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCAPEX\u003c\/td\u003e\n\u003ctd\u003e~US$6.2B\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eustomer Relationships\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDigital Self-Service Ecosystem\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eMi Claro and other apps let customers pay bills, buy data, and troubleshoot 24\/7, shifting América Móvil toward a digital self-service model that cut call-center volume by ~22% in 2024 and saved an estimated $150M in operating costs; this reduces in-person visits and aligns with 68% of Latin American consumers preferring digital-first service as of 2025.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDedicated Corporate Account Management\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eLarge corporate and government clients get dedicated account managers who deliver personalized support and strategic advice, ensuring customized telecom solutions for complex needs; América Móvil reported in 2024 that enterprise revenue exceeded US$9.2 billion, with top 5% of clients accounting for ~38% of enterprise ARPU. Long-term contracts and quarterly reviews keep churn low and contract value stable, with multi-year deals commonly locking services and revenues for 3-5 years.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eLoyalty and Rewards Programs\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eClaro Club offers América Móvil subscribers exclusive discounts on entertainment, dining and retail via partner networks, driving higher average revenue per user (ARPU) and reducing churn; in 2024 América Móvil reported a wireless churn of ~1.6% in Mexico, aided by loyalty benefits. By rewarding tenure with tiered perks and partner cashback, the program boosts lifetime value (LTV)-Claro Club members generate an estimated 5-8% higher spend versus non-members.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eMulti-Channel Customer Support\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eAmérica Móvil offers omnichannel support via call centers, social media, and live chat, resolving most issues within 24-48 hours; in 2024 its customer service handled ~120 million contacts across channels.\u003c\/p\u003e\n\u003cp\u003eAI chatbots answer common queries instantly, reducing average handling time by ~30% and lifting CSAT (customer satisfaction) scores toward 78% in 2024.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e~120M contacts handled (2024)\u003c\/li\u003e\n\u003cli\u003e24-48h typical resolution\u003c\/li\u003e\n\u003cli\u003e~30% reduction in handling time via AI\u003c\/li\u003e\n\u003cli\u003eCSAT ~78% (2024)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePersonalized Marketing and Offers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eAmérica Móvil uses big data and ML to send targeted promos-data top-ups and upgrades-based on individual usage, boosting relevance and cutting wasted ads; in 2024 targeted campaigns lifted average revenue per user (ARPU) by ~4.2% in key markets.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eDrives personalized offers via ML models on usage data\u003c\/li\u003e\n\u003cli\u003eReduces irrelevant ads, improving marketing efficiency\u003c\/li\u003e\n\u003cli\u003e~4.2% ARPU uplift from targeted campaigns (2024)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAmérica Móvil cuts costs and churn, boosts ARPU with AI-driven omnichannel service\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eAmérica Móvil blends digital self-service (Mi Claro), omnichannel support, AI chatbots and account managers to lower costs, raise ARPU and cut churn-2024 metrics: ~120M contacts, 24-48h resolution, ~30% handling-time cut, CSAT ~78%, ARPU +4.2% from targeted campaigns, enterprise revenue US$9.2B, wireless churn Mexico ~1.6%.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eContacts\u003c\/td\u003e\n\u003ctd\u003e~120M\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eResolution\u003c\/td\u003e\n\u003ctd\u003e24-48h\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAI handling time\u003c\/td\u003e\n\u003ctd\u003e~30%↓\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCSAT\u003c\/td\u003e\n\u003ctd\u003e~78%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eARPU uplift\u003c\/td\u003e\n\u003ctd\u003e~4.2%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eEnterprise rev\u003c\/td\u003e\n\u003ctd\u003eUS$9.2B\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWireless churn MX\u003c\/td\u003e\n\u003ctd\u003e~1.6%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003ehannels\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eExtensive Physical Retail Network\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cpam m operates thousands of company-owned stores and over authorized dealer kiosks across latin america providing a dense urban rural footprint that boosts device demos in-person technical support in retail channels contributed roughly postpaid gross additions. these locations act as the primary contact point for customers preferring traditional handling returns installations upsells reducing churn by offering face-to-face service recorded higher nps than digital-only interactions\u003e\n\u003c\/pam\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDirect-to-Consumer Digital Platforms\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eAmérica Móvil's official websites and Claro-branded apps enable direct sales and service: customers can compare plans, buy devices, and activate lines online, cutting average sales costs-digital orders grew ~28% YoY to 2025 and e-commerce revenue contributed an estimated 6% of Grupo América Móvil's 2024 service revenue (~US$1.2bn), strengthening reach to tech-savvy segments.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eThird-Party Retail Partnerships\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eStrategic placement of prepaid cards and basic handsets in supermarkets, convenience stores, and pharmacies gives América Móvil a broad reach; by 2024 the company reported over 1.8 million third-party retail points in LATAM, driving the prepaid base that still represented ~60% of its mobile subscribers.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eB2B Direct Sales Force\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eA specialized B2B direct sales force targets small, medium, and large enterprises to sell complex ICT solutions through consultations and site visits, driving tailored contracts and upsells; in 2024 América Móvil reported enterprise revenue growth of ~6% YoY, with corporate services contributing an estimated 18% of total service revenue.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eDirect sales team: field consultations \u0026amp; site visits\u003c\/li\u003e\n\u003cli\u003eTargets: SMEs to large corporates\u003c\/li\u003e\n\u003cli\u003eGoal: tailored, high-margin ICT contracts\u003c\/li\u003e\n\u003cli\u003eImpact: ~18% of service revenue; 6% YoY enterprise growth in 2024\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eTelemarketing and Inbound Call Centers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eDedicated phone-based teams handle outbound sales and inbound service for América Móvil, driving upsells to higher-tier plans and bundles; in 2024 the company reported ARPU (average revenue per user) rising 3.1% year-over-year in key markets, partly attributed to direct-sell channels.\u003c\/p\u003e\n\u003cp\u003eThese call centers are central to a strategy that raised postpaid ARPU by about MXN 12 in 2024 and supported a 2.4% increase in service revenue across Latin America.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eOutbound + inbound teams\u003c\/li\u003e\n\u003cli\u003eUpsell to higher-tier plans\u003c\/li\u003e\n\u003cli\u003eBundling additional services\u003c\/li\u003e\n\u003cli\u003eARPU +3.1% (2024)\u003c\/li\u003e\n\u003cli\u003ePostpaid ARPU +MXN 12 (2024)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAmérica Móvil: 3,000+ stores, 1.8M outlets, e‑commerce $1.2B, enterprise 18% revenue\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cpam m sells via company stores dealer kiosks third-party outlets websites and b2b direct teams retail=\"~35%\" postpaid gross additions e service revenue enterprise yoy growth arpu\u003e\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eChannel\u003c\/th\u003e\n\u003cth\u003eKey metric (2024)\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eCompany stores\u003c\/td\u003e\n\u003ctd\u003e3,000+\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDealer kiosks\u003c\/td\u003e\n\u003ctd\u003e50,000+\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eThird-party outlets\u003c\/td\u003e\n\u003ctd\u003e1.8M\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eE‑commerce\u003c\/td\u003e\n\u003ctd\u003e~6% svc rev (~US$1.2bn)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eEnterprise\u003c\/td\u003e\n\u003ctd\u003e~18% svc rev, +6% YoY\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/pam\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eustomer Segments\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eMass Market Prepaid Users\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eThis segment includes roughly 180 million prepaid subscribers across América Móvil's Latin American markets (2025), mostly price-sensitive consumers who prefer pay-as-you-go; the company sells small-denomination top-ups (as low as MXN 10 \/ COP 2,000) and low-cost social-media data bundles-these offers drove ~38% of reported service revenue in 2024 from prepaid customers.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePremium Postpaid Subscribers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003ePremium postpaid subscribers are high-value individual customers who sign long-term contracts for unlimited data, voice, and premium features, often buying flagship smartphones and adopting 5G early; in 2024 América Móvil reported ~74 million postpaid lines across its markets, with postpaid ARPU roughly US$12-15 in key regions, giving the company a steady, predictable monthly revenue stream that fuels 5G and device-financing margins.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eSmall and Medium Enterprises\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eSMEs need reliable internet and voice to run daily ops but often have tight IT budgets; América Móvil serves them with affordable plans-as of 2024 the company reported 17% of postpaid ARPU coming from SME bundles-and offers scaled-down corporate tools like cloud storage and basic cybersecurity packages priced 30-50% below enterprise tiers. Supporting SME growth aligns with regional development goals and drives incremental revenue and churn reduction.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eLarge Corporations and Government Entities\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eLarge corporations and government entities demand high-capacity dedicated data lines, private MPLS\/SD-WAN networks, and advanced security (zero trust, DDoS mitigation); América Móvil reported enterprise revenue of MXN 86.3 billion in 2024, with enterprise contracts often spanning 3-7 years and SLAs targeting 100 percent uptime for key services.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eDedicated data: multi-gigabit links\u003c\/li\u003e\n\u003cli\u003ePrivate networks: MPLS\/SD‑WAN\u003c\/li\u003e\n\u003cli\u003eSecurity: zero trust, DDoS\u003c\/li\u003e\n\u003cli\u003eContracts: 3-7 years\u003c\/li\u003e\n\u003cli\u003e2024 enterprise revenue: MXN 86.3 bn\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eWholesale Carrier Services\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cpam m leases fiber and undersea cable capacity to international regional carriers routing high-volume traffic through its latin america infrastructure in wholesale revenue contributed roughly us billion reflecting heavy asset utilization long-term irus rights of use\u003e\n\u003cp class=\"lst_crct\"\u003e\u003c\/p\u003e\u003cli\u003eHigh-volume, low-margin traffic\u003c\/li\u003e\u003cli\u003eLeverages billions in network CAPEX (fiber and subsea)\u003c\/li\u003e\u003cli\u003eServes international carriers routing regional traffic\u003c\/li\u003e\u003cli\u003eStable, contract-backed cashflows (IRUs, multi-year)\u003c\/li\u003e\n\u003c\/pam\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eTelecom Snapshot: 180M Prepaid, 74M Postpaid, MXN86.3bn Enterprise, US$2.1bn Wholesale\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003ePrepaid: ~180M subs (2025), drove ~38% of prepaid service revenue in 2024; Postpaid: ~74M lines (2024), ARPU US$12-15; SME: 17% of postpaid ARPU (2024), SMB bundles priced 30-50% below enterprise; Enterprise: MXN 86.3bn revenue (2024), 3-7yr contracts; Wholesale: ~US$2.1bn revenue (2024).\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSegment\u003c\/th\u003e\n\u003cth\u003eUsers\/Revenue\u003c\/th\u003e\n\u003cth\u003eKey metrics (2024\/2025)\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003ePrepaid\u003c\/td\u003e\n\u003ctd\u003e~180M (2025)\u003c\/td\u003e\n\u003ctd\u003e38% prepaid rev share\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePostpaid\u003c\/td\u003e\n\u003ctd\u003e~74M lines\u003c\/td\u003e\n\u003ctd\u003eARPU US$12-15\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSME\u003c\/td\u003e\n\u003ctd\u003e-\u003c\/td\u003e\n\u003ctd\u003e17% postpaid ARPU; pricing -30-50%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eEnterprise\u003c\/td\u003e\n\u003ctd\u003e-\u003c\/td\u003e\n\u003ctd\u003eMXN 86.3bn rev; 3-7yr\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWholesale\u003c\/td\u003e\n\u003ctd\u003e-\u003c\/td\u003e\n\u003ctd\u003eUS$2.1bn rev\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eost Structure\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eInfrastructure Capital Expenditure\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cpthe largest cost is network capex: am m spent us billion on telecommunications capex in driven by radio gear fiber-optic cable and core upgrades this covers hardware purchases installation labor land rights. these investments are essential to remain competitive meet future standards with annual typically of service revenue rising as rollouts accelerate.\u003e\n\u003c\/pthe\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eSpectrum License Fees\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eAmérica Móvil pays large, upfront spectrum license fees-auctions can reach $1-3 billion per national band; for example, Latin American 2022-2024 auctions saw carriers pay \u0026gt;$4.5B regionally-plus recurring renewal charges and regulatory taxes that add ~0.5-1.5% of annual revenue to operating costs, making spectrum a major capital and ongoing expense for the company.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eMarketing and Sales Commissions\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eAmérica Móvil spends heavily on advertising-about US$1.2 billion in 2024-to keep brand visibility and win subscribers, especially in Mexico and Brazil; marketing pushes supported a 2024 net add uptick of ~3.5 million lines. The company also pays variable commissions to third‑party retailers and authorized dealers-typically 5-12% per activation or device-costs essential for gaining share in fiercely competitive Latin American markets.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eNetwork Operations and Maintenance\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eNetwork operations drive recurring costs: electricity, site security, spare parts and technical repairs, plus salaries for ~45,000 technicians and engineers across América Móvil as of 2024, supporting 24\/7 monitoring; Opex rose ~6-8% annually with 5G rollout pressures. \u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eElectricity \u0026amp; cooling: major line item, rising with site density\u003c\/li\u003e\n\u003cli\u003eSecurity \u0026amp; maintenance: continuous site visits and repairs\u003c\/li\u003e\n\u003cli\u003eLabor: ~45,000 field staff (2024)\u003c\/li\u003e\n\u003cli\u003e5G complexity: drove ~6-8% Opex uptick in recent years\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCustomer Acquisition Costs\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cpam m often subsidizes high-end smartphones for postpaid customers fronting roughly mxn billion in device subsidies annually and recovering costs over month contracts this raises short-term cash outflow though arpu retention improve. managing the trade-off between service revenue remains key-device finance increases working capital needs margin pressure if churn exceeds expected yearly.\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e2024 subsidies ~ MXN 12-15 bn\u003c\/li\u003e\n\u003cli\u003eTypical contract 24-30 months\u003c\/li\u003e\n\u003cli\u003eTarget churn 8-10% annually\u003c\/li\u003e\n\u003cli\u003eRecovery through ARPU uplift and retention\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/pam\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCapEx, spectrum \u0026amp; device subsidies drive steep costs-Opex rises with 5G and staff\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cpnetwork capex in of service revenue and spectrum costs regional spend\u003eUS$4.5B 2022-24) are the largest costs; major recurring Opex items include power, maintenance, and ~45,000 field staff (Opex +6-8% with 5G). Device subsidies (~MXN 12-15B in 2024) raise working capital and hinge on 24-30 month recovery vs 8-10% churn.\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eItem\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eCapEx\u003c\/td\u003e\n\u003ctd\u003eUS$4.2B\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSpectrum (regional)\u003c\/td\u003e\n\u003ctd\u003e\u0026gt;US$4.5B (2022-24)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDevice subsidies\u003c\/td\u003e\n\u003ctd\u003eMXN 12-15B\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eField staff\u003c\/td\u003e\n\u003ctd\u003e~45,000\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/pnetwork\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eR\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eevenue Streams\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eWireless Service Revenue\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cpthe core income comes from charging customers for mobile data voice calls and sms split between recurring postpaid fees flexible prepaid top-ups in am m reported wireless service revenue of mxn billion with ebitda margin through the year. as rollouts expanded mexico brazil usage rose sharply accounted over making primary growth driver.\u003e\n\u003c\/pthe\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eFixed-Line and Broadband Fees\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eSubscription fees for high-speed home and business internet now make up a rising share of América Móvil's revenue-fixed broadband service revenue grew ~6.2% y\/y in 2024 to about MXN 112 billion (roughly USD 6.2 billion), including fiber-to-the-home (FTTH) installations and landline voice. Continued remote work and streaming demand keeps ARPU and uptake steady, with FTTH connections rising ~14% in 2024 to over 8.5 million units.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eEquipment and Handset Sales\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cprevenue from direct retail sales of smartphones tablets and connected devices accounted for roughly am m service revenue mix with device margins lower than recurring services but critical to ecosystem lock-in.\u003e\n\u003cpoffering installment financing and device plans-am m claro with\u003e15 million financed devices by end-2024-smooths cash flow and sustains steady hardware revenue despite thinner margins.\n\u003c\/poffering\u003e\u003c\/prevenue\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePay-TV and Digital Content\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eMonthly subscription fees for América Móvil's pay-TV (Sky México and Claro Video) provided steady recurring revenue-América Móvil reported 2024 media and content revenue of about MXN 12.4 billion (≈USD 690 million), up 6% y\/y.\u003c\/p\u003e\n\u003cp\u003eRevenue also comes from video-on-demand and premium add-ons, and bundling TV with broadband and mobile raises ARPU (average revenue per user) and cuts churn-bundled households show ARPU ~25% higher than standalone subs.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eRecurring subscription fees: core income\u003c\/li\u003e\n\u003cli\u003eVOD and premium add-ons: upsell revenue\u003c\/li\u003e\n\u003cli\u003eBundling: +25% ARPU, lower churn\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCorporate and ICT Services\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eCorporate and ICT Services generates revenue from managed networks, cloud hosting, and cybersecurity, with long-term, higher-margin contracts versus consumer lines; by 2024 América Móvil reported enterprise segment growth of ~7% YoY and enterprise EBITDA margins near 35% in some markets.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eManaged services, cloud, security\u003c\/li\u003e\n\u003cli\u003eLong-term contracts → higher margins (~35% EBITDA)\u003c\/li\u003e\n\u003cli\u003e2024 enterprise revenue growth ≈7% YoY\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eTelco boosts data-led wireless growth: MXN481B services, 8.5M FTTH, strong EBITDA\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cpcore revenue is from wireless services in service ebitda with data\u003e62% of wireless revenue; fixed broadband MXN 112B (≈USD 6.2B) with 8.5M FTTH (+14% y\/y); devices ≈12% of service+equipment revenue; enterprise services +7% y\/y, ~35% EBITDA; media MXN 12.4B (≈USD 690M).\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWireless service rev\u003c\/td\u003e\n\u003ctd\u003eMXN 481.2B\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eData share\u003c\/td\u003e\n\u003ctd\u003e\u0026gt;62%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFixed broadband rev\u003c\/td\u003e\n\u003ctd\u003eMXN 112B\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFTTH connections\u003c\/td\u003e\n\u003ctd\u003e8.5M (+14%)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMedia rev\u003c\/td\u003e\n\u003ctd\u003eMXN 12.4B\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/pcore\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e","brand":"Value Chain Analysis","offers":[{"title":"Default Title","offer_id":57346876473675,"sku":"americamovil-business-model-canvas","price":10.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1049\/6776\/6347\/files\/americamovil-canvas-business-model.webp?v=1779123492","url":"https:\/\/valuechainanalysis.com\/products\/americamovil-business-model-canvas","provider":"Value Chain Analysis","version":"1.0","type":"link"}